Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide technical support, troubleshoot issues, and maintain system performance.
- Company: Join Beyondsoft, a leading tech company focused on innovation and social progress.
- Benefits: Competitive salary, diverse workplace, and opportunities for professional growth.
- Why this job: Be part of a team that uses technology to drive real-world impact.
- Qualifications: Bachelor's degree in IT or related field and 3 years of relevant experience.
- Other info: Inclusive environment where everyone can thrive and reach their full potential.
The predicted salary is between 30000 - 42000 £ per year.
COMPANY DESCRIPTION
Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of "Using technology to promote social progress, economic development and become a global customer preferred partner" and our concept of "Beyond your expectations", Beyondsoft is committed to provide our customers in countries along the "Belt and Road" with comprehensive solutions and products and creating commercial value for customers to realizing continuous businesses development.
RESPONSIBILITIES
- Incident Management & Troubleshooting
- Provide onsite technical support for all hardware, system, and application issues under maintenance scope.
- Assist in incident verification, isolation, and resolution or provision of approved workarounds.
- Troubleshoot and resolve Level 1 and Level 2 technical issues.
- Escalate complex or unresolved incidents to Maintenance Team Leader and inform Maintenance Manager accordingly.
- Respond promptly to service disruptions, system alarms, or performance anomalies.
- Preventive & Corrective Maintenance
- Perform daily system health checks and review logs to identify early signs of issues.
- Execute preventive maintenance activities and carry out corrective actions when required.
- Perform and verify scheduled backups: daily incremental, hot backups, and weekly full backups.
- Execute system recovery procedures during service restoration.
- System Administration
- Add, remove, or update user account information in coordination with system owners.
- Reset passwords and manage access controls securely.
- Monitor system performance and tune systems or databases based on advisory or logs.
- Patch Management & Upgrades
- Test and deploy OS patches, firmware upgrades, and software updates.
- Perform staging and implementation of hardware upgrades and COTS software patches.
- Ensure all changes adhere to change control and system hardening policies.
- Hardware & Infrastructure Maintenance
- Support, troubleshoot, and maintain hardware devices including:
- Servers (e.g., Dell PowerEdge R750)
- Firewalls (e.g., FortiGate 1101E)
- Storage Devices (e.g., Dell EMC XT380/XT480)
- Switches (e.g., Cisco C9300)
- UPS & Power Management (e.g., APC Smart UPS, Rack PDU)
- KVM consoles, HSMs, NTP servers, and mobile computing devices.
- Manage and monitor platforms and applications such as:
- ArcGIS Server, IBM ACE + MQ, Kafka, MongoDB, MS SQL, WebSphere, Elastic Stack, Rocket.Chat, etc.
- Symantec, Carbon Black EDR, CipherTrust, Fortify WebInspect, Keycloak.
- Grafana, Prometheus, GitLab Enterprise, Ansible, OpenShift, Red Hat Satellite.
- Maintain and update all relevant documentation, including SOPs, maintenance records, system diagrams, and logs.
- Generate reports on system performance, incident handling, and preventive maintenance activities.
- Provide technical advice on infrastructure improvement, system performance tuning, and reliability enhancements.
- Propose and implement automation where applicable to streamline system monitoring and recovery processes.
QUALIFICATIONS
- Bachelor's degree in information technology, Computer Science, or a related field.
- Minimum 3 years of experience in IT system administration or infrastructure maintenance roles.
- Strong knowledge of Linux (RHEL) and Windows Server (2019) environments.
- Experience with backup systems (e.g., Dell EMC Data Domain, Avamar), firewalls, and enterprise-grade hardware.
- Familiar with container platforms (e.g., OpenShift), middleware (IBM ACE, WebSphere), databases (SQL, MongoDB), and cloud or hybrid integration platforms.
- Working knowledge of DevOps tools (Ansible, GitLab, SonarQube).
- Familiarity with security technologies (Keycloak, CipherTrust, FortiGate, WebInspect).
- Knowledge of ITIL processes for incident, change, and problem management.
Beyondsoft International (Singapore) Pte. Ltd is committed to being an equal opportunity employer and provides equal employment opportunities to all employees and applicants. We strive to cultivate a workplace that celebrates diversity and inclusion, where individuals of all backgrounds—regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, or any other distinguishing trait—can succeed and thrive. We prohibit discrimination and harassment of any type with regard to race, color, religion, age, national origin, disability status, genetics, sexual orientation, gender identity, or expression. This policy applies to all terms and conditions of employment, including recruiting, hiring, and the entire employee lifecycle. We are focused on creating an environment where everyone can reach their full potential.
Employment offers from Beyondsoft International (Singapore) Pte. Ltd. are contingent upon the successful completion of any required pre-employment processes, in line with applicable laws and regulations. Beyondsoft International (Singapore) Pte. Ltd. does not ask for any recruitment fees, nor does it request any unauthorized payments from candidates as part of the hiring process.
System Engineer - AK in London employer: HYPERSCAL SOLUTIONS PTE. LTD.
Contact Detail:
HYPERSCAL SOLUTIONS PTE. LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land System Engineer - AK in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Beyondsoft and understanding their values and projects. Tailor your responses to show how your skills align with their mission of using technology for social progress.
✨Tip Number 3
Practice common technical interview questions related to system engineering. Brush up on your troubleshooting skills and be ready to demonstrate your knowledge of tools like Grafana and Ansible.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people at Beyondsoft. Plus, it shows you’re genuinely interested in joining the team.
We think you need these skills to ace System Engineer - AK in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the System Engineer role. Highlight relevant experience and skills that match the job description, especially in incident management and system administration.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for Beyondsoft. Share your passion for technology and how your background aligns with our vision of promoting social progress through tech.
Showcase Your Technical Skills: Don’t forget to list your technical skills clearly! Mention your experience with Linux, Windows Server, and any relevant tools like Ansible or GitLab. We want to see what you can bring to the table!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at HYPERSCAL SOLUTIONS PTE. LTD.
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Linux and Windows Server environments, as well as the specific hardware and software mentioned in the job description. Being able to discuss your experience with tools like Ansible, GitLab, and various databases will show that you're not just familiar but truly capable.
✨Prepare for Incident Management Scenarios
Since incident management is a key responsibility, think of examples from your past where you've successfully resolved technical issues. Be ready to explain your troubleshooting process and how you escalated complex problems when necessary. This will demonstrate your practical experience and problem-solving skills.
✨Showcase Your Continuous Improvement Mindset
Beyondsoft values continuous improvement, so come prepared with ideas on how you could enhance system performance or streamline processes. Discuss any automation you've implemented in previous roles, as this aligns perfectly with their focus on efficiency and innovation.
✨Emphasise Team Collaboration
Highlight your ability to work within a team, especially in high-pressure situations. Share experiences where you collaborated with others to achieve a common goal, particularly in ITIL processes or during system upgrades. This will resonate well with Beyondsoft's commitment to teamwork and diversity.
