Business Operations Associate

Team

Business Operations

Location

Paddington, London

Employment status

Full-time

Reporting to

Head of Business Ops

Working week

Monday-Friday

About Hyperlayer

Hyperlayer is a B2B product company, building a platform to revolutionise the world of payments. Hyperlayer transforms digital wallets into smart wallets that change the way people, and businesses, spend money. Wallets powered by Hyperlayer let consumers withdraw money from multiple accounts with a single tap, for a specific purpose.

Our platform enables capabilities such as connecting specific accounts with targeted brand spending, it gives merchants and customers access to cutting-edge rewards, and since spending is social, Hyperlayer supports group saving, sharing and spending. All in one platform.

Hyperlayer is working with large retailers and financial institutions. Our product introduces innovation to these industries to create solutions: helping consumers, families, and groups improve their financial wellbeing by making their money go further.

About the role

We are expanding our Business Operations Team and are looking for skilled and experienced Business Operations Associates. We are looking for a junior to mid-level associate, and a senior associate. Both will work closely with our sales and partnership teams to help us scale, but with different levels of scope, ownership, and accountability.

Key Responsibilities

• Support our sales team by preparing high-quality sales materials, creating client-specific pitch decks, and conducting targeted market research.
• Design and build mock-ups and visuals (Figma experience a big plus) to bring our pitches and workshops to life.
• Be involved in client-facing activities – from workshops to meetings – gaining direct exposure to how we build relationships and deliver value.
• Leverage tools such as Hubspot, Figma, SharePoint, and PowerPoint to streamline processes and produce professional outputs.
• Use a data-driven mindset to spot insights, track activity, and improve how we operate.
• Work with leadership on occasional investor materials, helping us communicate clearly and persuasively with external stakeholders.
• Build a strong understanding of the finance and technology landscape we operate in.

What’s different at each level

The core responsibilities are the same, but expectations will differ:

Junior/Mid-Level Associate

• Focus on execution and learning the ropes.
• Deliver high-quality materials and research with guidance.
• Develop skills across tools and domains, building confidence in both fintech and business operations.

Senior Associate

• Own key workstreams end-to-end with minimal supervision.
• Drive structure into sales processes and improve how we create, track, and deliver materials.
• Mentor and support more junior team members.
• Act as a trusted partner to sales leadership, proactively identifying opportunities for improvement.

You should apply if you have

• Some prior experience in business operations, consulting, sales support, or strategy (more for senior role, less required for junior).
• A blend of creativity and structure – you can design a compelling client deck but also love organising processes.
• Familiarity with tools like Hubspot, PowerPoint, SharePoint; Figma is a strong plus.
• A data-minded approach – comfortable working with numbers, analysis, and drawing insights.
• Strong communication skills, with the ability to simplify complex finance/tech concepts.
• Curiosity, adaptability, and a genuine interest in fintech.

How to apply

Please click on the ‘Apply’ button, you will be asked to provide an updated CV and answer some questions. For further information about this vacancy, you can contact us at:people@hyperlayer.com.

We will not be offering UK work visa sponsorship for these roles. Candidates will need an existing non-sponsored right to work in the UK.

Working at Hyperlayer

At Hyperlayer we are proud of our in-office culture. It makes a real difference to the working atmosphere and maximises collaboration in and across teams. This is critical to how we work and learn. Also, we think it makes for a great workplace!

Benefits

• A performance-based employee bonus scheme.
• 25 days annual leave plus bank holidays, a day off on your birthday, and an additional day per year of tenure to a maximum of 30.
• Critical illness and life insurance cover.
• AXA PPP Health Insurance, including gym offers.
• Cycle-to-work scheme.
• Referral bonus scheme.
• Workplace nursery scheme

Equity, diversity, and inclusion

Hyperlayer’s mission is to make a positive impact on people’s lives, making it easier for everyone to manage their money.

Hyperlayer’s commitment to equity, diversity, and inclusion is a key part of this; it helps us better serve our customers, employees, and business partners from every background.

We are constantly learning and striving to do better, and we expect all staff to actively take part in this process.

Data Privacy

As part of our recruitment process, Hyperlayer Limited collects and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use this data and to meeting our data protection obligations. To read more, see the privacy policy.