At a Glance
- Tasks: Drive sales and raise awareness of Hyperoptic services in residential areas.
- Company: Join Hyperoptic, the UK's most loved broadband provider!
- Benefits: Enjoy 25 days holiday, private medical insurance, and discounts from top brands.
- Other info: Great career growth opportunities and a supportive work culture.
- Why this job: Be the face of a brand that’s changing the broadband game!
- Qualifications: Sales experience and a passion for helping customers.
The predicted salary is between 28000 - 56000 £ per year.
Hyperoptic has announced a strategic plan to extend its full fibre broadband services to at least an additional one million UK homes by leveraging the Openreach network.
Locations: Multiple roles! Looking for people who live in Glasgow, Edinburgh or Dundee
Salary: £28,000 base plus On Target Commission c£28.000 and travel allowances
Due to the nature of field sales the hours are Monday to Friday 10.30am-7pm
About the role
As a Residential Sales Advisor, you will be responsible for driving sales and raising awareness in Hyperoptic service-connected buildings and will be the face and voice of our brand to potential customers. You will conduct face-to-face selling of Hyperoptic service, taking all necessary steps to maximise the opportunity of the sales visit, delivering promotional materials, building rapport with residents, representing the company at events at residents' meetings, educating customers about our products and collecting customers' feedback.
What will you be doing?
- As a new joiner your KPIs within this role will be to knock on 100 doors per day and convert c40 sales per month
- Meet or exceed sales targets and increase sales conversion rate
- Make sure a schedule of visits are completed on daily basis
- Maximise potential of every interaction with potential customer
- Act as brand ambassador of the company
- Demonstrate company values in every interaction with customers
- Present benefits of our service in a clear and understandable way
- Promote Hyperoptic product and service advantages
- Collect customers' feedback about our brand, product, pricing, competitors influence, promotions.
What we are looking for:
- Demonstrated good academic record
- Experience working in a sales role
- Experience of explaining a service or product to customers to deliver a sale, tailoring your approach to match the prospects needs
- Experience with complaint/feedback handling
- Highly motivated, energetic sales person who loves selling and who is up for a challenge
- Ambitious and comfortable with targets
Why work for us?
We're in our customer's corner and our vision is to be the UK's most loved and desired broadband provider, that shows the way broadband is done!
Awarded Broadband Provider of the Year 2023 Uswitch Telecoms Awards, as voted for by 20,000 customers, plus Fair Terms Gold Award 2023. We're also very proud to have been awarded Great Place to Work Certification (2022-23) and UK's Best Workplaces for Wellbeing (2022)
Some of our key Benefits
- 25 days' paid holiday increasing each year, to a max of 35
- Extra days off for your birthday, moving home, wedding/civil partnership and to volunteer
- Private medical Insurance provided by AXA health
- Life assurance giving you cover of 4 times your base salary
- Partnership with the Kings Trust
- Our pension scheme matches your contributions up to 4%
- Retail offers — discounts from hundreds of recognisable brands
- Free Hyperoptic broadband if you live in a Hyperoptic area
- Enhanced pay for new parents
We're committed to providing equal opportunities to all applicants and employees. In fact, this is at the heart of our culture and values. We welcome applications from candidates from all walks of life.
What happens next?
- You apply
- We carefully review your application
- We'll get back to you — even if it's a no (for now)
For more information on the Hiring Manager or team for this role, please reach out to Emma Mantlewho can support with additional questions.
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Residential Sales Advisor employer: Hyperoptic
Hyperoptic is an exceptional employer that prioritises employee growth and well-being, offering a competitive salary and a generous benefits package including 25 days of paid holiday, private medical insurance, and enhanced parental pay. Our hybrid working model in Hammersmith fosters a collaborative and inclusive work culture, where you will have the opportunity to lead critical commercial strategies and make a significant impact on our ambitious growth plans while enjoying the flexibility of global remote working for up to two weeks a year.
StudySmarter Expert Advice🤫
We think this is how you could land Residential Sales Advisor
✨Tip Number 1
Get to know the company inside out! Research Hyperoptic's values, services, and recent achievements. This will help you connect with potential customers and show that you're genuinely interested in what they offer.
✨Tip Number 2
Practice your pitch! Role-play with a friend or family member to refine how you present Hyperoptic's services. The more comfortable you are, the better you'll engage with customers during those face-to-face interactions.
✨Tip Number 3
Network like a pro! Attend local events or community gatherings where you can meet potential customers. Building rapport in person can lead to more sales opportunities down the line.
✨Tip Number 4
Don't forget to follow up! After meeting potential customers, send them a quick message thanking them for their time and reminding them of the benefits of Hyperoptic. A little persistence can go a long way in closing those sales!
We think you need these skills to ace Residential Sales Advisor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Residential Sales Advisor role. Highlight any sales experience and how you've met targets in the past. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about sales and how you can be the face of Hyperoptic. Be genuine and let your personality come through — we love that!
Showcase Your Achievements:When filling out your application, don’t just list your duties from previous jobs. Instead, focus on what you achieved! Did you exceed sales targets? Did you receive positive feedback from customers? We want to hear all about it!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our amazing team at Hyperoptic!
How to prepare for a job interview at Hyperoptic
✨Know Your Product Inside Out
Before your interview, make sure you understand Hyperoptic's services and what sets them apart from competitors. Be ready to discuss how you would explain these benefits to potential customers in a clear and engaging way.
✨Show Off Your Sales Skills
Prepare examples from your past experiences where you've successfully met or exceeded sales targets. Highlight specific strategies you used to convert leads into sales, as this will demonstrate your ability to thrive in a target-driven environment.
✨Practice Your Pitch
Since you'll be conducting face-to-face selling, practice your sales pitch with friends or family. Focus on building rapport and tailoring your approach to different types of customers, as this is crucial for the Residential Sales Advisor role.
✨Be Ready for Feedback Questions
Expect questions about how you handle customer feedback and complaints. Prepare to share examples of how you've turned negative experiences into positive outcomes, showcasing your problem-solving skills and commitment to customer satisfaction.
