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For Companies At a Glance
- Tasks: Create engaging API documentation and collaborate with teams to enhance user experience.
- Company: Join Hyperlayer, a B2B fintech innovator transforming digital payments.
- Benefits: Enjoy 25 days annual leave, health insurance, and performance bonuses.
- Why this job: Make a real impact in the fintech space while honing your writing skills.
- Qualifications: 3-5 years of technical writing experience, especially in APIs and software.
- Other info: Dynamic work environment with opportunities for growth and innovation.
The predicted salary is between 28800 - 48000 ÂŁ per year.
About Hyperlayer
Hyperlayer is a B2B product company building a platform to revolutionise the world of payments. We transform digital wallets into smart wallets that change the way people and businesses spend money. Our wallets let consumers withdraw money from multiple accounts with a single tap for a specific purpose, and enable targeted brand spending, rewards, group savings, sharing and spendingâall in one platform. We work with large retailers and financial institutions to deliver innovative solutions that improve financial wellâbeing for consumers, families and groups.
About the Role
We are expanding our Developer Experience & Documentation team and are looking for a skilled and experienced API Technical Writer. This handsâon role thrives at the intersection of Product, Technology and customer needs, championing bestâinâclass documentation strategies for our rapidly scaling platform.
Key Responsibilities
- Design, develop and maintain comprehensive documentation for products, APIs and platform integrations, including conceptual overviews, stepâbyâstep guides, API reference materials and troubleshooting resources.
- Collaborate proactively with Engineering, Product Management, Partnerships and Delivery teams to understand technical solutions, integration patterns and customer requirements.
- Interview subjectâmatter experts to extract knowledge and build deep expertise in our financial services and orchestration ecosystem.
- Translate complex banking and API concepts into clear, concise and engaging documentation tailored to diverse technical audiences, from developers and platform partners to business analysts.
- Define, evolve and advocate for documentation standards, style guides, templates and best practices, establishing a scalable documentation "guild" across the organization.
- Evaluate, implement and optimise docsâasâcode toolchains (Markdown, OpenAPI/Swagger, YAML, version control, static site generators) that support continuous delivery and content quality.
- Champion a userâcentred approach by gathering and analysing user feedback, anticipating developer pain points and iteratively improving content.
- Develop and deliver multimedia content (tutorials, visuals, interactive content and videos) to support comprehensive onboarding and product adoption.
- Support product launches with highâquality technical content, including release notes and integration guides.
- Drive innovation in technical communication, experimenting with emerging documentation formats and delivery methods.
Qualifications Required
- 3â5+ years of experience as a technical writer in fastâpaced software, fintech or APIâfocused environment.
- Demonstrated expertise in creating developer documentation, especially for APIs and platform products.
- Handsâon experience with docsâasâcode workflows (Markdown, YAML, OpenAPI/Swagger, Git, content automation).
- Strong technical acumenâable to quickly understand and communicate complex software and integration concepts with attention to clarity, accuracy and usability.
- Proven ability to work crossâfunctionally, collaborating with engineering, product and partner teams.
- Deep empathy for developer/endâuser experience and a passion for championing documentation improvements.
- Exceptional written and visual communication skills, with keen attention to detail and consistency.
- Adaptability and initiative in managing multiple priorities and projects in a fastâmoving environment.
Preferred
- Experience in B2B fintech, financial services, SaaS or platformâbased solutions.
- Exposure to enterprise integration, API onboarding and developer advocacy.
- Ability to create tutorials and multimedia instructional content.
- Experience in both startup and largeâscale organisational settings.
Benefits
- Performanceâbased employee bonus scheme.
- 25 days annual leave plus bank holidays, a day off on your birthday and an additional day per year of tenure (up to 30).
- Critical illness and life insurance cover.
- AXA PPP Health Insurance, including gym offers.
- Cycleâtoâwork scheme.
- Referral bonus scheme.
- Workplace nursery scheme.
How to Apply
Please click the 'Apply' button. You will be asked to provide an updated CV and answer a few questions. For further information about this vacancy, you can contact us at people@hyperlayer.com.
We will not be offering UK work visa sponsorship for these roles. Candidates will need an existing nonâsponsored right to work in the UK.
Our Commitment to Equity, Diversity and Inclusion
Hyperlayer's mission is to make a positive impact on people's lives, making it easier for everyone to manage their money. Our commitment to equity, diversity and inclusion is a key part of this; it helps us better serve our customers, employees and business partners from every background. We are constantly learning and striving to do better, and we expect all staff to actively take part in this process.
Data Privacy
As part of our recruitment process, Hyperlayer Limited collects and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use this data and to meeting our data protection obligations.
Technical Writer in London employer: Hyperlayer
Contact Detail:
Hyperlayer Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Technical Writer in London
â¨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
â¨Tip Number 2
Show off your skills! Create a portfolio that highlights your best documentation work. Include examples of API docs, tutorials, or any multimedia content you've developed. This will give potential employers a taste of what you can do.
â¨Tip Number 3
Prepare for interviews by brushing up on common technical writing questions and scenarios. Be ready to discuss how you approach documentation challenges and collaborate with cross-functional teams. Practice makes perfect!
â¨Tip Number 4
Don't forget to apply through our website! Itâs the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search. So, hit that 'Apply' button and show us what you've got!
We think you need these skills to ace Technical Writer in London
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Technical Writer role. Highlight your experience in API documentation and any relevant tools you've used, like Markdown or OpenAPI.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about technical writing and how your background fits with our mission at Hyperlayer. Be sure to mention any specific projects or achievements that showcase your expertise.
Showcase Your Writing Skills: Include samples of your previous work, especially if you have documentation for APIs or technical content. This gives us a taste of your writing style and ability to convey complex information clearly.
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way for us to receive your application and ensures you donât miss out on any important updates from our team!
How to prepare for a job interview at Hyperlayer
â¨Know Your APIs Inside Out
Before the interview, make sure you thoroughly understand the APIs and platform products that Hyperlayer offers. Familiarise yourself with their documentation style and any recent updates. This will not only help you answer technical questions but also demonstrate your genuine interest in the role.
â¨Showcase Your Collaboration Skills
Since the role involves working closely with various teams, be prepared to discuss your experience collaborating with engineering, product management, and other stakeholders. Share specific examples of how you've successfully gathered information from subject-matter experts to create effective documentation.
â¨Prepare for Technical Questions
Expect to face questions about your experience with docs-as-code workflows and tools like Markdown, OpenAPI/Swagger, and Git. Brush up on these technologies and be ready to explain how you've used them in past projects to enhance documentation quality and efficiency.
â¨Demonstrate User-Centric Thinking
Hyperlayer values a user-centred approach, so be ready to discuss how you've gathered user feedback in the past and how it influenced your documentation. Think of examples where you anticipated developer pain points and improved content based on real user needs.
