Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help customers with automotive services and repairs while ensuring clear communication.
- Company: Join Vision Auto Group, a trusted name in automotive service in Rochester, NY.
- Benefits: Enjoy a competitive salary and the chance to grow in a dynamic environment.
- Why this job: Be the vital link between customers and technicians, making a real impact on their experience.
- Qualifications: Must have 1+ years of advising experience and strong customer service skills.
- Other info: Full-time position with a salary range of $45,000 - $65,000 per year.
The predicted salary is between 36000 - 60000 £ per year.
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer\’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
Less than 1 year
Additional Information
Automotive Service Advisor – Vision Auto Group
Location: Rochester, NY Pay: $45,000 – $65,000 per year Job Type: Full-time
Job Responsibilities:
Greet customers and listen to their needs and concerns
Provide customers with estimates for services needed
Schedule appointments for customers
Inspect vehicles and document findings
Explain services and repairs to customers
Advise customers on preventative maintenance and additional services
Follow up with customers after service is completed
Requirements:
1+ consecutive years of advising experience
Knowledge of DATA MANAGEMENT SYSTEMS preferred
Strong customer service and communication skills
Ability to work in a fast-paced environment
Employment Position: Full Time
Salary is not negotiable.
Related Jobs
A technician that can perform common light duty services or repairs in an efficient manner
#J-18808-Ljbffr
Service Consultant employer: Hyundai Motor America
Contact Detail:
Hyundai Motor America Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Consultant
✨Tip Number 1
Familiarise yourself with common automotive issues and services. Understanding the basics of vehicle performance problems will help you communicate effectively with both customers and technicians, showcasing your knowledge during the interview.
✨Tip Number 2
Practice your customer service skills. Since you'll be the main point of contact for customers, demonstrating strong communication and empathy in role-play scenarios can prepare you for real-life interactions.
✨Tip Number 3
Research the company culture at StudySmarter and Vision Auto Group. Understanding their values and how they approach customer service can help you align your responses during interviews, making you a more attractive candidate.
✨Tip Number 4
Network with current or former service consultants. Engaging with professionals in the field can provide insights into the role and tips on what to emphasise during your application process.
We think you need these skills to ace Service Consultant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Service Consultant. Familiarise yourself with automotive services and repairs, as well as customer service expectations.
Tailor Your CV: Highlight any relevant experience you have in customer service or automotive advising. Make sure to include specific examples that demonstrate your communication skills and ability to work in a fast-paced environment.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and explain why you are a good fit. Mention your understanding of the importance of clear communication between customers and technicians.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in this role.
How to prepare for a job interview at Hyundai Motor America
✨Know Your Automotive Basics
Brush up on your knowledge of common automotive services and repairs. Being able to discuss vehicle performance problems and service requests confidently will impress the interviewer and show that you understand the role.
✨Demonstrate Strong Communication Skills
As a service consultant, you'll need to communicate effectively with both customers and technicians. Prepare examples of how you've successfully communicated in past roles, especially in resolving misunderstandings or clarifying service needs.
✨Showcase Customer Service Experience
Highlight any previous experience in customer service, even if it's not directly related to automotive. Discuss how you handled customer concerns and ensured satisfaction, as this is crucial for the role.
✨Prepare Questions for the Interviewer
Have a few thoughtful questions ready to ask the interviewer about the company culture, team dynamics, and expectations for the service consultant role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
