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For Companies At a Glance
- Tasks: Engage with customers, manage calls, and support event organisation.
- Company: Join Hyundai, a leading automotive brand known for innovation and quality.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a vibrant team, enhance your skills, and represent a prestigious brand.
- Qualifications: A-levels or relevant training in hospitality or luxury retail; customer service experience preferred.
- Other info: Driving license class B is a plus; passion for cars is a bonus!
The predicted salary is between 36000 - 60000 £ per year.
Responsibilities:
- You accept incoming calls, identify the needs (test drive, consultation, other) and forward them to the appropriate contact person.
- Present the Brand and Products to potential customers and people interested in the brand.
- Support the team in organizing events in the studio and at official receptions, especially logistical and administrative tasks.
- Provide professional, courteous service to customers in the studio.
- Ensure cleanliness and order in the daily operation of the studio.
Person Specification:
- Having an A-level or relevant training in the hotel, catering, or luxury retail sectors (automotive experience is desirable but not mandatory).
- Experience in customer care, hospitality, or luxury retail, with teamwork skills.
- Driving license class B (preferred).
- Ability to multitask effectively.
- Capability to deliver top-tier customer service.
Battersea Brand Ambassador (GM) employer: Hyundai
Contact Detail:
Hyundai Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Battersea Brand Ambassador (GM)
✨Tip Number 1
Familiarise yourself with Hyundai's brand values and products. Understanding their offerings will help you present them confidently to potential customers, showcasing your genuine interest in the brand.
✨Tip Number 2
Brush up on your customer service skills. Since this role involves direct interaction with customers, being able to demonstrate your ability to provide exceptional service will set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of Hyundai or similar brands. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 4
Prepare for potential scenarios you might encounter in the role, such as handling customer inquiries or organising events. Practising these situations can boost your confidence and show your readiness for the job.
We think you need these skills to ace Battersea Brand Ambassador (GM)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Battersea Brand Ambassador position. Tailor your application to highlight relevant experiences in customer care, hospitality, or luxury retail.
Craft a Compelling CV: Ensure your CV showcases your experience in customer service and any relevant training. Highlight specific achievements that demonstrate your ability to multitask and provide top-tier service, as these are key for this role.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the brand and the role. Mention how your background aligns with the responsibilities, such as event organisation and customer interaction, and why you would be a great fit for the team.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a customer-facing role.
How to prepare for a job interview at Hyundai
✨Know the Brand Inside Out
Before your interview, make sure you research Hyundai and its values thoroughly. Understand their products and recent developments, as this will help you present the brand confidently to potential customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you identified customer needs and went above and beyond to meet them, as this role heavily relies on delivering top-tier service.
✨Demonstrate Teamwork Abilities
Since the role involves supporting a team, be ready to discuss your experiences working collaboratively. Share specific instances where you contributed to a team's success, especially in event organisation or logistical tasks.
✨Prepare for Scenario Questions
Anticipate questions that may involve handling multiple tasks or difficult customer interactions. Practise your responses to demonstrate your ability to multitask effectively and maintain professionalism under pressure.
