Speaker Operations Assistant - Shoptalk

• Description
• A bit about us

We're Hyve – organiser of the world's fastest-growing and most forward-thinking B2B events.

As the chosen event partner to many of the world's leading companies, our platforms help businesses enter new markets, accelerate growth and build meaningful connections.

Our portfolio includes some of the world's leading events across retail, healthcare, fintech, logistics and technology.

We're growing rapidly through innovation, technology and strategic acquisitions, creating exciting opportunities for people who are passionate about delivering exceptional live experiences.

Whether you're supporting speakers behind the scenes or helping shape the onsite experience, you'll join a collaborative team that's redefining how industries connect.

About Shoptalk

Shoptalk is the leading community for retail innovation, bringing together thousands of senior leaders from the world's biggest retailers, brands and technology companies each year.

Our conference programmes feature some of the most influential voices in retail, commerce and technology, making the speaker experience one of the defining elements of every event.

From industry CEOs and founders to global thought leaders, our speakers help shape the conversations that define the future of retail.

The role

We're looking for a highly organised and enthusiastic Speaker Operations Assistant to help deliver an outstanding experience for the world-class speakers who appear across our event portfolio.

Working as part of the Speaker Operations team, you'll coordinate speaker communications, manage critical event information and ensure every speaker is fully prepared from confirmation through to the live event.

You'll work closely with Content, Marketing, Event Operations and Production teams to help deliver seamless conference programmes.

This is an excellent opportunity for someone early in their events career who enjoys organisation, thrives in a fast-paced environment and wants to gain hands-on experience delivering some of the industry's leading conferences.

• What you'll be doing
• Support the day-to-day coordination of speakers across the event portfolio.
• Manage speaker onboarding, ensuring biographies, headshots, presentation titles, session descriptions and other required materials are collected on time.
• Maintain accurate speaker databases, trackers and internal systems.
• Update speaker information across event websites, mobile apps and internal platforms.
• Coordinate speaker gifting and pre-event communications.
• Work closely with Content, Marketing, Production and Event Operations teams to ensure speaker requirements are communicated and delivered.
• Provide onsite support including speaker check-in, green room management, stage readiness and schedule coordination.
• Resolve day-to-day speaker enquiries, escalating more complex issues where appropriate.
• Support post-event communications, including thank-you messages and feedback requests.
• Assist with general administrative tasks that contribute to the successful delivery of speaker operations.

What we're looking for

We're looking for someone who is organised, proactive and enjoys delivering exceptional customer experiences.

You'll be comfortable managing multiple priorities while maintaining a high level of accuracy and professionalism.

Ideally you'll have

• Previous experience in an administrative, events, operations or project coordination role.
• Excellent written and verbal communication skills.
• Outstanding organisational skills with the ability to manage multiple deadlines.
• Strong attention to detail and a commitment to delivering high-quality work.
• Confidence communicating with senior stakeholders and external partners.
• A calm, solutions-focused approach when working under pressure.
• A collaborative mindset and willingness to support colleagues across multiple teams.
• Good working knowledge of Microsoft Office; experience using event technology platforms is advantageous but not essential.

Why join us?

At Hyve, you'll have the opportunity to work on internationally recognised events alongside talented colleagues who are passionate about creating exceptional experiences.

We encourage innovation, support career development and provide opportunities to grow as our business continues to expand.

If you're looking to build a career in event operations and want to be part of a team delivering some of the world's most exciting business events, we'd love to hear from you.