Senior Developer (ServiceNow)

Senior Developer (ServiceNow)

Full-Time 63000 - 77000 £ / year (est.) Hybrid
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At a Glance

  • Tasks: Design and develop innovative ServiceNow solutions with a collaborative team.
  • Company: Award-winning broadband provider focused on customer satisfaction and employee wellbeing.
  • Benefits: 25 days holiday, private medical insurance, and global remote working options.
  • Other info: Great career growth opportunities in a supportive work environment.
  • Why this job: Join a dynamic team and make a real impact in the tech industry.
  • Qualifications: Experience in ServiceNow development and strong software development skills.

The predicted salary is between 63000 - 77000 £ per year.

  • Senior Developer (Service Now)
  • Office location with Hybrid working: Hammersmith

About the role and the Team

We are seeking a talented and experienced Service Now Senior Developer to join our team and play a key role in designing, building, and operating our high-quality Service Now implementation.

This role requires a strong background in Service Now development, including the CSM and FSM modules.

Experience with building event driven integrations with Service Now is desirable.

As a Service Now Senior Developer, you will work collaboratively with a cross-functional team to deliver innovative solutions, contributing to both the technical direction and hands‑on development of our Service Now ecosystem.

What will you be doing?

  • Service

Now Development: Design, develop, and maintain Service Now so that it meets the business needs but also maintains good technical practices

  • Feature Delivery: Collaborate with stakeholders and product teams to refine user stories into technical implementations
  • Technical

Excellence: Write clean, maintainable, and testable code while adhering to coding standards and best practices.

  • Prefer using Service Now workflows rather than code changes
  • Collaboration: Work closely with other engineers and stakeholders to ensure seamless delivery of end‑to‑end solutions
  • Continuous Improvement: Contribute to the adoption of new tools, technologies, and practices to improve the development process

What we are looking for?

  • Proven experience in software development
  • Strong hands‑on background in configuring and developing within Service Now
  • Practical experience setting up CI/CD pipelines in Service Now
  • Solid understanding of Service Now workflows
  • Experience working with Hibernate and Spring - DESIRABLE
  • Familiarity with containerised and cloud deployments (AWS, Google Cloud, Azure) - DESIRABLE

Why work for us?

We're in our customer's corner and our vision is to be the UK's most loved and desired broadband provider, that shows the way broadband is done!

Awarded Broadband Provider of the Year 2023 Uswitch Telecoms Awards, as voted for by 20,000 customers, plus Fair Terms Gold Award 2023.

We're also very proud to have been awarded Great Place to Work Certification (2022‑23) and UK's Best Workplaces for Wellbeing (2022).

Going beyond the expected

Whatever we're doing – whether we're liaising with property professionals, delivering our network, or installing in a customer's home, going beyond the expected is the benchmark for everything we do.

How we work is shaped by our three culture principles

  • We work smarter, together
  • We stay focused
  • We strive for excellence
  • Some of our key Benefits
  • Global Remote working for up to 2 week per year for those who are able to work remotely
  • 25 days' paid holiday increasing each year, to a max of 35
  • Extra days off for your birthday, moving home, wedding/civil partnership and to volunteer
  • Private medical Insurance provided by AXA health
  • Life assurance giving you cover of 4 times your base salary
  • Partnership with the Kings Trust
  • Our pension scheme matches your contributions up to 4%
  • Retail offers — discounts from hundreds of recognisable brands
  • Free Hyperoptic broadband if you live in a Hyperoptic area
  • Enhanced pay for new parents
  • Equal opportunities

We're committed to providing equal opportunities to all applicants and employees.

In fact, this is at the heart of our culture and values.

We welcome applications from candidates from all walks of life.

What happens next?

  • You apply
  • We carefully review your application
  • We'll get back to you — even if it's a no (for now)
  • #J-18808-Ljbffr

Senior Developer (ServiceNow) employer: Hyperoptic

As an Enterprise Architect at our Hammersmith location, you'll join a dynamic team that champions innovation and collaboration, driving the architecture of our cutting-edge OSS domain. We pride ourselves on a supportive work culture that prioritises employee wellbeing, offering extensive benefits such as flexible working arrangements, generous holiday allowances, and opportunities for professional growth. With recognition as a Great Place to Work and a commitment to diversity and inclusion, we provide a fulfilling environment where your contributions truly matter.

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Contact Details:

Hyperoptic Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Developer (ServiceNow)

✨Join Local Tech Meetups

Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Hyperoptic or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!

✨Contribute to Open Source Projects

Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Hyperoptic.

✨Tap into Online Developer Communities

Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Hyperoptic.

✨Explore Job Boards Specifically for Tech Roles

Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Hyperoptic that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!

We think you need these skills to ace Senior Developer (ServiceNow)

ServiceNow Development
CSM Module
FSM Module
Event Driven Integrations
CI/CD Pipelines
ServiceNow Workflows
Clean Code Practices

Some tips for your application 🫡

Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.

Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Hyperoptic.

Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Hyperoptic and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!

Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!

How to prepare for a job interview at Hyperoptic

✨Brush Up on Your Coding Skills

For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.

✨Know Your Tools and Frameworks

Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Hyperoptic uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.

✨Showcase Your Projects

Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.

✨Prepare for Behavioural Questions

While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.