When a product isn't performing as it should, you want to be the person who figures out why, fixes the problem and makes sure it doesn't happen again. This Technical Support Engineer position gives you the opportunity to put your electronics knowledge to work across product design, fault finding, testing and development, working with specialist communications technology used by the Police, Military and Government sectors.
You’ll join an established, market-leading business with over 45 years' experience developing communications equipment and specialist solutions. From Bluetooth devices and audio accessories to two-way radio systems and bespoke electronic products, you’ll work across a varied product range, supporting both existing technology and new developments.
What's in it for you?
- Salary of £30,000 - £34,000 per annum.
- The opportunity to work with specialist communications technology used in critical environments.
- A varied position combining electronic design, hands-on fault finding, testing and product development.
- Exposure to Bluetooth, wireless, audio, radio integration and bespoke electronic systems.
- The chance to influence product improvements and contribute ideas to future developments.
- Join an established global supplier with a strong reputation in specialist communications equipment.
Your responsibilities as a Technical Support Engineer
- Review and maintain electronic schematics, supporting the design and development of new and existing products.
- Diagnose and resolve electronic faults across prototypes, production equipment and customer returns.
- Assemble, solder, modify and test electronic circuits, prototypes and bespoke customer solutions.
- Carry out functional, performance and compatibility testing across audio, Bluetooth, USB and radio communications equipment.
- Produce and maintain schematics, test procedures, assembly instructions and engineering documentation.
- Work with production, sales and other departments to resolve product issues, improve designs and support new developments.
What we're looking for in a Technical Support Engineer
- Practical electronics design and development experience, including the ability to interpret schematics and diagnose component-level faults.
- Strong soldering and PCB rework skills, with experience using oscilloscopes, multimeters, signal generators and other electronic test equipment.
- Knowledge of analogue and digital circuits, power management, switching circuits and electronic component selection.
- Experience with audio electronics, Bluetooth, USB, embedded microcontrollers, two-way radios or other communications technologies would be advantageous.
- Familiarity with engineering documentation, product testing and software such as Jira, Git and Microsoft Office 365.
Working hours: Monday to Friday, 8:00am - 5:00pm, with a 30-minute lunch break. 42.5 hours per week.
If you enjoy getting hands-on with electronics, solving challenging faults and seeing your ideas contribute to better products, this could be the opportunity you're looking for.
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Technical Support Engineer in Birmingham employer: Hyra
Hyra is an excellent employer that values innovation and teamwork, providing a dynamic work environment for Automation Engineers. With a strong focus on employee growth, you will have access to continuous training and development opportunities while working alongside skilled professionals in a collaborative culture. Located in a region known for its technological advancements, Hyra offers unique advantages such as exposure to cutting-edge automated systems and the chance to make a significant impact on logistics operations.
