At a Glance
- Tasks: Maintain and improve network infrastructure while ensuring excellent customer experience.
- Company: Join Hyperoptic, a leading telecommunications company focused on delivering high-quality broadband services.
- Benefits: Enjoy 25 days holiday, private medical insurance, and discounts from top brands.
- Other info: Flexible working hours and opportunities for personal development.
- Why this job: Be part of a dedicated team that values innovation and customer satisfaction in a growing industry.
- Qualifications: Full UK driving licence, IT literacy, and experience in telecommunications required.
The predicted salary is between 36000 - 60000 £ per year.
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Rota: Working rota will be 6 out of 7 days per week
About the role and the Team:
As a Network Maintenance Engineer, you need to be an experienced, highly skilled individual, motivated, logical and quick to react. You will be responsible for the upkeep and improvement of our network infrastructure. You\'ll be joining a hardworking and dedicated team and will play an integral part in delivering, configuring and constantly improving our network to ensure a fantastic customer experience as we grow.
Network operations is accountable for designing, planning, building, maintaining and operating a fully redundant platform that meets its availability and capacity targets, optimising cost and designed to scale in line with customer growth and new requirements. The purpose of this role is to maintain the network and ensuring that outages are solved as quick as possible, and the network is held up to quality standards.
What will you be doing?
- Assist the NOC department in network upgrades and proactive maintenance.
- Assisting various departments in the deployment of new sites / new network
- Carrying out day-to-day maintenance of existing infrastructure
- Support the Lead Engineer/Manager and the team to ensure the key deliverables are maintained and delivered
- Installing, configuring and testing new network equipment
- Adhering to good practice guidance and comply with health, safety and welfare policies including procedures relating to the reporting of accidents
- Completing all risk assessments before any work is undertaken
- Ensure that all site related documents are completed and updated daily, ensuring attention to detail is maintained and the information captured is transparent and accurate
- You will take ownership of any site issues and work with others to ensure that a resolution is found and documented
- Communicate with your Lead Engineer/ Network Maintenance Manager on issues as they occur.
- Working as a Hyperoptic engineer and you will need to build good working relationships across the business.
- Delivering an excellent customer experience for the customer.
- Attend or Run all tool box talks, team meeting and team calls with your colleagues to ensure compliance and standards are met.
What we are looking for:
- Full UK Driving license required with no more than 6 points on your license
- Good IT literacy (MS Word, Excel, Outlook)
- Experience of working in BT Exchanges and Data Centre\'s or equivalent experience
- Proven experience within Telecommunications Industry
- Be flexible and can-do attitude
- Ability to work independently without direct supervision
- Strong communications skills
- Tenacity and determination to deliver results
- Strong problem-solving skills
- Accuracy and attention to detail.
Some of our key Benefits
- 25 days\' paid holiday increasing each year, to a max of 35
- Extra days off for your birthday, moving home, wedding/civil partnership and to volunteer
- Private medical Insurance provided by AXA health
- Life assurance giving you cover of 4 times your base salary
- Partnership with the Kings Trust
- Our pension scheme matches your contributions up to 4%
- Retail offers — discounts from hundreds of recognisable brands
- Free Hyperoptic broadband if you live in a Hyperoptic area
- Enhanced pay for new parents
For more information on the Hiring Manager or team for this role, please reach out to Emma Mantlewho can support with additional questions.
Seniority level
Seniority level
Associate
Employment type
Employment type
Full-time
Job function
Industries
Telecommunications
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#J-18808-LjbffrNetwork Maintenance Engineer employer: Hyperoptic
Hyperoptic is an exceptional employer that prioritises employee well-being and professional growth, offering a comprehensive benefits package including 25 days of paid holiday, private medical insurance, and enhanced parental pay. The work culture fosters collaboration and innovation, allowing Network Maintenance Engineers to thrive in a supportive environment while contributing to the improvement of our cutting-edge network infrastructure. Located in Scotland, employees enjoy a vibrant community atmosphere and the opportunity to make a meaningful impact in the telecommunications industry.
StudySmarter Expert Advice🤫
We think this is how you could land Network Maintenance Engineer
✨Get Chummy with Industry Events
Dive into telecommunications networking conferences and expos. These are golden opportunities to meet potential employers like Hyperoptic and learn about open positions directly from their teams. Keep an eye out for workshops or panels – they’re perfect for showcasing your passion and expertise!
✨Join Networking Communities
Find online forums or local meetups that focus on telecommunications and networking. Sites like LinkedIn Groups or Reddit communities can be great for connecting with professionals in the field. Just remember to participate in discussions – you never know when someone might mention job openings at places like Hyperoptic.
✨Showcase Your Skills with Personal Projects
If you’ve got any personal projects or contributions to open-source networking tools, flaunt them! Create a portfolio that showcases your skills relevant to what telecommunication companies are looking for. It’s a great conversation starter during interviews and networking chats.
✨Utilise Online Job Boards Wisely
While we’re all about encouraging you to apply through our website, also keep an eye on job boards specific to tech and telecommunication roles. Websites such as Telecommunication Jobs and TechCareers often list full-time roles that may not appear elsewhere. Just be sure to tailor every application to grab attention – even small tweaks can make a big difference!
We think you need these skills to ace Network Maintenance Engineer
Some tips for your application 🫡
Show Off Your Technical Know-How:When you're applying for a role in telecommunications and networking, it’s crucial to highlight your technical skills. Mention specific technologies you're proficient in, like IP networking, VoIP, or security protocols. Be sure your CV includes any relevant certifications such as CCNA or CompTIA Network+; they really show you've got the chops for the job.
Tailor Your Experience to Match Networking Projects:In your CV and cover letter, don’t just list your past jobs—showcase specific projects that align with the role! If you've worked on network design, implementation, or troubleshooting, weave those experiences in and highlight metrics to demonstrate your impact. This paints a vivid picture of how you'd fit into the role at Hyperoptic.
Show Enthusiasm for the Industry:With telecommunications evolving rapidly, it’s important to express your passion for the field in your application. Mention any trends or innovations you've been following that excite you and how they'd influence your work. This can really set you apart and show that you're not just after a job, but a career!
Keep It Clean and Professional:While it’s important to be personable, ensure your application maintains a clean and structured format. Use clear headings and bullet points to make it easy for hiring managers to dig into your skills and experience. Remember, you’re applying for a full-time role, so a well-organised application will signal your seriousness about the position at Hyperoptic.
How to prepare for a job interview at Hyperoptic
✨Brush Up on Networking Protocols
Make sure you’re up to speed with the key networking protocols like TCP/IP, UDP, and perhaps even MPLS if it's relevant. We can expect technical questions about how these protocols function and the problems they solve, so a solid understanding will help you shine.
✨Showcase Your Projects
Got a portfolio? Bring it along! Highlight any relevant projects where you've designed or managed network systems. This is your chance to demonstrate practical experience; employers love to see how your skills can be applied in real-world scenarios.
✨Get Comfortable with Technical Scenarios
You might be faced with a case study or a technical troubleshooting scenario during the interview. Practise responding to common networking issues—like packet loss or latency problems. Thinking through these scenarios will help us sound confident and competent in our responses.
✨Emphasise Team Collaboration Skills
In the telecommunications field, teamwork is key! Make sure to share examples of how you’ve worked collaboratively, whether in past jobs or projects at uni. Employers want to see that you’re not just technically savvy, but also great at working within a team setting.
