At a Glance
- Tasks: Lead and optimise commercial relationships with Openreach, managing contracts and driving growth.
- Company: Join Hyperoptic, a leading tech company with a focus on innovation and collaboration.
- Benefits: Enjoy competitive salary, remote work options, generous holiday, and private medical insurance.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Make a significant impact in a senior role that shapes the future of telecoms.
- Qualifications: Experience in contract management and strong analytical skills required.
The predicted salary is between 80000 - 100000 £ per year.
Office location with Hybrid working: Hammersmith London
About The Role And The Team
This role is one of the most commercially critical roles in Hyperoptic. You will own and optimise our relationship with Openreach, managing the full commercial lifecycle across regulated products including EAD, PIA and FTTP white label, alongside our wider network supplier ecosystem. This role sits at the intersection of commercial strategy, regulation, product delivery and network scale. You will directly influence our cost base, margin, and ability to deliver against ambitious growth plans. The role ensures commercial value optimisation, robust governance, contractual compliance, and strategic alignment between supplier capabilities and business growth plans. It is a senior leadership position responsible for driving best‑in‑class contract management disciplines across obligation management, financial controls, product utilisation, and long‑term supplier strategy.
This role will be underpinned by the below areas:
- Openreach strategy and relationship
- Contract and commercial control
- Financial performance and value creation
- Regulatory and industry positioning
- Performance, risk and governance
- Product and network alignment
- Forecasting and capacity alignment
- Leadership and influence
What will you be accountable for?
- Own the end‑to‑end commercial relationship with Openreach across all products
- Act as the senior commercial interface into Openreach and represent the business at senior level
- Define and lead supplier strategy aligned to build plans, product roadmap and cost optimization
- Shape how Openreach is leveraged as a strategic partner to enable growth
- Own the full lifecycle of all Openreach and key network supplier contracts
- Lead all renegotiations, renewals and commercial interventions
- Translate Openreach pricing structures into clear margin outcomes and risks
- Lead the commercial response to regulated Openreach products and Ofcom frameworks
- Establish a high‑control governance framework across all supplier contracts
- Ensure robust tracking of contractual obligations with zero leakage
- Provide clear, executive‑level insight on risk, exposure and performance
- Support the commercial design and scaling of FTTP white label products
- Ensure supplier capabilities align to product strategy and go‑to‑market plans
- Lead demand forecasting aligned to build and sales plans
- Manage volume risk and exposure across supplier agreements
- Build and lead a high‑performing contract management capability
What we are looking for?
- Contract management qualification desirable
- Previous experience within a senior Commercial Role with a track record in Delivery
- Strong Excel skills: if handed a complex file of data, can build a flexible report around it quickly (using lookups, data tables, pivot tables, graphs)
- Telecoms experience
- Analytical and flexible frame of mind
- Exceptional interpersonal skills and skillfully builds and manages relationships cross-functionally
- Strong people management and leadership skills
Benefits
- Competitive salary
- Global Remote working for up to 2 weeks per year for those who are able to work remotely
- 25 days paid holiday increasing each year, to a max of 35
- Extra days off for your birthday, moving home, wedding/civil partnership and to volunteer
- Private medical Insurance provided by AXA health
- Life assurance giving you cover of 4 times your base salary
- Partnership with the Kings Trust
- Our pension scheme matches your contributions up to 4%
- Retail offers – discounts from hundreds of recognisable brands
- Free Hyperoptic broadband if you live in a Hyperoptic area
- Enhanced pay for new parents
We're committed to providing equal opportunities to all applicants and employees. In fact, this is at the heart of our culture and values. We welcome applications from candidates from all walks of life.
Head of Contract Management (4238) employer: Hyperoptic
Hyperoptic is an exceptional employer that prioritises employee growth and well-being, offering a competitive salary and a generous benefits package including 25 days of paid holiday, private medical insurance, and enhanced parental pay. Our hybrid working model in Hammersmith fosters a collaborative and inclusive work culture, where you will have the opportunity to lead critical commercial strategies and make a significant impact on our ambitious growth plans while enjoying the flexibility of global remote working for up to two weeks a year.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Contract Management (4238)
✨Dive Into Corporate Strategy Communities
Get yourself involved in online communities or forums focused on corporate strategy. Places like LinkedIn groups or specific Slack channels can hook you up with industry insights, trends, and many potential job leads. Don't hesitate to share your thoughts or ask questions; it’ll boost your visibility!
✨Attend Industry Conferences and Events
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✨Apply Directly Through Our Website
Don’t forget to apply for the Head of Contract Management (4238) position at Hyperoptic via our website! This shows your genuine interest, and who knows, you might just land that interview in a matter of days. Keep your application focused on how you can add value to their strategy team.
We think you need these skills to ace Head of Contract Management (4238)
Some tips for your application 🫡
Show Us Your Strategic Thinking:When crafting your CV and cover letter, highlight your strategic analysis skills. Focus on past experiences where you've effectively assessed market trends or made impactful recommendations. Evidence-based achievements, like improving processes or contributing to significant projects, will help us see your potential for driving corporate strategy at Hyperoptic.
Tailor Your Narrative:Don’t just send us a generic application! Personalise your cover letter by connecting your experiences and aspirations to Hyperoptic’s mission and goals. We love seeing candidates who genuinely understand what we do; share how your vision aligns with ours and what you can bring to the table.
Highlight Relevant Academic Credentials:In your CV, make sure to showcase your academic background, especially if you have qualifications in business, economics, or analytics. We appreciate candidates who can back up their skills with relevant degrees or certifications, so don’t be shy about flaunting those achievements!
Utilise Professional Language:While we want you to be yourself, remember that corporate strategy roles demand a level of professionalism in communication. Use clear and concise language in your application materials, ensuring that your ideas come across as well-structured and sophisticated. It’s all about making a great impression right from the written application stage!
How to prepare for a job interview at Hyperoptic
✨Master the Numbers
Corporate strategy often involves data analysis and financial forecasting. Brush up on your quantitative skills, and be prepared to handle case studies or numerical problems during the interview. We might get questions about how to approach market trends or assess the performance of a hypothetical company — so practice these scenarios!
✨Know Your Frameworks
Familiarity with strategic frameworks like SWOT, PESTLE, or Porter’s Five Forces can set you apart. We should be ready to discuss how we’d apply these tools to real-world business situations — maybe even relating them to Hyperoptic. This shows we’re not just theory-happy but can articulate our practical application.
✨Engage in Strategic Conversations
In a full-time role like this, it’s crucial to show that we're engaged and informed about current trends in the industry. Keep up with major news and prepare to discuss how recent developments could impact strategic decisions at Hyperoptic. This will demonstrate our passion and proactive approach to the field.
✨Showcase Relevant Experience
Whether through internships or projects, we should highlight any experience that relates to corporate strategy. Have specific examples ready to talk about how we’ve contributed to strategic growth or improvements. It's about showcasing our unique journey and how it will bring value to Hyperoptic.
