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- Tasks: Lead and manage supported housing services for vulnerable individuals in London.
- Company: Respected housing charity dedicated to making a difference.
- Benefits: Competitive salary of £45,000 and opportunities for professional growth.
- Other info: Join a values-led organisation with a focus on community and support.
- Why this job: Make a real impact on the lives of those facing homelessness and complex needs.
- Qualifications: Experience in supported housing and strong leadership skills required.
The predicted salary is between 45000 - 45000 £ per year.
Join a respected housing charity as Supported Housing Manager, on a permanent basis, based in London. This is an exciting opportunity to join a values‑led organisation delivering high‑quality supported housing and housing support services to vulnerable individuals, including those facing homelessness, mental health challenges, and other complex needs.
Core focus of the role
As Supported Housing Manager, you will take both operational and strategic responsibility for the delivery of safe, compliant, and person‑centred supported housing services. You will lead a team of housing professionals, ensuring excellent tenancy management, safeguarding standards, and positive outcomes for residents. This role requires strong partnership working with local authorities, registered providers, commissioners, and third‑sector organisations.
Day-to-day of the role
- Lead and oversee supported housing services across multiple schemes
- Manage tenancy functions including lettings, voids, rent arrears, ASB, and safeguarding
- Ensure compliance with housing legislation, regulatory standards, and contractual obligations
- Develop and maintain effective relationships with local authorities, housing associations, and partner agencies
- Monitor and manage service budgets, ensuring financial sustainability and income maximisation
- Drive service performance, quality assurance, and continuous improvement
- Oversee property standards, health & safety compliance, and repairs programmes
- Produce reports for senior leadership and trustees
- Promote resident engagement and customer involvement initiatives
Skills You Need
Our client is seeking a confident and knowledgeable housing professional who can combine operational expertise with strong leadership capability.
You Will Have
- Proven experience within supported housing, supported living, or housing support services.
- Management experience within a housing charity, housing association, or third‑sector organisation
- Strong knowledge of housing law, safeguarding, tenancy management, and welfare benefits
- Experience managing contracts or working in partnership with local authorities and commissioners
- Budget management experience
- Excellent stakeholder engagement and communication skills
- A proactive, solutions‑focused approach
Supported Housing Manager in London employer: Hyperion Partners
Contact Detail:
Hyperion Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supported Housing Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work with charities. Attend local events or webinars to meet potential colleagues and partners – you never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your passion for supported housing! When you get the chance to chat with hiring managers or during interviews, share your experiences and why you care about helping vulnerable individuals. Authenticity goes a long way in making a lasting impression.
✨Tip Number 3
Prepare for those tricky interview questions! Think about scenarios where you've demonstrated leadership, managed budgets, or tackled compliance issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your skills effectively.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you ace your application and connect with the right opportunities. Plus, it shows you’re genuinely interested in joining our mission to support those in need.
We think you need these skills to ace Supported Housing Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your management experience in supported housing and any relevant partnerships you've built with local authorities or third-sector organisations.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about supported housing and how your values align with our organisation. Share specific examples of your achievements in tenancy management and safeguarding.
Showcase Your Leadership Skills: As a Supported Housing Manager, you'll be leading a team. Make sure to emphasise your leadership capabilities in both your CV and cover letter. Talk about how you've driven service performance and quality assurance in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Hyperion Partners
✨Know Your Stuff
Make sure you brush up on your knowledge of housing law, safeguarding, and tenancy management. Familiarise yourself with the specific challenges faced by vulnerable individuals in supported housing. This will show that you're not just a candidate, but someone who genuinely understands the sector.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you’ve driven service performance or improved quality assurance. Be ready to discuss your management style and how you motivate your team to achieve positive outcomes for residents.
✨Build Relationships
Since this role involves partnership working, be prepared to talk about your experience collaborating with local authorities and other stakeholders. Highlight any successful partnerships you've developed and how they benefited the services you provided.
✨Demonstrate Financial Acumen
Budget management is key in this role, so come armed with examples of how you've managed budgets effectively in the past. Discuss any strategies you've implemented to ensure financial sustainability and income maximisation, as this will show your potential employer that you can handle the financial responsibilities of the position.