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- Tasks: Be the go-to tech expert for customers, solving issues and ensuring their success.
- Company: Join a leading cybersecurity solutions provider with a focus on innovation.
- Benefits: Enjoy a competitive salary, equity options, and remote work flexibility.
- Why this job: Make a real difference in customer satisfaction while working in a booming industry.
- Qualifications: 2+ years in Technical Account Management and strong communication skills.
- Other info: Great opportunity for career growth in a dynamic and supportive environment.
The predicted salary is between 90000 - 100000 £ per year.
A cybersecurity solutions provider is looking for a remote Technical Account Manager to join their team. The successful candidate will act as the primary technical liaison post-sales, ensuring customer satisfaction through high-quality support.
Responsibilities include:
- Elevating complex technical issues
- Driving customer success
- Presenting technical trainings
Candidates should have 2+ years in Technical Account Management and excellent communication skills. This role offers a salary of £90,000 - £100,000 including equity.
Remote UK Technical Account Manager — Cybersecurity employer: Hyperproof
Contact Detail:
Hyperproof Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote UK Technical Account Manager — Cybersecurity
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the cybersecurity field. They can give you insider info about the company culture and maybe even put in a good word for you.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Be ready to discuss how you've tackled complex issues in the past and how you can drive customer success in this role.
✨Tip Number 3
Showcase your communication skills during the interview. Practice explaining technical concepts in simple terms, as you'll need to do this with clients who may not have a tech background.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Remote UK Technical Account Manager — Cybersecurity
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Technical Account Management and cybersecurity. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about cybersecurity and how you can drive customer success. We love seeing personality, so let your enthusiasm come through!
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear, concise language and structure your documents well. We appreciate a good flow and readability!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Hyperproof
✨Know Your Cybersecurity Stuff
Make sure you brush up on the latest trends and technologies in cybersecurity. Be ready to discuss how you've tackled technical challenges in the past, as this role is all about being the go-to person for complex issues.
✨Show Off Your Communication Skills
Since you'll be liaising with customers, practice explaining technical concepts in simple terms. Think of examples where you've successfully communicated with clients or team members to resolve issues or provide training.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations. Prepare to discuss how you'd handle a dissatisfied customer or a technical issue that escalates. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Research the Company
Familiarise yourself with the company's products and services. Understand their customer base and any recent news or developments. This will not only help you answer questions but also show your genuine interest in the role.
