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For Companies At a Glance
- Tasks: Lead and scale the inbound retail sales team to convert high-volume demand into revenue.
- Company: Join Hypervolt, a leading innovator in the electric vehicle charging revolution.
- Benefits: Enjoy hybrid working, competitive pay, and rapid career progression.
- Why this job: Make a real impact in a mission-driven company transforming EV charging.
- Qualifications: 5+ years in sales leadership with a focus on high-velocity consumer sales.
- Other info: Collaborate with a talented team passionate about clean energy and innovation.
The predicted salary is between 60000 - 80000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
About Hypervolt Limited
Hypervolt is at the forefront of the electric vehicle charging revolution and is dedicated to providing innovative and reliable EV charging solutions. We launched in 2021 with the bold ambition to transform the EV charging space through a relentless focus on the customer experience, great software, and beautifully designed British hardware.
The Role
The Head of Retail will own Hypervolt's inbound consumer sales operation-leading a growing team responsible for converting high-volume inbound demand into revenue. With an average order value of ~£1k, success requires mastery of velocity sales motions, data-driven management, coaching excellence, and deep collaboration with marketing, product, and e-commerce teams. This is a high-impact, highly cross-functional leadership role for someone who thrives in a fast-paced, metrics-oriented environment and knows how to scale people, processes, and performance.
Key Responsibilities
- Lead & Scale the Inbound Retail Sales Team
- Manage a team of inbound sales professionals focused on high-velocity consumer sales.
- Build team structure, hiring plans, workflows, and performance expectations as the retail business scales.
- Monitor daily productivity, conversion rates, and adherence to sales processes.
- Data-Driven Performance Management
- Analyse team and individual performance using Twilio dashboards, HubSpot reports, and internal BI tools.
- Identify bottlenecks in the sales funnel, diagnose performance issues, and implement targeted improvements.
- Manage the team rigorously against key metrics including conversion rate, response times, pipeline health, and revenue.
- Coaching, Training & Enablement
- Deliver ongoing coaching focused on closing skills, qualification, objection handling, consultative engagement, and operational excellence.
- Develop and implement structured sales training programs that continually upskill the team.
- Conduct regular call reviews, QA evaluations, and performance conversations.
- Cross-Functional Collaboration
- Work closely with the performance marketing team to optimise lead quality, targeting, and campaign conversion.
- Partner with the web and e-commerce teams on improvements to online checkout, website flows, and product presentation.
- Provide customer insight and frontline feedback to Product, Marketing, and Operations teams to influence roadmap and strategy.
- Sales Operations & Administration
- Oversee sales management tasks including SLA adherence, lead routing, contact strategy, pipeline hygiene, scheduling, and documentation.
- Maintain and evolve sales processes, CRM workflows, and reporting standards in HubSpot.
- Ensure compliance with internal policies and regulatory requirements related to consumer sales.
- Forecasting & Revenue Management
- Deliver accurate short- and long-term revenue forecasts for the retail segment.
- Monitor pacing vs. targets, identify risks early, and put corrective actions in place.
- Build scenarios and insights that support strategic planning and leadership decision-making.
About You
- 5+ years in sales leadership roles, ideally in high-velocity SMB or consumer sales environments.
- Proven experience managing inbound sales teams with £500-£2,000+ ticket size products or services.
- Highly analytical-comfortable pulling insights from dashboards, CRMs, and related tooling.
- Strong coaching mindset with a track record of upskilling teams and improving conversion through structured training.
- Excellent cross-functional collaborator with experience working alongside marketing, web, product, and operations.
- Process-driven, organised, and obsessive about high-quality customer experiences.
- Passion for clean energy, EV charging, or consumer tech a strong plus.
Why Join Hypervolt?
- Join one of the UK's most exciting and fastest-growing cleantech companies.
- Make an impact in a mission-driven organisation transforming how people charge and power their homes.
- Work with a talented, ambitious, and supportive team focused on innovation and customer excellence.
- Hybrid working, competitive compensation, and opportunities for rapid career progression.
Data-Driven Inbound Retail Lead employer: Hypervolt
Contact Detail:
Hypervolt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data-Driven Inbound Retail Lead
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in the EV charging space. This will help you tailor your answers and show you're genuinely interested.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experience align with the role of Data-Driven Inbound Retail Lead. Highlight your sales leadership experience and data-driven approach to impress the hiring team.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Data-Driven Inbound Retail Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Data-Driven Inbound Retail Lead. Highlight your experience in sales leadership and any data-driven achievements that showcase your analytical skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about clean energy and EV charging. Share specific examples of how you've successfully led sales teams and improved performance. Let your personality come through!
Showcase Your Analytical Skills: Since this role is all about data-driven management, make sure to highlight your experience with tools like Twilio and HubSpot. We love seeing candidates who can pull insights from data and use them to drive results, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to attach all your documents in one go. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at Hypervolt
✨Know Your Numbers
As a Data-Driven Inbound Retail Lead, you'll need to demonstrate your analytical skills. Brush up on key metrics like conversion rates and sales performance. Be ready to discuss how you've used data to drive decisions in previous roles.
✨Showcase Your Coaching Skills
This role requires strong coaching abilities. Prepare examples of how you've trained and developed sales teams in the past. Highlight specific training programmes you've implemented and the results they achieved.
✨Emphasise Cross-Functional Collaboration
Collaboration is key in this position. Think of instances where you've worked closely with marketing, product, or e-commerce teams. Be ready to explain how these partnerships improved sales outcomes or customer experiences.
✨Passion for Clean Energy
Hypervolt is all about transforming the EV charging space. Show your enthusiasm for clean energy and consumer tech during the interview. Share any relevant experiences or insights that connect your passion to the role.