Senior Segment Marketing ManagerOffice location with Hybrid working: Hammersmith, LondonAbout the role and the Team:The Senior Segment Marketing Manager (New Build) leads the marketing strategy for one of Hyperoptic's most successful and strategically important growth segments. You'll be responsible for developing insight-led marketing strategies that drive subscriber growth, maximise penetration and bring to life one of Hyperoptic's most compelling propositions - fibre broadband ready from day one, with a pre-installed router enabling customers to get online as soon as they move into their new home.Working across Brand, CRM, Digital, Sales, Property and Commercial teams, you'll create compelling customer experiences throughout the home-buying journey, whilst collaborating with property developers to identify new growth opportunities and maximise Hyperoptic's presence within sales and marketing suites.As the marketing lead for the New Build segment, you'll champion the voice of the customer across the business, ensuring customer insight and marketing priorities are represented in cross-functional discussions and senior forums. You'll build strong relationships across teams, influence decision-making and help shape initiatives that deliver exceptional customer experiences and commercial growth.This is a varied role for a marketer who loves combining creativity with commercial thinking. We're looking for someone who enjoys getting stuck in, thrives in a fast-paced environment and is equally comfortable developing strategy, writing campaign briefs and rolling up their sleeves to deliver outstanding marketing.Become the marketing expert for the New Build customer, understanding their needs and the home-buying journey.Create compelling customer experiences across every touchpoint, from sales and marketing suites through to move-in communications.Build strong relationships with property developers and internal stakeholders to identify new marketing and growth opportunities.Inspire and lead cross-functional teams to deliver integrated marketing campaigns that drive subscriber growth.Own the end-to-end planning, execution, and optimisation of cross-channel marketing campaigns.Develop and deliver quarterly marketing plans with a strong focus on high-impact offline and integrated campaigns.Forecast acquisition, renewals, churn, and subscriber performance to support commercial decision-making.Lead virtual teams, providing clear direction and influencing stakeholders to deliver against shared objectives.Champion a culture of testing, experimentation, and continuous optimisation, using data and performance insights to improve campaign effectiveness.A proven track record of delivering successful marketing campaigns.Strong experience developing customer segmentation strategies and executing targeted marketing initiatives.Excellent analytical skills with the ability to translate complex data into clear insights and actionable recommendations.Outstanding stakeholder management and influencing skills, with experience leading cross-functional or virtual teams.A resilient, results-oriented mindset with a passion for continuous improvement and commercial success.A degree in Marketing, Business, or a related discipline is desirable.We're also very proud to have been awarded Great Place to Work Certification (2022-23) and UK's Best Workplaces for Wellbeing (2022) Some of our key BenefitsGlobal Remote working for up to 2 week per year for those who are able to work remotely25 days' paid holiday increasing each year, to a max of 35Extra days off for your birthday, moving home, wedding/civil partnership and to volunteer Private medical Insurance provided by AXA health Life assurance giving you cover of 4 times your base salary Partnership with the Kings Trust Our pension scheme matches your contributions up to 4% Retail offers — discounts from hundreds of recognisable brands Free Hyperoptic broadband if you live in a Hyperoptic area Enhanced pay for new parents We're committed to providing equal opportunities to all applicants and employees. Country:UK Category for Careers Site:Office Based Employment Type:Permanent Full Time Organisational Unit Type:ISP
Marketing Manager - Remote / Work from Home in London employer: Hyperoptic
Hyperoptic is an exceptional employer that prioritises employee growth and well-being, offering a competitive salary and a generous benefits package including 25 days of paid holiday, private medical insurance, and enhanced parental pay. Our hybrid working model in Hammersmith fosters a collaborative and inclusive work culture, where you will have the opportunity to lead critical commercial strategies and make a significant impact on our ambitious growth plans while enjoying the flexibility of global remote working for up to two weeks a year.
