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For Companies At a Glance
- Tasks: Manage customer orders, ensuring accurate processing and timely delivery.
- Company: Join Hypervolt, a leading innovator in the electric vehicle charging industry.
- Benefits: Enjoy competitive salary, career development opportunities, and a dynamic work environment.
- Why this job: Be part of a fast-growing company with award-winning products and a focus on customer experience.
- Qualifications: 1-2 years in sales support or logistics; strong attention to detail and communication skills required.
- Other info: Work in a vibrant London office and collaborate with a passionate team.
The predicted salary is between 28800 - 43200 £ per year.
Hypervolt is at the forefront of the electric vehicle charging revolution, dedicated to providing innovative and reliable EV charging solutions. We launched in 2021 with the bold ambition to transform the EV charging space through a relentless focus on the customer experience, great software, and beautifully designed British hardware. In a short timeframe, we became Trustpilot's highest rated EV charging manufacturer in the industry. We are proud to have been named the third fastest growing company in the UK, as part of the Deloitte Fast 50, and 6th fastest growing company in EMEA, as part of the Deloitte Fast 500. Additionally, Hypervolt was voted DrivingElectric’s Home EV Charger of the Year 2023 & 2024, a testament to our focus on innovation and democratising EV ownership.
Location: London
Role Overview
We are looking for a Sales Support Executive to join our team and play a crucial role in ensuring the smooth processing and fulfillment of customer orders. This is a tactical role that will work closely with both the sales team to capture and log purchase orders (POs) accurately and the order fulfillment & dispatch team to ensure timely delivery of goods. The ideal candidate is highly organized, detail-oriented, and proactive, with the ability to manage multiple tasks in a fast-paced environment. You will be responsible for ensuring that all orders are properly recorded, fulfilled efficiently, and delivered to customers without delays.
Key Responsibilities
- PO Management: Work with the sales team to accurately capture purchase orders and log them across key systems such as HubSpot.
- Order Fulfillment & Dispatch: Own the order fulfillment process, ensuring that all customer orders are processed correctly and dispatched on time.
- Shipping & Logistics Coordination: Interface with shipping providers to monitor deliveries, resolve any shipping issues, and ensure timely arrival of goods.
- System Management: Use internal tools like HubSpot and MRPeasy daily to manage order processing, fulfillment, and tracking.
- Cross-team Collaboration: Work closely with the sales, logistics, and customer support teams to ensure a seamless order-to-delivery experience.
- Issue Resolution: Proactively address any order discrepancies, delays, or issues in coordination with internal teams and external partners such as DPD.
Qualifications & Experience
- 1-2 years of experience in a sales support, order processing, logistics, or administrative role.
- Strong attention to detail and ability to manage multiple tasks simultaneously.
- Experience working with HubSpot, MRPeasy, or similar CRM/ERP systems (preferred but not required).
- Excellent communication skills, both written and verbal.
- Strong problem-solving skills and the ability to work proactively to resolve issues.
- Comfortable working in a fast-paced, high-growth environment with evolving processes.
Why Join Hypervolt?
- Be part of a company leading the EV charging revolution with award-winning products.
- Gain valuable hands-on experience in sales operations and logistics within a dynamic, growing company.
- Collaborate with a talented and passionate team focused on customer experience and innovation.
- Competitive salary, benefits, and opportunities for career development.
If you are organized, detail-oriented, and eager to play a key role in sales operations and order fulfillment, we’d love to hear from you! Apply now and help power the future with Hypervolt!
Sales Support Executive employer: Hypervolt Limited
Contact Detail:
Hypervolt Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Executive
✨Tip Number 1
Familiarise yourself with Hypervolt's products and their unique selling points. Understanding what makes their EV charging solutions stand out will help you engage more effectively during interviews and demonstrate your genuine interest in the company.
✨Tip Number 2
Network with current or former employees of Hypervolt on platforms like LinkedIn. This can provide you with insider insights about the company culture and the specific challenges faced by the sales support team, which can be invaluable during your application process.
✨Tip Number 3
Brush up on your skills with HubSpot and MRPeasy, as familiarity with these tools is preferred for the role. Consider taking online courses or tutorials to enhance your proficiency, which will make you a more attractive candidate.
✨Tip Number 4
Prepare examples of how you've successfully managed multiple tasks in a fast-paced environment. Being able to share specific instances where you've demonstrated strong organisational skills and problem-solving abilities will set you apart from other candidates.
We think you need these skills to ace Sales Support Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales support, order processing, or logistics. Emphasise your attention to detail and ability to manage multiple tasks, as these are key qualities for the Sales Support Executive role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the electric vehicle industry and Hypervolt's mission. Mention specific experiences that demonstrate your organisational skills and proactive problem-solving abilities.
Highlight Relevant Skills: In your application, clearly outline any experience you have with CRM/ERP systems like HubSpot or MRPeasy. If you have strong communication skills or experience in a fast-paced environment, make sure to mention these as well.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Hypervolt Limited
✨Know Your Role
Familiarise yourself with the responsibilities of a Sales Support Executive. Understand how order processing, fulfillment, and customer interaction play a role in the company's success, especially in a fast-paced environment like Hypervolt.
✨Demonstrate Attention to Detail
Prepare examples from your past experience that showcase your attention to detail. Highlight situations where you successfully managed multiple tasks or resolved discrepancies, as this is crucial for the role.
✨Showcase Your Communication Skills
Be ready to discuss how you effectively communicate with different teams, such as sales and logistics. Provide examples of how you've collaborated with others to ensure smooth operations and customer satisfaction.
✨Familiarity with Tools
If you have experience with HubSpot, MRPeasy, or similar systems, be sure to mention it. If not, express your willingness to learn and adapt to new tools quickly, as this will be important for managing orders efficiently.
