Hyperion Partners is seeking a Resident Contact Centre Officer to join the Property Services team on a permanent basis. You will act as the first point of contact for residents, handling repairs enquiries and coordinating with contractors to progress works.
You will manage high volumes of enquiries, triage repairs, log works orders, and provide timely updates to residents, while maintaining accurate records and ensuring service standards are met.
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Resident Repairs Coordinator – Frontline Service Lead employer: Hyperion Partners
Join a leading community housing provider in Wandsworth as a Senior Resident Contact Centre Officer, where you will thrive in a supportive and collaborative work culture that prioritises employee growth and development. With a hybrid working pattern and a focus on delivering exceptional customer service, this role offers the chance to make a meaningful impact in the community while enjoying competitive benefits and a commitment to staff well-being.
