Senior Contract & Commercial Manager

Office location with Hybrid working: Hammersmith London (3 days in the office)

About the role and the Team:

This is a senior commercial role responsible for managing Hyperoptic's strategic supplier relationships, with a primary focus on Openreach and regulated network products including EAD, PIA and FTTP. Operating within the contract management function, the role leads the commercial management of key agreements across their lifecycle, ensuring value is delivered, risks are controlled, and contracts remain aligned to business requirements. The role sits at the intersection of commercial, network, product and finance, providing subject matter expertise and driving strong contract management disciplines across supplier performance, financial control and governance. Responsible for delivering measurable commercial outcomes, supporting strategic initiatives, and managing a small team.

What will you be doing?

• Lead the day-to-day commercial relationship with Openreach across relevant products
• Act as the primary commercial interface into Openreach, supporting senior stakeholders where required
• Implement supplier strategies aligned to build plans and product direction
• Support the development of how Openreach is leveraged to enable business growth
• Manage the lifecycle of Openreach and key network supplier contracts
• Lead renegotiations, renewals and commercial interventions within delegated authority levels
• Provide subject matter expertise on supplier commercial and contract matters
• Build strong working relationships across commercial, network, finance and legal teams
• Early identification and mitigation of commercial and regulatory risks

What we are looking for?

• A degree in a business, IT or science discipline - Ideally Contract management qualification like IACCM
• Previously held a similar Commercial Role with a track record in Delivery
• Super-user of business intelligence tools, databases and/or finance systems
• Exceptional interpersonal skills and skillfully builds and manages relationships cross-functionally
• Strong people management and leadership skills
• Analytical and flexible frame of mind

Why work for us?

We are proud to have been recognized as the Which? Great Value Broadband Provider in March 2026. In 2023, we were voted Broadband Provider of the Year at the Uswitch Telecoms Awards by 20,000 customers and received the Fair Terms Gold Award. Additionally, we have earned the Great Place to Work Certification (2022–23) and were named among the UK's Best Workplaces for Wellbeing (2022).

Going beyond the expected

Whatever we're doing – whether we're liaising with property professionals, delivering our network, or installing in a customer's home, going beyond the expected is the benchmark for everything we do. How we work is shaped by our three culture principles:

• We work smarter, together
• We stay focused
• We strive for excellence

Some of our key Benefits:

• Global Remote working for up to 2 weeks per year for those who are able to work remotely
• 25 days' paid holiday increasing each year, to a max of 35
• Extra days off for your birthday, moving home, wedding/civil partnership and to volunteer
• Private medical Insurance provided by AXA health
• Life assurance giving you cover of 4 times your base salary
• Partnership with the Kings Trust
• Our pension scheme matches your contributions up to 4%
• Retail offers — discounts from hundreds of recognisable brands
• Free Hyperoptic broadband if you live in a Hyperoptic area
• Enhanced pay for new parents

We're committed to providing equal opportunities to all applicants and employees. In fact, this is at the heart of our culture and values. We welcome applications from candidates from all walks of life.