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For Companies At a Glance
- Tasks: Support admissions operations, coordinate events, and assist applicants with their journey.
- Company: Join Singapore Management University, a vibrant community with a family-like atmosphere.
- Benefits: Enjoy competitive pay, professional development, and a supportive work-life balance.
- Why this job: Make a difference in students' lives while working in a dynamic and rewarding environment.
- Qualifications: University degree, 2 years of experience, and strong communication skills required.
- Other info: Flexible opportunities for growth and the chance to engage with diverse communities.
The predicted salary is between 36000 - 60000 £ per year.
COMPANY DESCRIPTION
Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university. Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.
RESPONSIBILITIES
- This position is for Office of Admissions and Financial Assistance (OAFA).
- Support Admissions Operations and Processes During Peak Season:
- Provide administrative support for application processing and data verification.
- Assist in coordinating selection-related activities and scheduling.
- Support communications with applicants regarding application status and related matters.
- Monitor and follow up on outstanding submissions and required documentation.
- Assist in managing applicant requests and administrative updates in internal systems.
- Maintain accurate and timely records within relevant platforms.
- Respond to applicant queries promptly and professionally.
- Provide operational support for admissions-related events for offerees.
- Support Admissions Operations for MOE-Funded H3 Programmes and Other Special Programmes:
- Coordinate with educational institutions on student nominations.
- Support students in completing and submitting applications.
- Compile applications for review.
- Manage student enrolment and matriculation processes.
- Administer International Outreach events:
- Coordinate with partners and educational institutions on programme planning and delivery.
- Support the marketing and outreach of events to targeted high schools.
- Recruit and manage student or alumni participants for events.
- Liaise with school staff, counsellors, international participants, and their guardians.
- Oversee event logistics and operations, including venue sourcing, catering arrangements, and on-site event execution.
- Travelling may be required to support the overseas events.
- Support Admissions Outreach and Signature Events:
- Provide event planning and logistical support for major undergraduate admissions activities.
- Other duties as assigned.
QUALIFICATIONS
- A university degree in any qualification.
- At least 2 years of relevant work experience.
- Good communication skills and enjoy talking to people.
- Meticulous, with strong administrative skills and the ability to multi-task across different projects.
- Highly proficient with Office tools such as Microsoft Excel and Microsoft Word.
- Highly proficient with technology tools such as Zoom, and willing to learn new systems.
- Strong customer service mindset with the ability to respond to different types of personalities across different age groups.
- Ability to work on some weekends when needed.
OTHER INFORMATION
Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.
Senior Executive (7-month contract), OAFA in London employer: HYPERSCAL SOLUTIONS PTE. LTD.
Contact Detail:
HYPERSCAL SOLUTIONS PTE. LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Executive (7-month contract), OAFA in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Singapore Management University on LinkedIn. A friendly chat can give us insider info about the culture and what they really value in candidates.
✨Tip Number 2
Prepare for the interview by researching common questions for admissions roles. We should also think about our own experiences that showcase our skills in communication and organisation, as these are key for the Senior Executive position.
✨Tip Number 3
Show off our tech skills! Since the role requires proficiency with tools like Microsoft Excel and Zoom, we should be ready to discuss how we've used these in past jobs. Maybe even prepare a quick demo if it comes up!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, it shows we’re serious about joining the SMU family.
We think you need these skills to ace Senior Executive (7-month contract), OAFA in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills and experiences align with the role at SMU. We want to see how you fit into our family-like atmosphere and contribute to our community.
Show Off Your Communication Skills: Since this role involves a lot of interaction with applicants and educational institutions, let your communication skills shine through in your application. Use clear and professional language, and don’t forget to showcase your customer service mindset!
Be Meticulous: Attention to detail is key for this position. Make sure your application is free from typos and errors. We appreciate candidates who can manage multiple tasks while keeping everything organised and accurate.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure your application gets to the right people and shows that you’re serious about joining our team at SMU.
How to prepare for a job interview at HYPERSCAL SOLUTIONS PTE. LTD.
✨Know the Company Culture
Before your interview, take some time to understand the unique culture at Singapore Management University. They value a blend of professionalism and informality, so think about how you can demonstrate your fit within this environment. Be ready to share examples of how you've thrived in similar settings.
✨Showcase Your Administrative Skills
Given the role's focus on admissions operations, be prepared to discuss your administrative experience in detail. Highlight specific tools you've used, like Microsoft Excel and Word, and any relevant systems you've managed. This will show that you're not just capable but also confident in handling the responsibilities.
✨Demonstrate Your Communication Skills
Since the position involves a lot of interaction with applicants and educational institutions, practice articulating your thoughts clearly and professionally. Think of scenarios where you've successfully communicated complex information or resolved queries, as this will showcase your strong customer service mindset.
✨Prepare for Event Coordination Questions
With responsibilities including event planning and logistics, expect questions about your experience in coordinating events. Prepare to discuss specific events you've managed, the challenges you faced, and how you overcame them. This will illustrate your ability to multitask and handle pressure effectively.
