Regional Admissions Manager in London

HyperionDev is one of the largest providers of accelerated tech education in EMEA and one of the oldest providers of coding bootcamps in the world. We work with top universities such as Imperial College London, The London School of Economics, The University of Edinburgh, and Stellenbosch University to deliver structured technical courses and bootcamps that accelerate people into fulfilling tech careers. We are dedicated to closing the global tech skills gap by integrating tech education with human mentorship and expert code review powered by a workforce in Southern Africa, which lowers the cost of an accessible education in technology.

ABOUT THE ROLE

In this role, you will be driving and maintaining revenue growth within the admissions team through coordination of the Admissions team, management of the internal processes and implementation of engagement strategies. The role would need someone to ensure the promotion and sale of the HyperionDev education products through constant and structured feedback loops to the Head of Departments around the execution and strategy of scaling HyperionDev Internationally. You should be motivated with the knowledge that our courses and education methodology change the lives of people for the better.

As the Regional Admissions Manager at HyperionDev, you must have a passion and excellent understanding of emerging technologies and real-world programming use cases, excellent communication skills, and a track record of leading a team to meet and exceed targets.

RESPONSIBILITIES

• Direct line management of team captains responsible for the senior/admissions consultants (Performance, People, and operations management)
• Ability to work US hours alongside your team
• Management of our US university partner performance (Sales performance, People, and operations management)
• Implement best practices within the team to engage with a range of leads to advise them on course choice and enrollment
• Creating and managing shift schedules to service the various target market regions
• Coordinate your team to achieve the required KPIs and exceed the monthly Revenue Target
• Ensure team activity targets & SLA's are achieved (calls, emails, chats, inbound activity etc.)
• Maintain strong, long-term relationships with our company and finance partners
• Train junior or new admissions staff members, as and when needed
• Ensure all administration relating to admissions is completed effectively
• Working closely with other teams and finding opportunities to optimise enrollments or scale revenue
• Contributing to process improvements
• Paying attention to competitors and their activities within the e-learning space
• Identifying opportunities for new business within the market
• Schedule and Host Webinars on a frequent basis
• Coordinate and host open days on campuses (JHB and Cape Town) - if applicable to your region
• Assist in the launch of new university partners by implementing a communication and training strategy for the admissions team
• Conduct quality assurance through call and email reviews, providing regular feedback to admissions consultants
• Conduct training (first time and refresher) for the admissions team
• Be required to perform admissions consultant duties if/when required (conducting calls, responding to emails)
• Provide accurate and consistent reporting to the Director of Revenue/Head of Marketing
• Ensure weekly and monthly KPI tracking is up-to-date and accurate
• Create, update and manage the rules of engagement policy with the admissions team members
• Ensure team compliance is met (correct invoicing, discounts applied, adopting university partner brand guidelines)

REQUIREMENTS

• Minimum 2+ years of exposure to the tech industry
• 2+ years of professional, full-time B2C Sales Management experience, preferably in the Education or EdTech Industry
• 2+ years of professional, full-time sales or account management experience leading a team
• 2+ years of experience working through complex sales cycles with multiple touchpoints and decision-makers
• 2+ years' track record of meeting revenue targets and performance quotas
• 2+ years of administering and managing an accurate pipeline and reporting from a CRM
• Ability to record productivity, report from and maintain sales CRM systems, spreadsheets, and collate market data
• Fast learner, with meticulous attention to detail with near perfect verbal and written communication skills
• A problem-solving and positive attitude with interest in the future of education and online learning
• Preferred Exposure to the US market (Student Recruitment in the United States region)
• Understanding or knowledge of programming languages such as Java and Python
• Related Marketing, Commerce or Tech Bachelors or Honours Degree
• 1+ years of experience in digital marketing and lead generation

BENEFITS

• Hybrid work: We are a hybrid work organisation offering flexibility on your schedule.
• Learn new tech skills: We offer our employees the opportunity to enrol part-time in our Coding Bootcamps.
• Join the heart of tech in Africa, Europe and the US: You will work with the best of the best and rub shoulders with the world leaders in edtech, developer education, and developer assessments.
• Life-changing work: Solve real problems that make education and tech careers accessible to those who need it most.

OUR VALUES

We are a people-forward company with a purpose that underlines everything we do. We embrace a culture of growth and learning to deliver on our vision and ours is a relentless quest for improvement.