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- Tasks: Lead the development of critical backend systems using ServiceNow and microservices.
- Company: Award-winning broadband provider with a focus on innovation and teamwork.
- Benefits: 25 days holiday, remote work options, private medical insurance, and wellness activities.
- Why this job: Join a dynamic team and shape the future of broadband in the UK.
- Qualifications: Expertise in ServiceNow, software engineering experience, and strong leadership skills.
- Other info: Great Place to Work certified with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Office location with Hybrid working: Hammersmith (3 days in office)
About the role and the Team:
We are looking for a technically proficient Engineering Manager with deep expertise in ServiceNow and integrating ServiceNow in a microservice ecosystem to lead the development and operation of critical backend systems. This role combines strong technical skills, product ownership, and team management to deliver robust, scalable solutions that meet business needs.
What will you be doing?
- System Leadership: Own the technical vision and operation of Java-based microservice backend services, ensuring alignment with organizational objectives
- Feature Refinement: Collaborate with stakeholders to define and prioritize user stories, translating them into well-defined features
- EDA Expertise: Leverage Kafka to design and implement real-time, event-driven architectures
- Team Leadership: Manage and mentor developers, fostering a high‑performing and collaborative team environment
- Collaboration: Work closely with other cross‑functional teams to ensure seamless system integration
What we are looking for:
- Demonstrated expertise in the ServiceNow ecosystem, including configuration, customization, and integration with other enterprise systems
- Previous experience in software engineering or a related field
- Ability to think strategically, provide practical solutions, and make sound decisions in complex and evolving product and customer journey environments
- Strong leadership abilities, including the capacity to build and motivate teams, manage change, hold people to account and drive a culture of customer and product focus
- Deep expertise in event‑driven architecture and Kafka – DESIRABLE
- Telecoms experience and/or experience in a start‑up or PE environment – DESIRABLE
Why work for us?
We’re in your corner and our vision is to be the UK’s most loved and desired broadband provider, that shows the way broadband is done! Awarded Broadband Provider of the Year 2023 Uswitch Telecoms Awards, as voted by 20,000 customers, plus Fair Terms Gold Award 2023. We’re also very proud to have been awarded Great Place to Work Certification (2022‑23) and UK’s Best Workplaces for Wellbeing (2022). In our Belgrade office, we work with our UK colleagues in a shared mission: to gigabit Britain. Our office started up in 2013 with what was then 20 developers, now we’re more than 700 people. Do you want to be a part of our next adventure?
Going beyond the expected
Whatever we’re doing – whether we’re liaising with customers, delivering our network, or working on company strategy – going beyond the expected is the benchmark for everything we do. How we work is shaped by our three culture principles:
- We work smarter together
- We stay focused
- We strive for excellence
Some of our key Benefits:
- Global remote working for up to 2 weeks per year for those able to work remotely
- 25 days’ paid holiday increasing each year, to a max of 35
- Extra days off for your birthday, moving house and volunteering
- Access to a wellbeing platform, Rezilient
- Partnership with SOS Children’s Village
- Private medical insurance
- Team sports activities
- Massages in the office
- Sweet Tuesdays
We’re committed to providing equal opportunities to all applicants and employees. In fact, this is at the heart of our culture and values. We welcome applications from candidates from all walks of life.
What happens next?
- You apply (please send us your CV in English)
- We carefully review your application
- We’ll get back to you – even if it’s a no
Engineering Manager - ServiceNow in London employer: Hyperoptic Ltd
Contact Detail:
Hyperoptic Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engineering Manager - ServiceNow in London
✨Network Like a Pro
Get out there and connect with people in the industry! Attend meetups, webinars, or even just grab a coffee with someone who works at a company you admire. Building relationships can open doors that a CV alone can't.
✨Show Off Your Skills
When you get the chance to chat with potential employers, don’t hold back! Share your experiences with ServiceNow and microservices, and how you've tackled challenges in the past. Let them see the real you and your passion for the role.
✨Prepare for the Interview
Do your homework on the company and the role. Understand their products and culture, and think about how your skills align with their needs. This will help you answer questions confidently and show that you're genuinely interested in joining the team.
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about wanting to be part of our journey to gigabit Britain!
We think you need these skills to ace Engineering Manager - ServiceNow in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Engineering Manager role. Highlight your expertise in ServiceNow and any relevant projects you've led, as this will catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about this role and how you can contribute to our mission. Share specific examples of your leadership and technical skills that relate to the job description.
Showcase Your Team Management Skills: Since this role involves team leadership, be sure to mention your experience in managing and mentoring developers. We love to see how you've fostered collaboration and high performance in your previous teams.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at Hyperoptic Ltd
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow knowledge before the interview. Be ready to discuss your experience with configuration, customisation, and integration. Prepare specific examples of how you've successfully implemented ServiceNow in previous roles.
✨Showcase Your Leadership Skills
As an Engineering Manager, you'll need to demonstrate strong leadership abilities. Think of instances where you've built and motivated teams or managed change effectively. Be prepared to share how you foster a collaborative environment and drive a culture of customer focus.
✨Get Familiar with Event-Driven Architecture
Since deep expertise in event-driven architecture and Kafka is desirable, make sure you can talk about your experience with these technologies. Prepare to explain how you've designed and implemented real-time architectures in past projects.
✨Align with Company Culture
Research the company's culture principles: working smarter together, staying focused, and striving for excellence. Think of examples from your career that align with these values, and be ready to discuss how you embody them in your work.