At a Glance
- Tasks: Support the nursing team with efficient admin and secretarial tasks in a busy environment.
- Company: Join a dedicated Community Paediatrics Service focused on high-quality care for children.
- Benefits: Gain valuable experience, develop your skills, and contribute to meaningful work.
- Other info: Welsh speakers are encouraged to apply; dynamic team atmosphere awaits!
- Why this job: Be the first point of contact, making a real difference in children's healthcare.
- Qualifications: Strong organisational skills and proficiency in Microsoft Office are essential.
The predicted salary is between 24000 - 28000 € per year.
We are looking for a highly organised and professional individual to support the nursing workforce within the Community Paediatrics Service. This role plays a key part in delivering efficient administrative and secretarial support in a busy department. You will be the first point of contact, providing a welcoming and responsive service to both internal and external stakeholders via phone, email and face‑to‑face interaction, escalating more complex matters where required. The post holder will provide comprehensive administrative support to enable the effective delivery of high‑quality care to children and families, working closely with nurses and the wider multidisciplinary team.
Key Duties
- Provide an efficient and professional administrative service to nursing staff, including organising and arranging appointments.
- Audio‑type and transcribe clinical letters and related clinical information.
- Maintain accurate and timely filing of patient records, both paper‑based and electronic, in line with information governance requirements.
- Act as the first point of contact via telephone, using initiative and good judgement to respond appropriately to queries and taking necessary action, while dealing sensitively and professionally with distressed or angry callers.
- Communicate and liaise effectively with patients, relatives, carers, colleagues, clinicians, GPs and other professionals.
- Prepare and distribute agendas and papers for meetings, and accurately type and circulate meeting minutes.
- Use Microsoft Office packages confidently to support administrative tasks and service needs.
Experience in Microsoft Office applications, together with proven administrative skills, is essential for this role. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Administrative Officer in Carmarthen employer: Hywel Dda University Health Board
As an Administrative Officer within our Community Paediatrics Service, you will join a supportive and dynamic team dedicated to delivering high-quality care to children and families. Our organisation fosters a collaborative work culture that values professional development, offering numerous opportunities for growth and training. Located in a vibrant community, we pride ourselves on providing a welcoming environment where your contributions are recognised and appreciated, making it an excellent place to build a meaningful career.
Contact Detail:
Hywel Dda University Health Board Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Administrative Officer in Carmarthen
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those already working in administrative roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you feel more confident. Focus on showcasing your organisational skills and how you handle challenging situations.
✨Tip Number 3
Be proactive! If you see a job that fits, don’t wait for the perfect moment. Apply through our website and follow up with a quick email to express your enthusiasm. It shows initiative!
✨Tip Number 4
Stay organised during your job search. Keep track of applications, deadlines, and follow-ups. Use tools like spreadsheets or apps to manage your progress and stay on top of things.
We think you need these skills to ace Administrative Officer in Carmarthen
Some tips for your application 🫡
Show Off Your Organisational Skills:Make sure to highlight your organisational abilities in your application. We want to see how you can keep things running smoothly, especially in a busy environment like ours!
Be Professional and Personable:Since you'll be the first point of contact, it's crucial to convey your professionalism and friendliness. Use your application to demonstrate how you can provide a welcoming service to everyone who reaches out.
Tailor Your Experience:Don’t just list your past jobs; connect your experience to the key duties mentioned in the job description. Show us how your skills in Microsoft Office and administrative support will help us deliver high-quality care.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Hywel Dda University Health Board
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Administrative Officer in a Community Paediatrics Service. Familiarise yourself with the key duties listed in the job description, such as managing appointments and maintaining patient records. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Practice Your Communication Skills
As the first point of contact, effective communication is crucial. Practice responding to common queries you might face in the role, especially those that require sensitivity. You could even role-play with a friend to get comfortable with handling distressed callers or complex situations, ensuring you come across as calm and professional during the interview.
✨Showcase Your Organisational Skills
Bring examples of how you've successfully managed multiple tasks or projects in the past. Whether it’s organising meetings or maintaining accurate filing systems, be ready to discuss specific instances where your organisational skills made a difference. This will highlight your ability to thrive in a busy department.
✨Familiarise Yourself with Microsoft Office
Since proficiency in Microsoft Office is essential for this role, brush up on your skills before the interview. Be prepared to discuss how you've used these applications in previous roles, and if possible, mention any specific tasks you've accomplished using them. This will reassure the interviewer that you can hit the ground running.
