At a Glance
- Tasks: Lead a dynamic team in managing administrative tasks and improving mental health services.
- Company: Join Hywel Dda University Health Board, a key player in NHS healthcare.
- Benefits: Competitive salary, professional development, and support for Welsh language skills.
- Other info: Flexible working environment with opportunities for career growth.
- Why this job: Make a real impact in mental health and learning disabilities while developing your leadership skills.
- Qualifications: Degree or equivalent experience, IT proficiency, and strong organisational skills.
The predicted salary is between 37000 - 44000 £ per year.
An opportunity has arisen for a full-time, proactive, experienced, and people-focused professional to join the Administration Management Team within the Carmarthen locality of the MH&LD Clinical Care Group. With a proven ability to manage, support, and co‑ordinate a team, whilst promoting engagement, development, and high standards of performance, this key role offers the opportunity to make a real impact through strong, visible leadership and by contributing to service improvement across the Clinical Care Group.
Main duties of the job
- You will be responsible for managing a varied workload, ensuring daily administrative tasks are prioritised effectively to maintain a high‑quality service.
- This includes arranging and delivering Health Board system training, coordinating staff inductions, and keeping track of compliance with PADR targets and mandatory training requirements.
- You will also oversee staff absences in line with policy, monitor administrative capacity, and lead all aspects of the recruitment process.
- In addition, the role involves arranging and chairing meetings on behalf of the MH&LD CCG Administration Manager, providing administrative support when needed, carrying out regular one‑to‑one supervision sessions, and managing monthly Welsh Government reporting.
- This post holder will also play a key role in overseeing and implementing service changes within the MH&LD CCG Administrative Department.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties. We have over 13,000 staff and together we provide primary, community, in‑hospital, mental health and learning disabilities services. We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Job responsibilities
The Health Board is committed to supporting its staff to fully embrace its need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers. The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Person Specification
Qualifications and Knowledge
- Appropriate degree level qualification or an extensive equivalent level of experience
- Fully proficient in the use of IT software packages including Office 365
- Thorough knowledge of Policies and Procedures
- Knowledge of NHS processes
- Evidence of continuing professional development
Experience
- Experience of managing administrative staff
- Aware of data protection and confidentiality
- Evidence of report writing and excellent organisational and planning skills
- Proven track record of change management
- Experience of working in a large public sector or private organisation
Other
- Ability to work flexibly to support service needs
- Ability to travel between sites in a timely manner as demanded by the role
- Welsh Speaker (level 1)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Administration Manager- Mental Health & Learning Disabilities (MH&LD) in Carmarthen employer: Hywel Dda University Health Board
Hywel Dda University Health Board is an exceptional employer, dedicated to fostering a supportive and inclusive work environment in the Carmarthen locality. With a strong emphasis on employee development, bilingualism, and community engagement, staff are encouraged to grow professionally while making a meaningful impact on mental health and learning disabilities services. The Health Board offers a range of benefits, including comprehensive training opportunities and a commitment to work-life balance, making it an ideal place for those seeking a rewarding career in healthcare.
Contact Details:
Hywel Dda University Health Board Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Administration Manager- Mental Health & Learning Disabilities (MH&LD) in Carmarthen
✨Tip Number 1
Network like a pro! Reach out to people in the mental health and learning disabilities sector. Attend local events or join online forums to connect with professionals who can give you insights or even refer you to job openings.
✨Tip Number 2
Prepare for interviews by researching the organisation. Understand their values, recent projects, and challenges they face. This will help you tailor your answers and show that you're genuinely interested in making an impact.
✨Tip Number 3
Practice your leadership skills! Since the role involves managing a team, think of examples from your past experiences where you've successfully led a project or improved a process. Be ready to share these during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Administration Manager- Mental Health & Learning Disabilities (MH&LD) in Carmarthen
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Administration Manager role. Highlight your experience in managing teams and your understanding of mental health and learning disabilities, as this will show us you’re a great fit for our needs.
Showcase Your Skills:Don’t forget to emphasise your IT skills and any relevant qualifications. We want to see how you can use your expertise to improve our administrative processes and support our team effectively.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to see your key achievements and experiences at a glance.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Hywel Dda University Health Board
✨Know Your Stuff
Make sure you’re familiar with the key responsibilities of the Administration Manager role. Brush up on your knowledge of NHS processes, data protection, and the specific duties mentioned in the job description. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Since this role involves managing a team, be prepared to discuss your leadership style and experiences. Think of examples where you've successfully led a team, promoted engagement, or implemented service improvements. This will demonstrate your capability to make a real impact in the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle administrative challenges. Practice responses to situations like managing staff absences or coordinating training sessions. This will help you articulate your thought process and decision-making skills during the interview.
✨Emphasise Bilingualism
If you speak Welsh, make sure to highlight this during your interview. The ability to communicate in Welsh is desirable for this role, so share any relevant experiences where you've used your language skills. If you're not fluent yet, mention your willingness to learn and improve, as the Health Board supports staff in this area.
