Hyperion Partners in South London is seeking a confident, customer-focused individual to act as first point of contact for residents in a frontline, hybrid role. You will handle a high volume of enquiries by phone and email, triage repairs and log information accurately to ensure a professional, timely service.
The successful candidate will be proactive, organised and solution-focused, with the ability to escalate complex cases and work with the wider Property Services team to maintain high
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Resident Services Advisor – Frontline Housing employer: Hyperion Partners
Join a leading community housing provider in Wandsworth as a Senior Resident Contact Centre Officer, where you will thrive in a supportive and collaborative work culture that prioritises employee growth and development. With a hybrid working pattern and a focus on delivering exceptional customer service, this role offers the chance to make a meaningful impact in the community while enjoying competitive benefits and a commitment to staff well-being.
