At a Glance
- Tasks: Install, maintain, and troubleshoot power systems while ensuring customer satisfaction.
- Company: Join a leading company in power and energy solutions with a focus on technical excellence.
- Benefits: Enjoy competitive pay, bonuses, overtime, and a top-notch pension plan.
- Other info: Opportunity for career growth and professional development in a supportive environment.
- Why this job: Be part of a dynamic team that values your engineering skills and offers real-world impact.
- Qualifications: Technical qualification in Electrical Engineering and strong fault-finding skills required.
The predicted salary is between 35000 - 45000 £ per year.
We are seeking a highly motivated and customer-focused Field Service & Commissioning Engineer to join our growing technical operations team. This role is critical in delivering world-class installation, commissioning, maintenance, and technical support services across our power and energy solutions portfolio. The successful candidate will play a key role in ensuring maximum system performance, customer satisfaction, and long-term reliability of deployed equipment. Working directly with customers, distributors, and internal technical teams, you will combine hands-on engineering expertise with exceptional communication and problem-solving skills. This is an exciting opportunity for an engineer who thrives in dynamic environments, enjoys working independently on customer sites, and is passionate about delivering technical excellence.
Responsibilities
- Perform installation, testing, and commissioning of new power and UPS systems in accordance with company procedures and customer specifications.
- Configure and customise system settings to suit site-specific operational environments.
- Conduct functional testing and verification activities using approved method statements and commissioning protocols.
- Ensure all commissioning documentation, reports, and databases are accurately updated and maintained.
- Support project delivery teams to ensure installations are completed safely, efficiently, and to the highest quality standards.
- Carry out preventative and corrective maintenance activities on installed equipment in line with manufacturer specifications.
- Diagnose electrical and system faults across installed product ranges and implement effective technical solutions.
- Respond to customer breakdowns and emergency service calls, providing rapid troubleshooting and repair support.
- Participate in an on-call support rota following successful completion of probation.
- Escalate recurring technical issues and provide detailed feedback to Technical Operational Support teams to support continuous product improvement.
- Maintain high standards of safety, compliance, and engineering best practice at all times.
- Deliver customer training on the safe and effective daily operation of installed systems.
- Conduct technical training sessions for distributors and partners to enhance product knowledge and service capability.
- Build strong, long-term relationships with customers through professional communication and technical expertise.
- Act as a trusted technical advisor, representing the business with professionalism and integrity on customer sites.
- Support wider departmental and strategic business initiatives as required.
The Candidate
- Technical qualification in Electrical Engineering or equivalent industry experience.
- Strong electrical fault-finding and diagnostic capabilities.
- Experience in commissioning, servicing, or maintaining electrical power systems, UPS systems, or related equipment.
- Ability to work independently in customer-facing environments with minimal supervision.
- Excellent communication and interpersonal skills with a strong customer-service mindset.
- Full UK driving licence and willingness to travel to customer sites as required.
- Experience working with critical power infrastructure, UPS systems, or industrial electrical systems.
- Previous field service or commissioning engineering experience.
- Knowledge of preventative maintenance methodologies and reporting systems.
- Experience delivering technical training or customer demonstrations.
UPS Service Engineer in London employer: Hyreus
Join a dynamic and innovative team as a UPS Service Engineer, where your expertise will be valued and rewarded. With competitive benefits including bonuses, overtime pay, and an above-standard pension, we foster a supportive work culture that prioritises employee growth and development. Located within a 100-mile radius of London, this role offers the unique opportunity to work independently on diverse customer sites while building strong relationships and delivering exceptional technical support.
StudySmarter Expert Advice🤫
We think this is how you could land UPS Service Engineer in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend trade shows, workshops, or local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you can, create a portfolio showcasing your previous work or projects related to UPS systems. This will give potential employers a tangible sense of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios specific to field service engineering. Think about how you would handle customer breakdowns or technical challenges, and be ready to share your problem-solving strategies.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace UPS Service Engineer in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in electrical engineering and field service. We want to see how your skills match the job description, so don’t be shy about showcasing your hands-on expertise with UPS systems and customer interactions.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for delivering technical excellence and how you thrive in dynamic environments. We love seeing candidates who can communicate their problem-solving skills and customer focus effectively.
Showcase Your Technical Skills:In your application, make sure to mention specific technical qualifications and experiences that relate to the role. Highlight your fault-finding capabilities and any previous work with critical power infrastructure. We’re looking for those standout moments that demonstrate your expertise!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Hyreus
✨Know Your Technical Stuff
Make sure you brush up on your electrical engineering knowledge and UPS systems. Be ready to discuss your hands-on experience with installation, commissioning, and maintenance. They’ll want to see that you can diagnose faults and implement solutions effectively.
✨Show Off Your Customer Skills
Since this role is customer-focused, prepare examples of how you've built strong relationships with clients in the past. Think about times when you provided exceptional service or resolved a customer's issue quickly. Communication is key!
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like troubleshooting a system failure on-site. Practice articulating your thought process and problem-solving steps clearly. This will demonstrate your ability to think on your feet and handle pressure.
✨Highlight Your Training Experience
If you’ve delivered technical training before, be sure to mention it! Discuss how you made complex information accessible to others. This shows you not only know your stuff but can also share that knowledge effectively, which is crucial for this role.
