A. O. Smith seeks a Retail Sales Project Coordinator to support retail accounts for our water heating and treatment products. In this role, you'll manage quotes, orders, and project timelines, ensuring accurate pricing, product selection, and on-time delivery. You'll coordinate between retail customers, sales, logistics, and manufacturing, track inventory and shipments, and resolve issues quickly. Using CRM and ERP tools, you'll maintain data, prepare reports, and support sales initiatives while contributing to our culture of innovation, safety, and continuous improvement.
Responsibilities
- Coordinate retail sales projects from quote to delivery for water heaters and treatment products
- Prepare and process quotes, orders, and change requests with accurate pricing and product details
- Serve as primary liaison between retail customers, sales, logistics, and manufacturing
- Monitor project timelines, shipments, and inventory to ensure on-time fulfillment
- Resolve order, delivery, and billing issues promptly to maintain customer satisfaction
- Maintain accurate data in CRM and ERP systems and generate sales and operations reports
- Support retail sales initiatives, product launches, and promotions
- Collaborate with cross-functional teams to improve processes and customer experience
Required Skills
- Project coordination
- Customer service
- Order management
- CRM software
- ERP systems
- Data analysis & reporting
- Inventory coordination
- Written and verbal communication
- Time management
- Problem-solving
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Retail Sales Project Coordinator - Manufacturing employer: Hyra
Hyra is an excellent employer that values innovation and teamwork, providing a dynamic work environment for Automation Engineers. With a strong focus on employee growth, you will have access to continuous training and development opportunities while working alongside skilled professionals in a collaborative culture. Located in a region known for its technological advancements, Hyra offers unique advantages such as exposure to cutting-edge automated systems and the chance to make a significant impact on logistics operations.
