At a Glance
- Tasks: Provide essential admin support to ensure smooth exception reporting for Resident Doctors.
- Company: Join Hywel Dda University Health Board, a key player in NHS healthcare services.
- Benefits: Fixed term role with opportunities for professional development and bilingual support.
- Other info: Bilingualism is encouraged; Welsh language skills are desirable but support is available.
- Why this job: Make a real difference in staff wellbeing and patient safety while gaining valuable experience.
- Qualifications: GCSEs in Maths and English, NVQ III in Administration, and MS Office skills required.
The predicted salary is between 31504 - 38505 £ per year.
This post is a Fixed Term/Secondment until 31/07/2027. If you are a Hywel Dda University Health Board employee and are applying for this post as a secondment, agreement for the secondment is needed from your current manager prior to application.
For this role, your application will be shortlisted and marked against the Qualifications, Experience and Other elements of the Person Specification within the Job Description. Please note that we Hywel Dda Health Board seek Welsh Language Skills (Level 1) for this post.
The post holder will provide professional, efficient and effective administrative support to the Guardian to enable the Health Board/Trust to comply with the 2026 Terms and Conditions for Resident Doctors in relation to exception reporting. This is a varied administrative role supporting the Guardian in managing exception reporting for Resident Doctors. You will play an important part in helping the Health Board/Trust meet national Terms and Conditions, while also supporting staff wellbeing and patient safety. The role offers a mix of independent working and collaboration, where you’ll communicate with a wide range of colleagues and help ensure processes run smoothly and efficiently.
Main duties of the job:- Monitor exception reports on a daily basis, ensuring they are reviewed within set timeframes and escalating any urgent safety concerns where necessary.
- Analyse data to identify trends and support the development of action plans to address areas of concern.
- Act as a key point of contact, responding to queries from Resident Doctors and other staff, providing guidance and ensuring clear and professional communication at all times.
- Help coordinate payments linked to exception reporting, maintain accurate records (including financial tracking), and support training sessions and meetings.
- Manage system access, maintain databases, produce reports, and ensure all information is handled securely and in line with organisational policies.
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties. We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services. We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers. The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 03/07/2026.
Person specification:Qualifications and Knowledge
Essential criteria:- Minimum GCSE grade A - C or equivalent Maths and English
- NVQ III in Administration
- Knowledge on MS office suite
- Knowledge of medical rotas and the terms and conditions for medical staff
Essential criteria:
- Prior experience of working in an office environment
- Experience with MS office
- Knowledge of managing and developing databases
- Ability to manipulate data to produce reports
Administrator to the Guardian of Safe and Flexible Working (GoSFW) in Carmarthen employer: Hywel Dda University Health Board
Hywel Dda University Health Board is an exceptional employer dedicated to providing high-quality healthcare services across Carmarthenshire, Ceredigion, and Pembrokeshire. With a strong commitment to staff wellbeing, professional development, and bilingualism, employees benefit from a supportive work culture that values collaboration and communication. The Health Board offers numerous opportunities for growth and training, ensuring that all staff can thrive in their roles while making a meaningful impact on patient care.
Contact Details:
Hywel Dda University Health Board Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Administrator to the Guardian of Safe and Flexible Working (GoSFW) in Carmarthen
✨Network with Local Healthcare Professionals
Getting a temporary role in health sciences administration is all about who you know! Hit up local healthcare meetups or professional gatherings to make connections. Chat with people already in the field; they might know about temporary gigs at places like Hywel Dda University Health Board before they even hit the job boards!
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Temporary roles often require you to hit the ground running. Use your interviews to highlight any past experiences where you’ve had to adapt quickly, whether it’s in a volunteer position or a past job. This will show Hywel Dda University Health Board you’re ready to step in and make an immediate impact!
We think you need these skills to ace Administrator to the Guardian of Safe and Flexible Working (GoSFW) in Carmarthen
Some tips for your application 🫡
Highlight Your Health Sciences Knowledge:When applying for the Administrator to the Guardian of Safe and Flexible Working (GoSFW) at Hywel Dda University Health Board, make sure to showcase any relevant courses or degrees you have in health sciences or related fields. This background helps to demonstrate that you understand the sector and can hit the ground running in a temporary role.
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Keep It Concise and Relevant:As this is a temporary role, brevity is key. Make sure your CV is succinct and focuses on your most relevant experiences. Highlight your ability to adapt quickly and learn on the job, which is crucial in a short-term position like this.
Tailor Your Cover Letter:Use your cover letter to express your enthusiasm for the health sciences sector and your interest in the specific tasks you'd be handling at Hywel Dda University Health Board. Being clear about why you're the perfect fit for a temporary position will help demonstrate your motivation and readiness to contribute.
How to prepare for a job interview at Hywel Dda University Health Board
✨Brush Up on Health Regulations
Given that you're diving into health sciences administration, make sure you're well-versed in the latest health regulations and compliance standards. It’s a temporary role, so showing that you’re up to speed with current guidelines will highlight your readiness to hit the ground running for Hywel Dda University Health Board.
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In health sciences administration, organisational skills are key. Prepare examples of how you’ve managed multiple tasks or handled administrative challenges in the past. Be ready to speak about your tools—whether that's a particular software or a method of project management—that you use to keep everything in check.
✨Tailor Your Motivation to the Temporary Nature
As this is a temporary position, it’s essential to express your enthusiasm for the role during the interview. Talk about what you aim to learn and how you see this experience fitting into your overall career goals. Employers love to see that you’re eager to contribute, even if it's just for a short time!
✨Prepare for Scenario-Based Questions
You might also encounter scenario-based questions during your interview. Be ready to demonstrate how you'd handle specific administrative challenges in a health setting. Think about common situations in health sciences and formulate your responses beforehand, so you come off as calm and capable when it counts.
