Residential Sales Advisor
Residential Sales Advisor

Residential Sales Advisor

Leeds Full-Time 28000 - 39200 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Drive sales and raise awareness of Hyperoptic services in residential buildings.
  • Company: Join Hyperoptic, the UK's most loved broadband provider!
  • Benefits: Enjoy 25 days holiday, private medical insurance, and discounts from top brands.
  • Why this job: Be the face of a brand that’s changing the broadband game!
  • Qualifications: Sales experience and a passion for helping customers.
  • Other info: Flexible working options and great career progression await you!

The predicted salary is between 28000 - 39200 £ per year.

Join to apply for the Residential Sales Advisor role at Hyperoptic.

This range is provided by Hyperoptic. Your actual pay will be based on your skills and experience—talk with your recruiter to learn more.

Base pay range

Locations: London, Manchester, Leeds, Bradford, Glasgow, Edinburgh or Cardiff

Salary: £28,000 base plus On Target Commission c£28,000+ currently achieved within the teams

* Due to the nature of field sales the hours are Monday to Friday 11.30am-8pm

About the role

As a Residential Sales Advisor, you will be responsible for driving sales and raising awareness in Hyperoptic service-connected buildings and will be the face and voice of our brand to potential customers. You will conduct face-to-face selling of Hyperoptic service, taking all necessary steps to maximise the opportunity of the sales visit, delivering promotional materials, building rapport with residents, representing the company at events at residents\’ meetings, educating customers about our products and collecting customers\’ feedback.

Your KPIs within this role will be to knock on 100 doors per day and convert 3 sales. As you are promoted up through the bandings based on your sales, you will also then have the opportunity to start to reach out to website leads and flexibility of 1 day home working dependant on company requirements.

What will you be doing?

  • Meet or exceed sales targets and increase sales conversion rate
  • Make sure a schedule of visits are completed on daily basis
  • Maximise potential of every interaction with potential customer
  • Act as brand ambassador of the company
  • Demonstrate company values in every interaction with customers
  • Present benefits of our service in a clear and understandable way
  • Promote Hyperoptic product and service advantages
  • Collect customers\’ feedback about our brand, product, pricing, competitors influence, promotions

What we are looking for:

  • Demonstrated good academic record
  • Experience working in a sales role
  • Experience of explaining a service or product to customers to deliver a sale, tailoring your approach to match the prospects needs
  • Experience with complaint/feedback handling
  • Highly motivated, energetic sales person who loves selling and who is up for a challenge
  • Ambitious and comfortable with targets

Why work for us?

We\’re in our customer\’s corner and our vision is to be the UK\’s most loved and desired broadband provider, that shows the way broadband is done!

Awarded Broadband Provider of the Year 2023 Uswitch Telecoms Awards, as voted for by 20,000 customers, plus Fair Terms Gold Award 2023. We\’re also very proud to have been awarded Great Place to Work Certification (2022-23) and UK\’s Best Workplaces for Wellbeing (2022)

Some of our key Benefits

  • 25 days\’ paid holiday increasing each year, to a max of 35
  • Extra days off for your birthday, moving home, wedding/civil partnership and to volunteer
  • Private medical Insurance provided by AXA health
  • Life assurance giving you cover of 4 times your base salary
  • Partnership with the Kings Trust
  • Our pension scheme matches your contributions up to 4%
  • Retail offers — discounts from hundreds of recognisable brands
  • Free Hyperoptic broadband if you live in a Hyperoptic area
  • Enhanced pay for new parents

We\’re committed to providing equal opportunities to all applicants and employees. In fact, this is at the heart of our culture and values. We welcome applications from candidates from all walks of life.

What happens next?

  • You apply
  • We carefully review your application
  • We\’ll get back to you — even if it\’s a no (for now)

For more information on the Hiring Manager or team for this role, please reach out to Emma Mantle who can support with additional questions.

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Residential Sales Advisor employer: Hyperoptic

Hyperoptic is an exceptional employer, recognised for its commitment to employee wellbeing and growth, as evidenced by awards such as Great Place to Work Certification and UK’s Best Workplaces for Wellbeing. With a vibrant work culture that values diversity and inclusivity, employees enjoy generous benefits including 25 days of paid holiday, private medical insurance, and enhanced parental pay, all while working in dynamic cities like London, Manchester, and Leeds. Join us as a Residential Sales Advisor and be part of a team that is dedicated to transforming the broadband experience for customers across the UK.
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Contact Detail:

Hyperoptic Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Residential Sales Advisor

✨Tip Number 1

Get to know the company inside out! Research Hyperoptic's services, values, and recent achievements. This will help you connect with potential customers and show that you're genuinely interested in what they offer.

✨Tip Number 2

Practice your pitch! Role-play with a friend or in front of a mirror. The more comfortable you are explaining Hyperoptic's benefits, the better you'll be at converting those door knocks into sales.

✨Tip Number 3

Network like a pro! Attend local events or community gatherings where you can meet potential customers. Building rapport face-to-face is key in this role, so get out there and make connections!

✨Tip Number 4

Don't forget to follow up! After meeting potential customers, send them a quick message thanking them for their time and reminding them of the benefits of Hyperoptic. A little persistence can go a long way in sales!

We think you need these skills to ace Residential Sales Advisor

Sales Skills
Customer Engagement
Communication Skills
Rapport Building
Target Achievement
Feedback Handling
Product Knowledge
Presentation Skills
Motivation
Adaptability
Field Sales Experience
Problem-Solving Skills
Time Management

Some tips for your application 🫡

Show Your Sales Skills: When you're writing your application, make sure to highlight any sales experience you have. We want to see how you've successfully explained products or services to customers and closed deals. Use specific examples to show us what you're capable of!

Tailor Your Approach: Just like in sales, your application should be tailored to the role. Make sure to mention why you're excited about being a Residential Sales Advisor at Hyperoptic. We love seeing genuine enthusiasm and how you align with our values!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the role. Remember, we want to understand your strengths quickly!

Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re serious about joining the Hyperoptic team!

How to prepare for a job interview at Hyperoptic

✨Know Your Product Inside Out

Before your interview, make sure you understand Hyperoptic's services and how they stand out from the competition. Be ready to explain the benefits clearly and how they can meet customer needs. This will show your potential employer that you're not just interested in the role, but also passionate about the product.

✨Practice Your Sales Pitch

Since you'll be conducting face-to-face sales, practice your pitch! Role-play with a friend or family member to refine your approach. Focus on tailoring your message to different types of customers, as this will demonstrate your adaptability and understanding of their needs during the interview.

✨Show Off Your People Skills

As a Residential Sales Advisor, building rapport is key. Prepare examples of how you've successfully connected with customers in the past. Highlight your experience in handling feedback and complaints, as this will showcase your ability to maintain a positive brand image even in challenging situations.

✨Be Target-Driven and Motivated

Hyperoptic is looking for someone who thrives on targets. During your interview, share specific instances where you've met or exceeded sales goals. This will illustrate your ambition and drive, making you a more attractive candidate for the role.

Residential Sales Advisor
Hyperoptic

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