At a Glance
- Tasks: Support frontline teams in delivering excellent patient care and managing diverse referrals.
- Company: Join a dynamic Community Nursing and Allied Health Care team focused on integrated care.
- Benefits: Competitive salary, supportive environment, and opportunities for professional development.
- Other info: Flexible hours covering 7 days a week, with a focus on teamwork and service improvement.
- Why this job: Make a real difference in patient experiences while working with a passionate team.
- Qualifications: Diploma Level 4 or equivalent experience; knowledge of health and social care is a plus.
The predicted salary is between 28819 - 31626 £ per year.
Our Community Nursing and Allied Health Care Profession team is changing. With more emphasis on integrated intermediate/community-based care it means there is never a better time to join us. We are looking for an enthusiastic, adaptable and organised person to join our professional team. Could you use your skills and experience to support the delivery of great care? The role is an important one as you will be using your knowledge, experience and expertise to provide support to hard-working frontline teams. We put patients/people first and we expect all colleagues to do the same so you will need to share our team passion for delivering excellent patient care and always keep that passion at the forefront of your professional activity. The challenges come thick and fast in this role, but you will know that your input is contributing to the excellent experience our patients and service users have every day. The service covers 7 days a week 08:00 - 20:00 including bank holidays.
Main duties of the job
You will be a key member of the Intermediate Care Multi Disciplinary Team which provides a central point for the referral and provision of integrated community services, facilitating safe and timely care provision for our population. You will be expected to be kind and responsive, professional and informative and contribute to the quality of our services by demonstrating the behaviours detailed in our Values. You will receive queries via telephone, email and face to face conversations and will resolve issues using your expertise of pathways and processes. To be successful in this role you will need excellent time management skills, must be able to work on your own initiative, and be able to prioritise your own workload with minimal supervision. The role is diverse, including taking referrals, being part of SDUC/Outreach discussion, liaising and arranging services. You will be working with a number of different professionals in a busy, supportive environment. Some knowledge of health and social care services would be beneficial as you will be dealing with diverse referrals and pathways, gathering information and coordinating responses.
Qualifications and Knowledge
- Diploma Level (level 4) qualification or equivalent experience and be prepared to work towards diploma.
- Knowledge of administrative procedures, including IT systems, project management and training knowledge.
- Awareness of Clinical and Information Governance.
Experience
- Previous experience in an NHS / Local Authority role.
- Experience of working under own direction whilst knowing when to seek support or advice.
- Experience of supporting service improvement.
- Experience in a customer focussed environment.
- Evidence of working with IT systems including Word, Access, Excel.
Language Skills
Must be empathetic to and supportive of the aims of the Welsh Language Act. Welsh Speaker (Level 1).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£28,819 to £31,626 a year per annum (pro rata if part-time)
Administrative Officer - Intermediate Care in Cardigan employer: Hywel Dda University Health Board
Joining the NHS in Wales as a Patient Appointment Co-ordinator offers a rewarding opportunity to be part of a dedicated team that prioritises patient care and communication. With a strong emphasis on employee development, flexible working arrangements, and a supportive work culture, you will thrive in an environment that values both your professional growth and personal well-being. Additionally, the chance to engage with the community in both Welsh and English adds a unique advantage to this fulfilling role.
Contact Details:
Hywel Dda University Health Board Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Administrative Officer - Intermediate Care in Cardigan
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Hywel Dda University Health Board.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Hywel Dda University Health Board.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Hywel Dda University Health Board, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Administrative Officer - Intermediate Care in Cardigan
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Hywel Dda University Health Board.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Hywel Dda University Health Board.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Hywel Dda University Health Board. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Hywel Dda University Health Board. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Hywel Dda University Health Board
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Hywel Dda University Health Board’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
