At a Glance
- Tasks: Provide essential admin support to the Primary Care team and manage various enquiries.
- Company: Join a dynamic healthcare team dedicated to patient care and support.
- Benefits: Gain valuable experience, develop skills, and enjoy a supportive work environment.
- Other info: Flexible role with opportunities for personal and professional growth.
- Why this job: Be the backbone of our team, making a real difference in healthcare administration.
- Qualifications: Strong organisational skills and proficiency in office software required.
The predicted salary is between 24000 - 28000 £ per year.
The Primary Care team is looking to recruit an Administrative Officer to join its central business support team, providing administrative support to the wider Primary Care team. Join our team in a pivotal role where no two days are the same. As a highly organised and proactive administrator you will work independently to deliver a professional, efficient, and confidential service that underpins the smooth running of the department.
Acting as the first point of contact, you will warmly welcome and communicate with a wide range of people—both internal and external—via phone, email and face‑to‑face, ensuring every enquiry is handled with care and professionalism. You will use your judgement to resolve routine queries and recognise when to elevate more complex matters to colleagues. This role requires a flexible and proactive approach to meet the needs of the service and provide high‑quality administrative support to the Primary Care Team and wider service.
Responsibilities
- Organise and support routine and ad‑hoc meetings, take formal minutes and action notes, and manage enquiries received via email, telephone and face‑to‑face contact.
- Process Primary Care contractor claims and invoices within agreed timescales and manage stock ordering.
- Summarise patient notes and provide accurate data entry into clinical systems and spreadsheets.
- Support report production, extract data and assist in the preparation of clinical and operational reports.
- Organise and support training events and general office duties such as filing, photocopying and record management.
- Supervise staff where appropriate and contribute to a supportive team environment.
Qualifications
- Excellent organisational and time‑management skills.
- Strong communication and interpersonal skills, with the ability to handle enquiries with professionalism and confidentiality.
- Proficiency in office software (Word, Excel, Outlook) and experience with clinical data entry.
- Flexibility, attention to detail and a commitment to high standards of service delivery.
- English fluency; knowledge of Welsh is desirable.
Administrative Officer - Primary Care employer: Hywel Dda University Health Board
Join our Primary Care team as an Administrative Officer, where you will be part of a supportive and dynamic work environment that values professionalism and efficiency. We offer excellent opportunities for personal and professional growth, alongside a commitment to high-quality service delivery. Located in a vibrant community, our organisation fosters a culture of collaboration and respect, ensuring that every team member feels valued and empowered to make a difference.
Contact Details:
Hywel Dda University Health Board Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Administrative Officer - Primary Care
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Hywel Dda University Health Board.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Hywel Dda University Health Board.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Hywel Dda University Health Board, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Administrative Officer - Primary Care
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Hywel Dda University Health Board.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Hywel Dda University Health Board.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Hywel Dda University Health Board. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Hywel Dda University Health Board. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Hywel Dda University Health Board
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Hywel Dda University Health Board’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
