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- Tasks: Drive sales and raise awareness in Hyperoptic service-connected buildings through face-to-face interactions.
- Company: Join Hyperoptic, the UK's most loved broadband provider, awarded for excellence in customer service.
- Benefits: Enjoy a competitive salary, 25 days holiday, private medical insurance, and discounts from top brands.
- Why this job: Be part of a dynamic team with a strong culture, aiming to revolutionise broadband in the UK.
- Qualifications: Good academic record, sales experience, and a passion for meeting targets are essential.
- Other info: Flexible working options available and a commitment to equal opportunities for all applicants.
The predicted salary is between 28000 - 56000 Ā£ per year.
Locations: London (10 New roles due to expansion)
Salary: Ā£28,000 base plus On Target Commission cĀ£28,000
Before applying for this role, please read the following information about this opportunity found below.
Due to the nature of field sales, the hours are Monday to Friday 11.30am-8pm.
About the role
As a Residential Sales Advisor, you will be responsible for driving sales and raising awareness in Hyperoptic service-connected buildings and will be the face and voice of our brand to potential customers. You will conduct face-to-face selling of Hyperoptic service, taking all necessary steps to maximise the opportunity of the sales visit, delivering promotional materials, building rapport with residents, representing the company at events at residents' meetings, educating customers about our products and collecting customers' feedback.
Your KPIs within this role will be to knock on 100 doors per day and convert 3 sales. As you are promoted up through the bandings based on your sales, you will also then have the opportunity to start to reach out to website leads and flexibility of 1 day home working depending on company requirements.
What will you be doing?
- Meet or exceed sales targets and increase sales conversion rate
- Make sure a schedule of visits is completed on a daily basis
- Maximise potential of every interaction with potential customers
- Act as brand ambassador of the company
- Demonstrate company values in every interaction with customers
- Present benefits of our service in a clear and understandable way
- Promote Hyperoptic product and service advantages
- Collect customers' feedback about our brand, product, pricing, competitors influence, promotions
What we are looking for:
- Demonstrated good academic record
- Experience working in a sales role
- Experience of explaining a service or product to customers to deliver a sale, tailoring your approach to match the prospects needs
- Experience with complaint/feedback handling
- Highly motivated, energetic sales person who loves selling and who is up for a challenge
- Ambitious and comfortable with targets
Why work for us?
We're in our customer's corner and our vision is to be the UK's most loved and desired broadband provider, that shows the way broadband is done! Awarded Broadband Provider of the Year 2023 Uswitch Telecoms Awards, as voted for by 20,000 customers, plus Fair Terms Gold Award 2023. We're also very proud to have been awarded Great Place to Work Certification (2022-23) and UK's Best Workplaces for Wellbeing (2022).
Some of our key Benefits
- Competitive salary
- 25 days' paid holiday increasing each year, to a max of 35
- Extra days off for your birthday, moving home, wedding/civil partnership and to volunteer
- Private medical Insurance provided by AXA health
- Life assurance giving you cover of 4 times your base salary
- Partnership with the Kings Trust
- Our pension scheme matches your contributions up to 4%
- Retail offers ā discounts from hundreds of recognisable brands
- Free Hyperoptic broadband if you live in a Hyperoptic area
- Enhanced pay for new parents
We're committed to providing equal opportunities to all applicants and employees. In fact, this is at the heart of our culture and values. We welcome applications from candidates from all walks of life.
What happens next?
- You apply
- We carefully review your application
- We'll get back to you ā even if it's a no (for now)
For more information on the Hiring Manager or team for this role, please reach out to Emma Mantle who can support with additional questions.
Residential Sales Advisor employer: Hyperoptic Ltd
Contact Detail:
Hyperoptic Ltd Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land Residential Sales Advisor
āØTip Number 1
Familiarise yourself with Hyperoptic's services and products. Understanding the unique selling points will help you articulate their benefits clearly during your interactions, making you a more persuasive candidate.
āØTip Number 2
Practice your face-to-face selling skills. Since this role involves knocking on doors and engaging with potential customers directly, honing your ability to build rapport quickly will be crucial in demonstrating your suitability for the position.
āØTip Number 3
Research common objections in sales and prepare responses. Being able to handle complaints or feedback effectively will show that you're ready to tackle challenges head-on, which is essential for a sales advisor.
āØTip Number 4
Network with current or former employees of Hyperoptic if possible. Gaining insights into the company culture and sales strategies can give you an edge in understanding what they value in a Residential Sales Advisor.
We think you need these skills to ace Residential Sales Advisor
Some tips for your application š«”
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Residential Sales Advisor. Familiarise yourself with the sales targets and customer interaction expectations outlined in the job description.
Tailor Your CV: Highlight your relevant sales experience and any achievements that demonstrate your ability to meet targets. Make sure to include specific examples of how you've successfully explained products or services to customers.
Craft a Compelling Cover Letter: Use your cover letter to express your enthusiasm for the role and the company. Mention why you want to work for Hyperoptic and how your skills align with their values and mission.
Prepare for Potential Questions: Think about common interview questions related to sales and customer service. Be ready to discuss how you handle feedback and complaints, as well as your strategies for building rapport with customers.
How to prepare for a job interview at Hyperoptic Ltd
āØKnow the Product Inside Out
Before your interview, make sure you understand Hyperoptic's services and products thoroughly. Be prepared to explain their benefits clearly and how they stand out from competitors. This will show your enthusiasm and knowledge about the role.
āØDemonstrate Your Sales Skills
Prepare examples from your past experiences where you've successfully met or exceeded sales targets. Highlight specific strategies you used to convert leads into sales, as this is crucial for the Residential Sales Advisor position.
āØPractice Your Pitch
Since the role involves face-to-face selling, practice your sales pitch. Focus on how to engage potential customers, build rapport, and tailor your approach based on their needs. Role-playing with a friend can help you refine your delivery.
āØShow Your Motivation and Energy
The company is looking for highly motivated and energetic individuals. During the interview, convey your passion for sales and your eagerness to take on challenges. Share stories that reflect your ambition and drive to succeed in a target-driven environment.
