At a Glance
- Tasks: Manage client referrals, conduct home visits, and assess eligibility for services.
- Company: Join a charity dedicated to serving the community and making a difference.
- Benefits: Gain valuable experience in social services with opportunities for personal growth.
- Why this job: Make a real impact by helping those in need and supporting their well-being.
- Qualifications: Diploma/Degree in Social Service or related field; 1-3 years of relevant experience.
- Other info: Dynamic role with a focus on communication and advocacy skills.
The predicted salary is between 30000 - 42000 Β£ per year.
COMPANY DESCRIPTION
THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission - To Serve Mankind - to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.
RESPONSIBILITIES
- Managing potential client referral and conducting home visits to assess eligibility for intake into SCS services.
- Work with partner agencies and stakeholders, referring the clients and/or caregivers to those that can address their needs such as financial aid, healthcare, therapy etc.
- Providing information on details of services to new clients and their caregivers as well as family members.
- Engaging clients in a professional and respectful manner to understand needs and build rapport with clients and caregivers.
- Compiling and providing timely submission of reports to the management and relevant external agencies for continuity of care.
- Assist to conduct monthly financial waiver assessments and 6-monthly reviews to ensure the maintenance of well-being of clients.
- Attend to feedback and queries from clients and caregivers.
- Other ad hoc duties if applicable.
QUALIFICATIONS
- At least a Diploma/Degree in Social Service, Psychology, Counseling or any other related disciplines.
- 1 to 3 years of experience in case management, social services, or related field.
- Strong communication, organisation, problem-solving, and advocacy skills.
Case Manager/Assistant Case Manager in Penarth employer: HYPERSCAL SOLUTIONS PTE. LTD.
Contact Detail:
HYPERSCAL SOLUTIONS PTE. LTD. Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Case Manager/Assistant Case Manager in Penarth
β¨Tip Number 1
Networking is key! Reach out to professionals in the social services field, attend relevant events, and connect with people on LinkedIn. We can help you find opportunities through our website, so donβt hesitate to explore.
β¨Tip Number 2
Prepare for interviews by researching THKMC and understanding their mission. We suggest practising common interview questions related to case management and thinking about how your experience aligns with their values.
β¨Tip Number 3
Showcase your soft skills! In case management, communication and empathy are crucial. During interviews, share examples of how you've built rapport with clients or handled challenging situations effectively.
β¨Tip Number 4
Follow up after your interviews! A simple thank-you email can make a lasting impression. We recommend mentioning something specific from your conversation to show your genuine interest in the role.
We think you need these skills to ace Case Manager/Assistant Case Manager in Penarth
Some tips for your application π«‘
Tailor Your Application: Make sure to customise your CV and cover letter for the Case Manager role. Highlight your relevant experience in social services and how it aligns with THKMC's mission to serve the community.
Showcase Your Skills: Emphasise your strong communication and problem-solving skills in your application. We want to see how you can engage with clients and build rapport, so share specific examples from your past experiences.
Be Professional Yet Personal: While maintaining professionalism, let your personality shine through in your writing. We appreciate authenticity, so donβt hesitate to express your passion for helping others and your commitment to making a difference.
Apply Through Our Website: For the best chance of success, apply directly through our website. This ensures your application reaches us promptly and allows you to keep track of your application status easily.
How to prepare for a job interview at HYPERSCAL SOLUTIONS PTE. LTD.
β¨Know the Mission
Before your interview, take some time to understand THKMC's mission of 'To Serve Mankind'. Familiarise yourself with their various programmes and services. This will not only show your genuine interest but also help you align your answers with their values during the interview.
β¨Showcase Your Experience
Be ready to discuss your previous experience in case management or social services. Prepare specific examples that highlight your communication skills, problem-solving abilities, and how you've successfully engaged with clients in the past. This will demonstrate your capability to handle the responsibilities of the role.
β¨Ask Insightful Questions
Prepare thoughtful questions to ask the interviewer about the organisation and its services. This could include inquiries about their approach to client engagement or how they measure the success of their programmes. It shows that you're proactive and genuinely interested in contributing to their mission.
β¨Practice Active Listening
During the interview, make sure to listen carefully to the interviewer's questions and comments. Responding thoughtfully will help you build rapport and demonstrate your strong communication skills, which are crucial for a Case Manager role.