At a Glance
- Tasks: Lead complex employee relations cases and support organisational change initiatives.
- Company: Join Hyperoptic, a people-focused company in a dynamic environment.
- Benefits: Enjoy 25 days holiday, private medical insurance, and flexible remote working options.
- Other info: Embrace a culture of equal opportunities and continuous improvement.
- Why this job: Make a real impact on workplace culture while developing your HR expertise.
- Qualifications: Degree or CIPD qualified with experience in managing complex ER casework.
The predicted salary is between 55000 - 65000 € per year.
Office location with Hybrid working: Hammersmith London (3 days in office)
About the role and the Team
At Hyperoptic our people are central to everything we do. We're looking for an experienced and commercially minded Employee Relations Manager to lead on complex ER casework, support organisational change, and help ensure we continue to build a fair, high‑performing and respectful workplace culture. This is an opportunity to work across the business, partnering with managers, HR Business Partners, Directors and the Executive team to deliver practical, balanced and legally compliant people solutions.
You will manage the end‑to‑end employee relations casework for Hyperoptic ensuring that we act in the right way, both managing your own mid‑to‑complex cases and ensuring that we are managing risk appropriately. You will also be responsible for supporting organisational change, where we aim to treat people with respect and deliver the right outcomes for the business. You'll be able to tailor your approach working with both individual line managers and providing advice to our Managers and Executive team as needed with support from more senior colleagues as necessary.
What will you be doing?
- Managing complex employee relations cases end‑to‑end, including disciplinary, grievance, capability and absence matters
- Providing expert advice and coaching to managers and HR Business Partners to ensure fair, consistent and commercially focused outcomes
- Leading and supporting organisational change activity, including restructures, redundancy consultations, and senior exits
- Identifying and managing employee relations risk, escalating where appropriate and recommending pragmatic solutions
- Developing, reviewing and implementing HR policies in line with employment legislation and best practice
- Building strong relationships with key stakeholders across the business, including senior leaders
- Managing relationships with external legal counsel where required
- Leading or contributing to key ER and people‑related projects
- Supporting the continuous improvement of ER processes, documentation and ways of working
What we are looking for?
- Degree qualified and/or CIPD qualified (Level 5 or above preferred)
- Significant experience managing complex ER casework within a fast‑paced, multi‑site organisation
- Strong experience supporting organisational change, including redundancy and consultation processes
- Excellent working knowledge of UK employment law and HR best practice
- Proven ability to influence and coach managers at all levels, including senior stakeholders
- Strong policy drafting and written communication skills with excellent attention to detail
- Confident managing sensitive situations with professionalism and sound judgement
- Able to balance employee experience with commercial priorities
- Proactive, resilient and comfortable taking ownership to drive cases through to resolution
Benefits
- Global Remote working for up to 2 weeks per year for those who are able to work remotely
- 25 days' paid holiday increasing each year, to a max of 35
- Extra days off for your birthday, moving home, wedding/civil partnership and to volunteer
- Private medical Insurance provided by AXA health
- Life assurance giving you cover of 4 times your base salary
- Partnership with the Kings Trust
- Our pension scheme matches your contributions up to 4%
- Retail offers — discounts from hundreds of recognisable brands
- Free Hyperoptic broadband if you live in a Hyperoptic area
- Enhanced pay for new parents
We’re committed to providing equal opportunities to all applicants and employees. In fact, this is at the heart of our culture and values. We welcome applications from candidates from all walks of life.
Employee Relations and Policy Manager in London employer: Hyperoptic
At Hyperoptic, we prioritise our people and foster a dynamic work culture that champions fairness and respect. As an Employee Relations and Policy Manager in Hammersmith, you'll benefit from a hybrid working model, generous holiday allowances, and a commitment to your professional growth through continuous improvement initiatives. With a focus on employee well-being and a supportive environment, we offer unique advantages such as private medical insurance and additional leave for personal milestones, making us an exceptional employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Employee Relations and Policy Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. The more people you know, the better your chances of landing that Employee Relations and Policy Manager role.
✨Tip Number 2
Prepare for interviews by researching Hyperoptic’s culture and values. Think about how your experience aligns with their mission to build a fair and respectful workplace. Tailor your answers to show you’re not just a fit for the role, but for the company too!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your responses. Focus on articulating your experience with complex ER casework and organisational change, as these are key aspects of the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Employee Relations and Policy Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Employee Relations and Policy Manager. Highlight your experience with complex ER casework and organisational change, as these are key aspects of the job.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your understanding of UK employment law and how you can bring value to Hyperoptic. Be sure to mention specific examples from your past that align with the responsibilities outlined in the job description.
Showcase Your Communication Skills:Since strong written communication skills are essential for this role, ensure your application is clear, concise, and free of errors. This is your opportunity to demonstrate your attention to detail and professionalism right from the start!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Hyperoptic
✨Know Your ER Casework Inside Out
Make sure you brush up on your knowledge of complex employee relations casework. Be prepared to discuss specific cases you've managed, the outcomes, and how you navigated challenges. This will show that you have the hands-on experience they’re looking for.
✨Familiarise Yourself with UK Employment Law
Since this role requires a strong understanding of UK employment law, take some time to review key legislation and recent changes. Being able to reference relevant laws during your interview will demonstrate your expertise and commitment to compliance.
✨Prepare to Discuss Organisational Change
Think about your experiences with organisational change, especially in terms of redundancy consultations and restructures. Be ready to share examples of how you’ve supported managers through these processes while maintaining a fair workplace culture.
✨Build Relationships with Key Stakeholders
Highlight your ability to build strong relationships with various stakeholders. Prepare examples of how you’ve influenced senior leaders or collaborated with HR Business Partners to achieve successful outcomes. This will showcase your interpersonal skills and strategic thinking.
