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For Companies At a Glance
- Tasks: Engage with customers, answer queries, and guide them through the sales process.
- Company: Join Hypervolt, a leading innovator in the EV charging revolution since 2021.
- Benefits: Enjoy a competitive salary, commission, and work in a dynamic team environment.
- Why this job: Be part of a fast-growing startup making a positive impact on the planet.
- Qualifications: 2+ years in sales, strong communication skills, and a customer-focused mindset required.
- Other info: Work remotely while contributing to a cleaner, greener future.
The predicted salary is between 28800 - 48000 £ per year.
Hypervolt is at the forefront of the electric vehicle charging revolution, dedicated to providing innovative and reliable EV charging solutions. We launched in 2021 with the bold ambition to transform the EV charging space through a relentless focus on the customer experience, great software, and beautifully designed British hardware. In a short timeframe, we became Trustpilot's highest rated EV charging manufacturer in the industry. We are proud to have been named the third fastest growing company in the UK, as part of the Deloitte Fast 50, and 6th fastest growing company in EMEA, as part of the Deloitte Fast 500. Additionally, Hypervolt was voted DrivingElectric’s Home EV Charger of the Year 2023 & 2024, a testament to our focus on innovation and democratising EV ownership.
Key Responsibilities:
- Ensuring that the flow of inbound customers flows quickly and efficiently while maintaining delightful levels of service
- Answering sales queries and selling the Hypervolt Product line
- Monitoring sales enquiries through web chat, calls and emails
- Guiding customers through the sales process
- Efficiently managing your own inbound sales pipeline
- Maintaining a high call rate
- Successfully following up with both customers and installers once a lead has been passed through to completion of installation
Who we’d like:
- Experience: Minimum of 2 years of experience in a sales role, preferably in the EV charging or related industry.
- Customer Service: Strong customer service skills with the ability to handle challenging situations calmly and professionally.
- Communication: Excellent verbal and written communication skills, flawless English is a must, regardless of background. People who are as comfortable creating well-crafted emails as they are with picking up the phone and engaging with people.
- Problem Solving: Strong analytical and problem-solving abilities with attention to detail.
- Team Player: Ability to work independently and collaboratively in a remote team environment.
- Adaptability: Flexibility to adapt to changing priorities and handle multiple tasks simultaneously.
Benefits:
- Competitive Salary + commission
- Join a dynamic and close-knit team in Canary Wharf, East London
- This is a fast-paced startup environment
- Join a fast-growing company at an early stage with ambitions to be a major global contender
- Sell a product that people love, need, and want, benefiting a cleaner & greener world
- The UK market is projected to grow 30x within the next 5 years, with plans to go global soon
Retail Sales Executive employer: Hypervolt Limited
Contact Detail:
Hypervolt Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Executive
✨Tip Number 1
Familiarise yourself with the electric vehicle (EV) market and Hypervolt's products. Understanding the unique selling points of their charging solutions will help you engage customers effectively and demonstrate your passion for the industry.
✨Tip Number 2
Practice your communication skills, especially in handling sales queries. Role-playing different customer scenarios can prepare you for real interactions, showcasing your ability to maintain a high level of service under pressure.
✨Tip Number 3
Network within the EV community and attend relevant events or webinars. Building connections can provide insights into industry trends and may even lead to referrals or recommendations that could boost your application.
✨Tip Number 4
Demonstrate your problem-solving skills by preparing examples of how you've successfully navigated challenges in previous sales roles. This will show your potential employer that you're adaptable and capable of thriving in a fast-paced environment.
We think you need these skills to ace Retail Sales Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, particularly in the EV charging or related industry. Use specific examples to demonstrate your customer service skills and problem-solving abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the EV industry and your understanding of Hypervolt's mission. Mention how your skills align with their key responsibilities and values.
Showcase Communication Skills: Since excellent verbal and written communication is crucial for this role, ensure your application is free from errors. Use clear and concise language, and consider including a brief example of a successful customer interaction.
Highlight Adaptability: In your application, provide examples of how you've successfully adapted to changing priorities in previous roles. This will demonstrate your ability to thrive in a fast-paced startup environment like Hypervolt.
How to prepare for a job interview at Hypervolt Limited
✨Know Your Product Inside Out
Before the interview, make sure you understand Hypervolt's product line thoroughly. Familiarise yourself with the features, benefits, and unique selling points of their EV charging solutions. This knowledge will help you answer questions confidently and demonstrate your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you successfully handled challenging customer situations. Highlight your ability to remain calm and professional under pressure, as this is crucial for a sales role at Hypervolt.
✨Demonstrate Strong Communication Abilities
Practice articulating your thoughts clearly and concisely. Since excellent verbal and written communication skills are essential, consider preparing a few well-crafted emails or responses to common sales queries to showcase your proficiency during the interview.
✨Emphasise Adaptability and Problem-Solving Skills
Be ready to discuss how you've adapted to changing priorities in past roles and provide examples of how you've solved problems effectively. This will show that you can thrive in Hypervolt's fast-paced startup environment.
