Assistant Director of Quality, Safety and Patient Experience in Carmarthen
Assistant Director of Quality, Safety and Patient Experience

Assistant Director of Quality, Safety and Patient Experience in Carmarthen

Carmarthen Full-Time 46000 - 52000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead quality, safety, and patient experience initiatives across Planned and Specialist Care services.
  • Company: Hywel Dda University Health Board, committed to compassionate care in West Wales.
  • Benefits: Competitive salary, professional development, and a supportive work culture.
  • Other info: Join a dynamic team dedicated to continuous improvement and inclusive culture.
  • Why this job: Make a real difference in patient care and shape the future of healthcare in your community.
  • Qualifications: Strong leadership skills and a passion for improving patient experiences.

The predicted salary is between 46000 - 52000 £ per year.

Hywel Dda University Health Board is seeking an experienced and values‑driven Assistant Director of Quality, Safety and Patient Experience to join our senior leadership team within the Clinical Care Group for Planned and Specialist Care, based in West Wales. Reporting to the Clinical Care Group Service Director and professionally accountable to the Executive Director of Nursing, the role is pivotal in shaping and improving patient safety, quality and experience across Planned and Specialist Care services. The incumbent will lead the quality, governance and patient experience agenda, supporting a culture of openness, learning and continuous improvement across services delivered in hospitals and community settings throughout West Wales.

Main duties of the job include:

  • Providing strong professional and strategic leadership to registrants and Health Care Support Workers across the Clinical Care Group, enabling high‑quality, safe and compassionate care for the people of West Wales.
  • Leading quality, patient safety, clinical governance and patient experience, ensuring national and Health Board priorities are translated into meaningful improvements for patients and communities.
  • Supporting the development of clinical practice and leadership across the organisation, ensuring consistent standards, professional credibility and a clear clinical voice at senior level.
  • Promoting a positive, inclusive and supportive culture aligned with Hywel Dda values, where staff feel empowered, listened to and proud to work.
  • Working collaboratively with multidisciplinary teams, operational leaders and system partners across a geographically diverse region, influencing improvement across organisational and professional boundaries.

Essential skills and experience include highly developed leadership and influencing skills, the ability to inspire and engage teams through visible, compassionate and values‑based leadership, and a genuine commitment to improving care for populations across West Wales.

Assistant Director of Quality, Safety and Patient Experience in Carmarthen employer: Hywel Dda University Health Board

Hywel Dda University Health Board is an exceptional employer, dedicated to fostering a culture of openness, learning, and continuous improvement in the healthcare sector. With a strong emphasis on professional development and a supportive work environment, employees are empowered to make meaningful contributions to patient safety and quality care across West Wales. The organisation values inclusivity and collaboration, ensuring that staff feel valued and proud to be part of a team committed to enhancing the health and wellbeing of the communities we serve.
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Contact Detail:

Hywel Dda University Health Board Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Director of Quality, Safety and Patient Experience in Carmarthen

✨Tip Number 1

Network like a pro! Reach out to professionals in the healthcare sector, especially those involved in quality and patient experience. Attend industry events or webinars to make connections that could lead to job opportunities.

✨Tip Number 2

Prepare for interviews by researching the organisation's values and recent initiatives. We want you to show how your leadership style aligns with their mission to improve patient care and safety.

✨Tip Number 3

Practice your storytelling skills! Be ready to share specific examples of how you've led teams to achieve quality improvements or enhanced patient experiences. This will help you stand out as a candidate who can drive change.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Assistant Director of Quality, Safety and Patient Experience in Carmarthen

Leadership Skills
Strategic Leadership
Clinical Governance
Patient Safety
Quality Improvement
Patient Experience Management
Influencing Skills
Team Engagement
Compassionate Leadership
Collaboration
Communication Skills
Cultural Competence
Operational Management
Commitment to Continuous Improvement

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. We want to see how your background aligns with the role of Assistant Director of Quality, Safety and Patient Experience.

Showcase Your Leadership Skills: Highlight your leadership experience and how you've influenced teams in previous roles. We’re looking for someone who can inspire and engage others, so share examples that demonstrate your ability to lead with compassion and values.

Emphasise Collaboration: Since this role involves working with multidisciplinary teams, make sure to mention any collaborative projects you've been part of. We value teamwork, so let us know how you’ve worked across different areas to achieve common goals.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity within Hywel Dda University Health Board.

How to prepare for a job interview at Hywel Dda University Health Board

✨Know Your Stuff

Make sure you thoroughly understand the role of Assistant Director of Quality, Safety and Patient Experience. Familiarise yourself with Hywel Dda University Health Board's values and priorities, especially around patient safety and quality improvement. This will help you demonstrate your commitment to their mission during the interview.

✨Showcase Your Leadership Skills

Prepare examples that highlight your leadership and influencing skills. Think about times when you've inspired teams or led initiatives that improved patient care. Be ready to discuss how you can promote a positive and inclusive culture, as this aligns with the values of the organisation.

✨Collaborative Mindset

Since the role involves working with multidisciplinary teams, be prepared to talk about your experience in collaboration. Share specific instances where you’ve successfully worked across organisational boundaries to achieve better outcomes for patients. This will show that you can effectively engage with various stakeholders.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask insightful questions. Inquire about the current challenges the Clinical Care Group is facing or how they measure success in patient experience. This not only shows your interest but also your strategic thinking regarding the role.

Assistant Director of Quality, Safety and Patient Experience in Carmarthen
Hywel Dda University Health Board
Location: Carmarthen

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