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- Tasks: Drive sales and raise awareness in Hyperoptic service-connected buildings through face-to-face interactions.
- Company: Join Hyperoptic, the UK's most loved broadband provider, awarded for excellence in customer service.
- Benefits: Enjoy 25 days holiday, private medical insurance, and discounts from top brands.
- Why this job: Be a brand ambassador, meet targets, and grow in a supportive, award-winning workplace.
- Qualifications: Good academic record and sales experience; motivated and energetic individuals welcome.
- Other info: Flexible working options available and a commitment to equal opportunities.
The predicted salary is between 28000 - 45000 £ per year.
Locations: London / Bristol / Sheffield / Manchester / Liverpool / Glasgow / Newcastle / Nottingham
Salary: £28,000 base plus On Target Commission c£20,000-£45,000 per annum within this role which is being achieved currently.
As a field based sales role the working hours will be Monday to Friday 11.30am-8pm.
About the role:
As a Residential Sales Advisor, you will be responsible for driving sales and raising awareness in Hyperoptic service-connected buildings and will be the face and voice of our brand to potential customers. You will conduct face-to-face selling of Hyperoptic service, taking all necessary steps to maximise the opportunity of the sales visit, delivering promotional materials, building rapport with residents, representing the company at events at residents' meetings, educating customers about our products and collecting customers' feedback. Your KPIs within this role will be to knock on 100 doors per day and convert 3 sales. As you are promoted up through the bandings based on your sales, you will also then have the opportunity to start to reach out to website leads and flexibility of 1 day home working dependant on company requirements.
What will you be doing?
- Meet or exceed sales targets and increase sales conversion rate
- Make sure a schedule of visits are completed on daily basis
- Maximise potential of every interaction with potential customer
- Act as brand ambassador of the company
- Demonstrate company values in every interaction with customers
- Present benefits of our service in a clear and understandable way
- Promote Hyperoptic product and service advantages
- Collect customers' feedback about our brand, product, pricing, competitors influence, promotions
What we are looking for:
- Demonstrated good academic record
- Experience working in a sales role
- Experience of explaining a service or product to customers to deliver a sale, tailoring your approach to match the prospects needs
- Experience with complaint/feedback handling
- Highly motivated, energetic sales person who loves selling and who is up for a challenge
- Ambitious and comfortable with targets
Why work for us?
We’re in our customer’s corner and our vision is to be the UK’s most loved and desired broadband provider, that shows the way broadband is done! Awarded Broadband Provider of the Year 2023 Uswitch Telecoms Awards, as voted for by 20,000 customers, plus Fair Terms Gold Award 2023. We’re also very proud to have been awarded Great Place to Work Certification (2022-23) and UK’s Best Workplaces for Wellbeing (2022).
Some of our key Benefits:
- 25 days' paid holiday increasing each year, to a max of 35
- Extra days off for your birthday, moving home, wedding/civil partnership and to volunteer
- Private medical Insurance provided by AXA health
- Life assurance giving you cover of 4 times your base salary
- Partnership with the Kings Trust
- Our pension scheme matches your contributions up to 4%
- Retail offers — discounts from hundreds of recognisable brands
- Free Hyperoptic broadband if you live in a Hyperoptic area
- Enhanced pay for new parents
We’re committed to providing equal opportunities to all applicants and employees. In fact, this is at the heart of our culture and values. We welcome applications from candidates from all walks of life.
What happens next?
- You apply
- We carefully review your application
- We’ll get back to you — even if it’s a no (for now)
For more information on the Hiring Manager or team for this role, please reach out to Emma Mantle who can support with additional questions.
Seniority level: Associate
Employment type: Full-time
Job function: Sales
Industries: Telecommunications
Field Sales Specialist employer: Hyperoptic
Contact Detail:
Hyperoptic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Sales Specialist
✨Tip Number 1
Familiarise yourself with Hyperoptic's products and services. Understanding the unique selling points of their broadband offerings will help you communicate effectively with potential customers and demonstrate your knowledge during interviews.
✨Tip Number 2
Practice your face-to-face selling skills. Since this role involves a lot of door-to-door interactions, consider role-playing scenarios with friends or family to build your confidence and refine your pitch.
✨Tip Number 3
Network with current or former employees of Hyperoptic. They can provide valuable insights into the company culture and sales strategies that work best, which can give you an edge in your application process.
✨Tip Number 4
Prepare for questions about handling objections and customer feedback. Since you'll be collecting feedback and addressing concerns, showcasing your problem-solving skills and adaptability will be crucial during interviews.
We think you need these skills to ace Field Sales Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant sales experience and skills that align with the Field Sales Specialist role. Emphasise your ability to meet targets and your experience in face-to-face selling.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and your understanding of Hyperoptic's brand values. Mention specific examples of how you've successfully driven sales in previous roles.
Highlight Key Achievements: In your application, include quantifiable achievements from past sales roles, such as exceeding sales targets or successfully handling customer feedback. This will demonstrate your capability to excel in this position.
Show Enthusiasm for the Role: Express your excitement about the opportunity to work with Hyperoptic and your commitment to being a brand ambassador. Let them know why you want to be part of their mission to become the UK's most loved broadband provider.
How to prepare for a job interview at Hyperoptic
✨Know Your Product Inside Out
As a Field Sales Specialist, you'll be the face of Hyperoptic. Make sure you understand the products and services thoroughly so you can confidently explain their benefits to potential customers.
✨Demonstrate Your Sales Skills
Prepare to showcase your previous sales experience. Be ready to discuss specific examples where you've successfully met or exceeded sales targets, and how you tailored your approach to different customers.
✨Practice Your Pitch
Since you'll be conducting face-to-face selling, practice your pitch beforehand. Focus on how to engage customers, build rapport, and effectively communicate the advantages of Hyperoptic's services.
✨Show Enthusiasm and Motivation
Hyperoptic is looking for energetic and motivated individuals. During the interview, express your passion for sales and your eagerness to take on challenges, as this will resonate well with the hiring team.
