Event Workforce Manager (m/f/d) | UK & Ireland in London

HYROX is a global sports event series that combines running and functional fitness training in a unique race format. Founded in Germany in 2017, HYROX has evolved into a worldwide fitness movement with events across five continents, attracting tens of thousands of athletes every season.

To support the continued growth of HYROX in the UK & Ireland, we are looking for a dynamic Event Workforce Manager to lead and develop the UK & Ireland Event Workforce function, including line management of the Event Workforce Coordinator. This is a highly operational, hands-on leadership role combining strategic workforce development with excellent event execution. Based in London, you will report to the Global Senior Event Workforce Manager and travel regularly to oversee large-scale events across the region, building a high-performing community of head judges, judges, volunteers, freelancers and staff.

YOUR KEY RESPONSIBILITIES

• Programme Growth and Community Building: Drive the strategic expansion of the Event Workforce Programme across the UK & Ireland through targeted local recruitment strategies and partnerships with universities, fitness communities, and sports clubs.
• Retention and Progression Pathways: Build and maintain a sustainable community of volunteers, Judges, and Head Judges, while developing clear progression pathways, reward initiatives, and recognition systems to boost long-term commitment.
• Event Planning and Budgeting: Lead comprehensive workforce planning, forecasting, and budgeting for all assigned events, managing personnel scheduling and rosters through the global Volunteer Management System (VMS).
• On-Site Operations and Leadership: Oversee the end-to-end workforce execution on race days, serving as the primary point of contact, delivering engaging pre-event briefings, and managing team check-in, deployment, uniform distribution, and welfare.
• System Administration and Compliance: Manage the regional implementation and day-to-day administration of the Rosterfy platform and ensuring strict alignment with global operational frameworks.
• Safeguarding: Maintain a safe, inclusive and positive workforce environment, ensuring compliance with safeguarding requirements, the Code of Conduct and all relevant Event Workforce policies.
• Training and Continuous Improvement: Deliver onboarding and continuous training for Judges and workforce leaders, tracking performance metrics to produce structured post-event reports that optimize future operations.
• Cross-Functional Collaboration: Collaborate closely with internal departments including Race Directors, Operations, and Commercial teams, as well as the Global Event Workforce team to ensure seamless event delivery.
• Managing Relationships: Manage relationships with staffing agencies, ensuring quality, compliance and appropriate workforce coverage while identifying opportunities to reduce reliance on external staffing.

YOUR PROFILE

• Experience: 4+ years in workforce, volunteer, or event operations management, with a proven track record in delivering premium, large-scale mass-participation sporting events.
• Leadership & Agency Management: Substantial experience managing and scheduling large, diverse teams of volunteers, paid staff, external agencies and freelancers.
• VMS Proficiency: Hands-on experience administering workforce management systems like Rosterfy (or a similar VMS) is essential.
• Skills: Strong organizational, planning, and budget management skills alongside excellent communication and stakeholder management abilities.
• Flexibility: High flexibility and readiness for regular weekend travel to events across the UK & Ireland. Knowledge of the functional fitness community is a strong plus.

WHAT WE OFFER

• 5% matched pension contribution
• Vitality private healthcare
• Subsidised gym membership
• A collaborative and energetic team environment
• The opportunity to grow your career within one of the world’s fastest-growing sports organisations
• Employee discounts across all HYROX stores

INTERESTED? Then we look forward to receiving your application. Simply upload your CV as a PDF (no photo required) and answer the questions in the application form. Your contact person is Isabelle (HYROX People).

We are committed to creating an inclusive and respectful work environment. All qualified applicants will receive consideration for employment without regard to ethnicity, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or any other protected characteristic. We value diversity and are committed to fostering equal opportunity for all.