Key Responsibilities:
- Ensuring that the flow of inbound customers flows quickly and efficiently while maintaining delightful levels of service
- Answering sales queries and selling the Hypervolt Product line
- Monitoring sales enquiries through web chat, calls and emails
- Guide customers through the sales process
- Efficiently manage your own inbound sales pipeline
- Maintaining a high call rate
- Successfully following up with both customers and installers once a lead has been passed through to completion of installation
Who weβd like:
β Experience: Minimum of 2 years of experience in a sales role, preferably in the EV charging or related industry.
β Customer Service: Strong customer service skills with the ability to handle challenging situations calmly and professionally.
β Communication: Excellent verbal and written communication skills, flawless English is a must, regardless of background. People who are as comfortable creating well crafted emails as they are with picking up the phone and engaging with people.
β Problem-Solving: Strong analytical and problem-solving abilities with attention to detail.
β Team Player: Ability to work independently and collaboratively in a remote team environment.
β Adaptability: Flexibility to adapt to changing priorities and handle multiple tasks simultaneously.
The low down:
- Competitive Salary + commission
- Join a dynamic and close-knit team in Canary Wharf, East London.
- This is a fast-paced startup environment.
- You'll be joining a fast-growing company at an early stage with ambitions to be a major global contender.
- You're selling a product that people love, need and want, that benefits a cleaner & greener world.
- The UK market is going to grow 30x within the next 5 years, and we'll shortly be going global.