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- Tasks: Coordinate and deliver flawless events while providing top-notch customer support.
- Company: Join Hyve Group, a leader in connecting global industry communities through exciting events.
- Benefits: Enjoy a competitive salary, hybrid work model, and plenty of social events.
- Other info: Opportunities for professional development and a vibrant workplace culture.
- Why this job: Be part of a dynamic team creating unforgettable experiences and making real connections.
- Qualifications: Strong admin skills, attention to detail, and a passion for customer service.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Events Operations Coordinator, Breakbulk role at Hyve Group.
Reports to: Uliana Zeneli, Head of Operations
Location: London, UK
Job type: Full-time, Permanent
About Hyve
We believe that when people come together, powerful things happen. Hyve Group plc connects global industry communities through unmissable events, online networking platforms, and hyper-productive meeting programmes. Our decades of experience put us at the heart of industries, and we are committed to using our influence to shape innovation and drive progress across our customer communities. Our market‑leading portfolio of global brands includes Shoptalk, Spring Fair, Africa Oil Week, Bett, Mining Indaba and Retail Meetup. At Hyve, we are driven by our values: brilliant work, fresh thinking, rich connections, and collective buzz. In practice, this means we value quality, work with passion, celebrate uniqueness, and are our best when we work together. We value a diverse team and are committed to employing individuals from all backgrounds and creating a culture based around belonging. Our hybrid working model ensures we respect our peoples’ work/life balance. Human connections are our speciality, and we offer a jam‑packed calendar of social events, inclusion workshops and professional development opportunities to make sure it’s always fulfilling and exciting.
About you
As Operations Coordinator you will be a key member of the operations team, ensuring that our portfolio of three events run flawlessly. The coordinator will provide high levels of customer care and support to both our customers and wider internal stakeholders throughout the event cycle. Liaising with our exhibitors, delegates, sponsors and show contractors providing high levels of customer service at all times. Being the first point of contact for any exhibitor queries, changes and health and safety approval etc as well as creation of events documents. Onsite preparation will include pre‑show ordering, packing and onsite packs as well as attendance onsite for periods during the events which would include overseas travel.
Key responsibilities
- Work alongside the operations team to deliver the event plan from pre‑show planning to onsite delivery.
- Responsible for updating and maintaining the exhibition floorplan.
- Responsible for maintaining accurate sponsorship tracker and tracking the sponsor deliverables.
- Be the main point of contact for exhibitors and contractors throughout the event cycle by managing all exhibitor communications including the exhibitor manual.
- Manage relationships with key stakeholders (suppliers, designers, contractors, etc.) throughout the event cycle and on site.
- Respond to a high volume of incoming emails and phone enquiries and actively listen and identify customer needs and deliver excellent customer service at every interaction.
- Have an appreciation of the show budgeting system and execution of finance systems.
- Understand and implement the Health & Safety systems both around the office, pre‑event and onsite.
- Exchange information and work alongside other internal departments to provide assistance where requested.
- Support the team with wider operational tasks and ad hoc duties set by team management.
- Be available to travel to each of the events you are working on and provide admin assistance onsite.
Valued skills
- Skilled within administration with the ability to prioritise.
- Planner with great organisation and attention to detail with the ability to work under strict time management.
- Keen interest in customer service and communication.
- Team player – get involved it’s the best way to work together!
Ready to create unforgettable experiences? Your Hyve journey starts here – just one click away. Apply now!
Events Operations Coordinator, Breakbulk employer: Hyve Group
Contact Detail:
Hyve Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events Operations Coordinator, Breakbulk
✨Tip Number 1
Network like a pro! Reach out to people in the events industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Hyve Group and their events. Show us that you’re genuinely interested in what we do and how you can contribute to our mission of creating unforgettable experiences.
✨Tip Number 3
Practice your communication skills! As an Events Operations Coordinator, you'll be the go-to person for exhibitors and contractors. Being clear and confident in your communication will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team!
We think you need these skills to ace Events Operations Coordinator, Breakbulk
Some tips for your application 🫡
Show Your Passion for Events: When you're writing your application, let your enthusiasm for events shine through! We want to see that you’re not just looking for a job, but that you genuinely care about creating unforgettable experiences.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant skills and experiences that match the Events Operations Coordinator role. We love seeing how your background aligns with our values and the specific responsibilities of the position.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills are easy to spot. This will help us quickly see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just one click away!
How to prepare for a job interview at Hyve Group
✨Know Your Events Inside Out
Before the interview, dive deep into Hyve Group's portfolio of events. Familiarise yourself with their key brands like Shoptalk and Bett. This will not only show your genuine interest but also help you discuss how your skills can contribute to their success.
✨Showcase Your Customer Service Skills
As an Events Operations Coordinator, customer care is crucial. Prepare examples from your past experiences where you provided exceptional service or resolved issues effectively. Highlighting these moments will demonstrate your ability to handle exhibitor queries and maintain high standards.
✨Demonstrate Your Organisational Prowess
Bring along a few examples of how you've successfully managed multiple tasks or projects simultaneously. Discuss your planning strategies and attention to detail, as these are key traits for the role. Being able to articulate your organisational skills will set you apart.
✨Be Ready to Discuss Teamwork
Hyve values collaboration, so be prepared to talk about your experiences working in teams. Share specific instances where you contributed to a group project or helped resolve conflicts. This will show that you're a team player who thrives in a collaborative environment.