Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and scale a dynamic inbound retail sales team for EV charging solutions.
- Company: Join Hypervolt, a fast-growing cleantech company revolutionising EV charging.
- Benefits: Enjoy hybrid working, competitive pay, and rapid career progression.
- Other info: Collaborate with talented teams and drive customer excellence in a mission-driven environment.
- Why this job: Make a real impact in the clean energy sector with innovative technology.
- Qualifications: 5+ years in sales leadership, strong analytical and coaching skills required.
The predicted salary is between 48000 - 72000 £ per year.
Hypervolt is at the forefront of the electric vehicle charging revolution and is dedicated to providing innovative and reliable EV charging solutions. We launched in 2021 with the bold ambition to transform the EV charging space through a relentless focus on the customer experience, great software, and beautifully designed British hardware.
The Head of Retail will own Hypervolt’s inbound consumer sales operation—leading a growing team responsible for converting high-volume inbound demand into revenue. With an average order value of ~£1k, success requires mastery of velocity sales motions, data-driven management, coaching excellence, and deep collaboration with marketing, product, and e-commerce teams. This is a high-impact, highly cross-functional leadership role for someone who thrives in a fast-paced, metrics-oriented environment and knows how to scale people, processes, and performance.
Key Responsibilities
- Lead & Scale the Inbound Retail Sales Team: Manage a team of inbound sales professionals focused on high-velocity consumer sales. Build team structure, hiring plans, workflows, and performance expectations as the retail business scales. Monitor daily productivity, conversion rates, and adherence to sales processes.
- Data-Driven Performance Management: Analyse team and individual performance using Twilio dashboards, HubSpot reports, and internal BI tools. Identify bottlenecks in the sales funnel, diagnose performance issues, and implement targeted improvements. Manage the team rigorously against key metrics including conversion rate, response times, pipeline health, and revenue.
- Coaching, Training & Enablement: Deliver ongoing coaching focused on closing skills, qualification, objection handling, consultative engagement, and operational excellence. Develop and implement structured sales training programs that continually upskill the team. Conduct regular call reviews, QA evaluations, and performance conversations.
- Cross-Functional Collaboration: Work closely with the performance marketing team to optimise lead quality, targeting, and campaign conversion. Partner with the web and e-commerce teams on improvements to online checkout, website flows, and product presentation. Provide customer insight and frontline feedback to Product, Marketing, and Operations teams to influence roadmap and strategy. Oversee sales management tasks including SLA adherence, lead routing, contact strategy, pipeline hygiene, scheduling, and documentation. Maintain and evolve sales processes, CRM workflows, and reporting standards in HubSpot. Ensure compliance with internal policies and regulatory requirements related to consumer sales.
- Forecasting & Revenue Management: Deliver accurate short- and long-term revenue forecasts for the retail segment. Monitor pacing vs. targets, identify risks early, and put corrective actions in place. Build scenarios and insights that support strategic planning and leadership decision-making.
About You
- 5+ years in sales leadership roles, ideally in high-velocity SMB or consumer sales environments.
- Proven experience managing inbound sales teams with £500–£2,000+ ticket size products or services.
- Highly analytical—comfortable pulling insights from dashboards, CRMs, and related tooling.
- Strong coaching mindset with a track record of upskilling teams and improving conversion through structured training.
- Excellent cross-functional collaborator with experience working alongside marketing, web, product, and operations.
- Process-driven, organised, and obsessive about high-quality customer experiences.
- Passion for clean energy, EV charging, or consumer tech a strong plus.
Why Join Hypervolt?
- Join one of the UK’s most exciting and fastest-growing cleantech companies.
- Make an impact in a mission-driven organisation transforming how people charge and power their homes.
- Work with a talented, ambitious, and supportive team focused on innovation and customer excellence.
- Hybrid working, competitive compensation, and opportunities for rapid career progression.
Director of Retail employer: Hypervolt Limited
Contact Detail:
Hypervolt Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Retail
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in the EV charging space. This will help you tailor your answers and show you're genuinely interested in Hypervolt.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Director of Retail. Highlight your sales leadership skills and how you've driven performance in previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Hypervolt team and making an impact in the EV charging revolution.
We think you need these skills to ace Director of Retail
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Director of Retail. Highlight your experience in sales leadership, especially in high-velocity environments, and showcase any relevant achievements that align with Hypervolt's mission.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about clean energy and how your skills can help transform the EV charging space. Be genuine and let your personality come through!
Showcase Your Analytical Skills: Since this role is all about data-driven performance management, make sure to mention any tools or methods you've used to analyse sales performance. We love candidates who can pull insights from data and drive improvements!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to see your application and get to know you better. Plus, it shows you're keen on joining our team at Hypervolt!
How to prepare for a job interview at Hypervolt Limited
✨Know Your Numbers
As a candidate for the Director of Retail position, you should be well-versed in key metrics related to sales performance. Brush up on your understanding of conversion rates, response times, and pipeline health. Being able to discuss these metrics confidently will show that you’re data-driven and ready to manage performance effectively.
✨Showcase Your Coaching Skills
Since this role involves leading a team, be prepared to share examples of how you've successfully coached and developed sales teams in the past. Highlight specific training programmes you've implemented and the results achieved. This will demonstrate your commitment to upskilling others and improving overall team performance.
✨Emphasise Cross-Functional Collaboration
Hypervolt values collaboration across various teams. Be ready to discuss your experience working with marketing, product, and e-commerce teams. Share specific instances where your collaboration led to improved sales processes or customer experiences, showcasing your ability to work effectively in a cross-functional environment.
✨Passion for Clean Energy
Express your enthusiasm for clean energy and electric vehicles during the interview. Research Hypervolt’s mission and be prepared to discuss how your personal values align with their goals. Showing genuine interest in the industry can set you apart as a candidate who is not just looking for a job, but is passionate about making a difference.