At a Glance
- Tasks: Support and enhance SAP systems, resolving issues and improving business processes.
- Company: Join Hyundai and Genesis Motor UK, a leader in automotive innovation.
- Benefits: Competitive salary, private medical insurance, flexible working, and generous holiday allowance.
- Other info: Enjoy a collaborative culture with opportunities for professional growth and exciting company events.
- Why this job: Make a real impact on business operations while developing your skills in a dynamic environment.
- Qualifications: Experience in application support, strong communication skills, and analytical problem-solving abilities.
The predicted salary is between 35000 - 42000 £ per year.
Based in Leatherhead, please check commute before applying!
Role Summary
At Hyundai and Genesis Motor UK, our digital ecosystem underpins every aspect of our business, supporting employees, retailers, training centres and our Tilbury port operations.
The Business Applications Platform Analyst plays a key role in supporting, maintaining and enhancing our SAP environment, ensuring business-critical systems run effectively.
Working closely with the Business Applications Manager, you'll resolve SAP issues, support users, analyse business processes, and help deliver system improvements that enable efficient day-to-day operations across Hyundai and Genesis Motor UK.
We want you to
- Monitor, triage and manage SAP-related incidents and service requests through Service Now and JIRA
- Resolve 1st and 2nd line SAP support tickets, including transaction errors, process issues and user navigation queries
- Support the Business Applications Manager in analysing SAP-related business requirements and identifying practical system or process improvements
- Investigate recurring SAP issues, identify root causes and help implement sustainable resolutions
- Escalate complex SAP functional, technical or integration issues to the appropriate internal teams or external partners
- Maintain clear ticket records, resolution notes, user updates and supporting documentation.
- Assist with documentation of SAP processes, user guidance, requirements and technical specifications where required
- Support related business applications, retailer systems and interfaces where they interact with SAP or core business processes.
About you
Excellent BA skills with experience including
- User requirements gathering and workshop facilitation
- Translation of user requirements into technical specifications
- Business process re-engineering/streamlining.
- Solid experience of day-to-day application support/resolution
- Strong experience in producing easy-to-follow training collateral
- Strong Experience supporting ERP, CRM, BI platforms.
- Excellent communication skills, both written and oral
- Ability to build strong internal and external relationships to support the delivery of business initiatives
- Strong analytical and problem-solving skills with an eye for detail
- Ability to take ownership of issues through to resolution
- Self-motivated with the ability to multitask whilst working to tight deadlines
- Strong team player, comfortable to work and communicate with all levels of the business
- Ability to think outside the box to provide solution options to support business initiatives
- We offer
- Competitive Salary & Benefits Package
- Private Medical Insurance
- Pension 6% Matched
- 25 Days Holidays plus Bank holidays with option to buy/sell
- Group Income Protection & Life Assurance
- Flexible Benefits & Retail Discount
- Flexible Working
- Access to Hyundai & Genesis Sponsored events
- Access to Employee Car Scheme (once passed probation)
- Office Lunch Allowance
- #J-18808-Ljbffr
Business Applications Platform Analyst in Leatherhead employer: Hyundai Motor Company
Hyundai is an exceptional employer located in Leatherhead, offering a dynamic work environment that prioritises employee well-being and professional growth. With a competitive salary and comprehensive benefits package, including private medical insurance and flexible working options, employees are supported in achieving a healthy work-life balance. The company fosters a culture of teamwork and integrity, ensuring that every team member feels valued and empowered to contribute meaningfully to the organisation's success.
StudySmarter Expert Advice🤫
We think this is how you could land Business Applications Platform Analyst in Leatherhead
✨Tap into SAP Communities
Join online forums and communities dedicated to SAP ERP systems, like ASUG or SAP Community. Getting involved can help us understand current trends, gain insights, and even make valuable connections that might lead us to our next big opportunity!
✨Focus on Industry-Specific Networking
Attend industry-specific meetups, conferences, or webinars focused on SAP and ERP systems. Meeting professionals in person or virtually can set us apart and give us a chance to showcase our passion for this sector!
✨Polish Your SAP Skills
If you haven't already, consider getting certified in SAP modules relevant to your desired role. Not only does this boost our credibility, but it also opens doors to networking opportunities with fellow SAP professionals who might know about full-time openings at Hyundai Motor Company.
✨Check Out Hyundai Motor Company Directly
Keep an eye on Hyundai Motor Company’s career page for openings, especially for roles that match our skill set. Applying through their website can sometimes give us a better shot at getting noticed than going through job boards.
We think you need these skills to ace Business Applications Platform Analyst in Leatherhead
Some tips for your application 🫡
Highlight Your SAP Experience:When applying for the Business Applications Platform Analyst role at Hyundai Motor Company, make sure your CV shines with any direct experience you have using SAP ERP systems. If you've completed any relevant projects, list them out and emphasise the outcomes you achieved – this will show us that you can hit the ground running!
Showcase Relevant Certifications:Certifications are a big deal in the SAP world. If you've earned any SAP-related qualifications, like SAP Certified Application Associate, don’t be shy about listing them prominently. They can really set you apart and prove your commitment to mastering the tools we use at Hyundai Motor Company.
Tailor Your Cover Letter to Us:In your cover letter, take the time to explain why you're specifically drawn to this role at Hyundai Motor Company. We love seeing candidates who are genuinely interested in our mission and how you can contribute to our team with your skills in SAP ERP. Make it personal – it helps us get to know you better!
Be Clear About Your Availability:Since this is a full-time position, clearly state your availability in your application. If you have any specific start dates in mind or you're flexible, let us know! It helps us get a better picture of how soon you could join our team at Hyundai Motor Company.
How to prepare for a job interview at Hyundai Motor Company
✨Brush Up on SAP Modules
Make sure you're well-versed in the specific SAP modules relevant to the role at Hyundai Motor Company. Study the functionalities and configurations of the modules they've listed in the job description, as you'll likely face technical questions about them.
✨Demonstrate Analytical Skills
Be ready to showcase your analytical skills during the interview. You might be asked to solve a scenario involving data analysis or reporting, so think about past experiences where you’ve extracted valuable insights from SAP data.
✨Know Your Integration Points
Since SAP ERP often interacts with various other systems, brush up on how these integrations work. Be prepared to discuss your experience with middleware tools or connecting different modules—this knowledge can set you apart from other candidates.
✨Show Enthusiasm for Continuous Learning
In a full-time role, you'll be expected to keep your skills sharp as SAP continually evolves. Express your eagerness for ongoing training and projects where you've taken the initiative to further your understanding of new SAP technologies.
