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For Companies At a Glance
- Tasks: Lead strategic operations for high-quality, on-time installations in New Build.
- Company: Join Hyperoptic, a leader in innovative broadband solutions.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Why this job: Shape the future of connectivity while driving excellence and accountability.
- Qualifications: Proven leadership experience in operational planning and team management.
- Other info: Dynamic role with a focus on safety, quality, and customer satisfaction.
The predicted salary is between 48000 - 72000 ÂŁ per year.
Location: Hammersmith London with hybrid working
About the role and the team
The Head of New Build is responsible for providing strategic and operational leadership across Hyperoptic's New Build function, ensuring the successful delivery of high‑quality, on‑time installations that uphold our market‑leading promise of same‑day activation for new residents. This role leads a team of Regional Delivery Managers, partners closely with cross‑functional teams, and drives a culture of excellence, accountability, and continuous improvement. With a strong focus on safety, quality, customer experience, and operational performance, the New Build Delivery Lead plays a pivotal role in shaping mid‑term strategy, embedding effective delivery frameworks, and strengthening client relationships to achieve outstanding penetration rates and long‑term growth.
What will you be doing?
- Operational Planning & Delivery
- Develop and set mid‑term strategies for the New Build function, aligning with wider business objectives and market requirements.
- Translate strategy into actionable plans and lead cross‑functional execution to ensure successful delivery across peer groups and dependent teams.
- Communicate strategy and progress effectively both upwards and downwards within the organisation, ensuring clarity, alignment, and shared accountability.
- Accountable for the on‑time delivery of New Build premises, ensuring all activations meet Hyperoptic's quality standards and support the company's USP of same‑day service availability.
- Ensure all operational partners and contractors are held to
Head of New Build in London employer: Hyperoptic
Contact Detail:
Hyperoptic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of New Build in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine in front of the hiring team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Head of New Build in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Head of New Build role. Highlight your experience in operational leadership and strategic planning, as these are key aspects of the job. We want to see how your skills align with our mission at Hyperoptic!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples that demonstrate your ability to deliver high-quality results on time. We love seeing quantifiable successes that reflect your impact in previous roles.
Communicate Clearly: Clarity is crucial in your written application. Make sure your language is straightforward and professional, reflecting the communication style we value at Hyperoptic. We want to understand your thought process and how you can effectively communicate strategy across teams.
Apply Through Our Website: We encourage you to apply directly through our website. This not only streamlines the process but also shows your enthusiasm for joining our team. Plus, it’s the best way to ensure your application gets the attention it deserves!
How to prepare for a job interview at Hyperoptic
✨Know Your Stuff
Before the interview, dive deep into Hyperoptic's New Build function. Understand their market position, recent projects, and how they achieve same-day activations. This knowledge will help you demonstrate your genuine interest and show that you're ready to contribute from day one.
✨Showcase Leadership Skills
As a Head of New Build, you'll be leading a team. Prepare examples of how you've successfully led teams in the past, focusing on operational planning and delivery. Highlight your ability to drive a culture of excellence and accountability, as these are key aspects of the role.
✨Communicate Clearly
Effective communication is crucial for this role. Practice articulating your thoughts clearly and concisely. Be ready to discuss how you would communicate strategies and progress within the organisation, ensuring everyone is aligned and accountable.
✨Focus on Safety and Quality
Given the emphasis on safety and quality in the job description, prepare to discuss how you've prioritised these elements in previous roles. Share specific examples of how you've ensured high standards in operational performance and customer experience.
