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For Companies At a Glance
- Tasks: Manage orders and coordinate installations in a fast-paced environment.
- Company: Join Hypervolt, a leader in the EV charging revolution.
- Benefits: Competitive salary, collaborative team, and real impact on operations.
- Why this job: Be part of a growing tech company transforming the EV landscape.
- Qualifications: Strong attention to detail and experience with CRMs required.
- Other info: Great opportunity for career growth in a dynamic industry.
The predicted salary is between 30000 - 42000 £ per year.
About Hypervolt Limited
Hypervolt is at the forefront of the electric vehicle charging revolution, dedicated to providing innovative and reliable EV charging solutions. We launched in 2021 with the ambition to transform the EV charging space through a relentless focus on the customer experience, great software, and beautifully designed British hardware. Hypervolt has been recognised for excellence, including Trustpilot high ratings in the EV charging industry and industry awards such as Deloitte Fast 50 and Deloitte Fast 500. Hypervolt was voted DrivingElectric's Home EV Charger of the Year 2023 & 2024.
The Role
We are looking for a highly organised and detail-driven Fulfilment Executive to support the end-to-end order and installation process. This role sits at the heart of our operations, ensuring customer orders flow accurately from external portals into our central CRM, are managed through to completion, and are delivered on time through close coordination with our installer network. You will be hands-on with systems, data, and partners, playing a key role in keeping fulfilment running smoothly as volumes scale.
Responsibilities
- Order & Data Management
- Accurately enter and maintain order data from multiple external customer and partner portals into Hypervolt's central CRM.
- Ensure all order records are complete, up to date, and aligned with internal fulfilment and installation requirements.
- Perform regular data quality checks to identify and correct errors, gaps, or inconsistencies.
- Tactical Order Management
- Manage orders through their full lifecycle within the CRM, from initial entry through to installation completion.
- Monitor order statuses, flag risks, delays, or exceptions and take appropriate action to resolve them.
- Support operational reporting by keeping CRM data clean, structured, and reliable.
- Installer Coordination
- Liaise directly with installers to coordinate and manage scheduled installations.
- Confirm installation dates, share required order information, and handle changes or rescheduling where needed.
- Act as a key point of contact to resolve installer queries and operational issues efficiently.
- Operational Support
- Work closely with internal teams (Customer Support, Partnerships, Supply Chain) to ensure a smooth customer journey.
- Help identify process improvements and CRM optimisations to increase efficiency and reduce manual work.
- Support peak periods and new partner launches with flexible, hands-on operational support.
Essential Skills & Experience
- Strong attention to detail with a high level of accuracy in data entry and system work.
- Experience working with CRMs or order management systems (e.g. HubSpot, Salesforce, or similar).
- Highly organised with the ability to manage multiple orders and priorities simultaneously.
- Clear, professional communication skills for working with external installers and internal teams.
- Comfortable working in a fast-paced, operational environment.
Desirable
- Experience in fulfilment, logistics, operations, or installation coordination.
- Familiarity with partner or installer networks.
- Experience working with multiple external portals or data sources.
- Interest in EVs, energy, or hardware-enabled technology businesses.
What We Are Looking For
- A proactive, problem-solving mindset.
- Someone who enjoys operational ownership and getting things done.
- Comfortable with both routine processes and ad-hoc tactical issues.
- A team player who takes pride in keeping operations running smoothly.
What We Offer
- The opportunity to be part of a fast-growing EV technology company.
- Real ownership and impact within a critical operational function.
- A collaborative, ambitious team environment.
- Competitive salary and benefits.
Fulfilment Executive in London employer: Hypervolt
Contact Detail:
Hypervolt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fulfilment Executive in London
✨Tip Number 1
Get to know the company inside out! Research Hypervolt's mission, values, and recent achievements. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to fulfilment and operations. Think about how your skills align with the role and be ready to share specific examples of your experience.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Fulfilment Executive in London
Some tips for your application 🫡
Show Off Your Attention to Detail: As a Fulfilment Executive, being detail-oriented is key. Make sure your application is free from typos and errors. We want to see that you can manage data accurately right from the start!
Highlight Your Organisational Skills: We’re looking for someone who can juggle multiple orders and priorities. In your application, share examples of how you've successfully managed tasks or projects in the past. This will show us you’re up for the challenge!
Communicate Clearly: Since you'll be liaising with installers and internal teams, clear communication is a must. Use your application to demonstrate your professional communication skills. A well-structured cover letter can really make you stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Hypervolt
✨Know Your Stuff
Before the interview, dive deep into Hypervolt's mission and values. Understand their products and the EV charging landscape. This will not only show your genuine interest but also help you relate your skills to their needs.
✨Showcase Your Organisational Skills
As a Fulfilment Executive, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or orders. Highlight how you ensured accuracy and efficiency in your work.
✨Communicate Clearly
Since you'll be liaising with installers and internal teams, practice clear and professional communication. Think of scenarios where you resolved issues or coordinated effectively, and be ready to discuss them.
✨Be Ready for Problem-Solving
Hypervolt values a proactive mindset. Prepare to discuss challenges you've faced in previous roles and how you tackled them. This will demonstrate your ability to think on your feet and contribute positively to their operations.
