Account Handler in Maidstone

Account Handler in Maidstone

Maidstone Full-Time 27000 - 33000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Build strong relationships with high-net-worth clients and support their insurance needs.
  • Company: Join Howden, a global insurance group with a unique employee-owned culture.
  • Benefits: Enjoy excellent training, career progression, and a range of employee perks.
  • Other info: Flexible working options and a supportive team environment await you.
  • Why this job: Make a real impact in the insurance industry while developing your skills.
  • Qualifications: Experience with client relationships and a passion for customer service.

The predicted salary is between 27000 - 33000 £ per year.

Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden.

With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative - doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities.

We are actively looking for an Account Handler to join our growing Private Clients team. This is a great opportunity to join a highly successful team and develop your experience and career within High-net-worth insurance. You will be responsible for building rapport with an existing book of clients and working closely with the wider team to achieve objectives.

About you:

  • You will have experience developing and building long lasting relationships with Private or HNW Clients.
  • You must have a passion for excellent customer services as this role will be working with existing clients and will be supporting their needs.
  • You are able to work closely with colleagues to support on larger accounts from start to finish, including; attending meetings, taking notes, speaking to insurers, working through renewal presentations and renewals terms etc.
  • You will be tenacious and have a business curiosity, as this will allow you to identify and explore opportunities for existing clients to drive the best possible outcome.
  • You are willing to learn, as every day will be different. This is a great opportunity to expand your insurance knowledge and become Cert CII qualified.
  • You are consultative, have the ability to question effectively and will be an active listener, you will take the time to fully understand client requirements and be able to advise on products and solutions - thinking about client needs and referring identified opportunities - we are always looking for a 'path to yes'.

Rewards:

We believe that great work and dedication should be rewarded, that's why we offer:

  • Excellent training and development schemes with accelerated career progression
  • Company funded CII professional qualification
  • Enhanced maternity & paternity policies
  • Cycle to work loan scheme available to all employees
  • Access to discounted personal health policies as well as a range of insurance products including home, motor, travel, specialist vehicles, critical illness, private medical, income protection etc.
  • Access to hundreds of high street retailer discounts through our reward and recognition platform
  • Employee Assistance Programme (EAP) to support employees outside of work

The above details just a handful of the benefits available to our employees, more details will be made available through the recruitment process.

What do we offer in return?

A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we're looking for individuals who share the same values as us:

  • Our successes have all come from someone brave enough to try something new
  • We support each other in the small everyday moments and the bigger challenges
  • We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Account Handler in Maidstone employer: hyperiongrp

Howden is an exceptional employer that champions employee ownership and a vibrant work culture, making it a standout choice for those seeking meaningful careers. With a strong focus on work/life balance, career progression, and sustainability, employees thrive in a collaborative environment that encourages innovation and personal growth. Located in London, the Programme Manager / Delivery Lead role offers unique opportunities to lead transformative technology projects within a rapidly growing international insurance group, all while being part of a passionate team dedicated to driving change.

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Contact Details:

hyperiongrp Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Account Handler in Maidstone

Dive Into Industry Networking Events

Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.

Use LinkedIn to Your Advantage

Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like hyperiongrp). A thoughtful message explaining your interest can really make a difference!

Look Out for Graduate Schemes

Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.

Leverage Your Current Connections

Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like hyperiongrp. Don’t shy away from asking for a coffee chat; you never know what doors it might open!

We think you need these skills to ace Account Handler in Maidstone

Relationship Building
Customer Service
Team Collaboration
Meeting Facilitation
Note Taking
Insurance Knowledge
Consultative Skills

Some tips for your application 🫡

Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.

Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.

Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at hyperiongrp.

Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at hyperiongrp. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.

How to prepare for a job interview at hyperiongrp

Know Your Numbers: Insurance Fundamentals

Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at hyperiongrp to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.

Showcase Your Analytical Side

In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!

Prepare for Behavioural Questions

As a full-timer at hyperiongrp, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.

Know the Company Culture Inside Out

Understanding hyperiongrp's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.