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- Tasks: Drive sales and raise awareness of Hyperoptic services in residential areas.
- Company: Join Hyperoptic, the UK's most loved broadband provider!
- Benefits: Enjoy 25 days holiday, private medical insurance, and discounts from top brands.
- Why this job: Be the face of a brand that’s changing the broadband game!
- Qualifications: Sales experience and a passion for helping customers.
- Other info: Great career growth opportunities and a supportive work culture.
The predicted salary is between 28000 - 56000 £ per year.
Job title and location
Job title: Residential Sales Advisors (B2C)
Locations: Glasgow or Edinburgh
Salary: £28,000 base plus On Target Commission c£28,000+
Due to the nature of field sales the hours are Monday to Friday 10.30am-7pm
Hyperoptic has announced a strategic plan to extend its full fibre broadband services to at least an additional one million UK homes by leveraging the Openreach network.
About The Role
As a Residential Sales Advisor, you will be responsible for driving sales and raising awareness in Hyperoptic service-connected buildings and will be the face and voice of our brand to potential customers. You will conduct face-to-face selling of Hyperoptic service, take all necessary steps to maximise the opportunity of the sales visit, deliver promotional materials, build rapport with residents, represent the company at events at residents\\\’ meetings, educate customers about our products and collect customers\\\’ feedback.
Your KPIs within this role include knocking on 100 doors per day and converting 3 sales. As you are promoted up through the bandings based on your sales performance, you will have the opportunity to start reaching out to website leads and may have the flexibility of 1 day home working depending on company requirements.
What will you be doing?
- Meet or exceed sales targets and increase sales conversion rate
- Ensure a schedule of visits is completed on a daily basis
- Maximise potential of every interaction with a potential customer
- Act as brand ambassador of the company
- Demonstrate company values in every interaction with customers
- Present benefits of our service in a clear and understandable way
- Promote Hyperoptic product and service advantages
- Collect customers\\\’ feedback about our brand, product, pricing and promotions
What We Are Looking For
- Car driver with own vehicle
- Demonstrated good academic record
- Experience working in a sales role
- Experience of explaining a service or product to customers to deliver a sale, tailoring your approach to match the prospect\\\’s needs
- Experience with complaint/feedback handling
- Highly motivated, energetic sales person who loves selling and who is up for a challenge
- Ambitious and comfortable with targets
Why work for us?
We\\\’re in our customers\\\’ corner and our vision is to be the UK\\\’s most loved and desired broadband provider, showing the way broadband is done.
Awards: Broadband Provider of the Year 2023 Uswitch Telecoms Awards (as voted by 20,000 customers), Fair Terms Gold Award 2023. We are also Proud to have Great Place to Work Certification (2022-23) and UK\\\’s Best Workplaces for Wellbeing (2022).
Key Benefits
- Competitive salary
- 25 days\\\’ paid holiday increasing each year, up to 35
- Extra days off for your birthday, moving home, wedding/civil partnership and volunteering
- Private medical insurance provided by AXA Health
- Life assurance giving you cover of 4 times your base salary
- Partnership with the Kings Trust
- pension scheme matches contributions up to 4%
- Retail offers — discounts from hundreds of brands
- Free Hyperoptic broadband if you live in a Hyperoptic area
- Enhanced pay for new parents
We\\\’re committed to providing equal opportunities to all applicants and employees. We welcome applications from candidates from all walks of life.
What happens next?
- You apply
- We carefully review your application
- We\\\’ll get back to you — even if it\\\’s a no (for now)
For more information on the Hiring Manager or team for this role, please reach out to Emma Mantle who can support with additional questions.
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Residential Sales Advisor employer: Hyperoptic
Contact Detail:
Hyperoptic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Residential Sales Advisor
✨Tip Number 1
Get to know the company inside out! Research Hyperoptic's values, services, and recent achievements. This will help you connect with potential customers and show that you're genuinely interested in what they offer.
✨Tip Number 2
Practice your pitch! Role-play with a friend or family member to refine how you present Hyperoptic's services. The more comfortable you are, the better you'll engage with customers during those face-to-face interactions.
✨Tip Number 3
Network like a pro! Attend local events or community gatherings where you can meet potential customers. Building rapport in person can lead to more sales opportunities down the line.
✨Tip Number 4
Don't forget to follow up! After meeting potential customers, send them a quick message thanking them for their time and reminding them of the benefits of Hyperoptic. A little persistence can go a long way in closing those sales!
We think you need these skills to ace Residential Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Residential Sales Advisor role. Highlight any sales experience and how you've met targets in the past. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about sales and how you can be the face of Hyperoptic. Be genuine and let your personality come through — we love that!
Showcase Your Achievements: When filling out your application, don’t just list your duties from previous jobs. Instead, focus on what you achieved! Did you exceed sales targets? Did you receive positive feedback from customers? We want to hear all about it!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our amazing team at Hyperoptic!
How to prepare for a job interview at Hyperoptic
✨Know Your Product Inside Out
Before your interview, make sure you understand Hyperoptic's services and what sets them apart from competitors. Be ready to discuss how you would explain these benefits to potential customers in a clear and engaging way.
✨Show Off Your Sales Skills
Prepare examples from your past experiences where you've successfully met or exceeded sales targets. Highlight specific strategies you used to convert leads into sales, as this will demonstrate your ability to thrive in a target-driven environment.
✨Practice Your Pitch
Since you'll be conducting face-to-face selling, practice your sales pitch with friends or family. Focus on building rapport and tailoring your approach to different types of customers, as this is crucial for the Residential Sales Advisor role.
✨Be Ready for Feedback Questions
Expect questions about how you handle customer feedback and complaints. Prepare to share examples of how you've turned negative experiences into positive outcomes, showcasing your problem-solving skills and commitment to customer satisfaction.
