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- Tasks: Assist in managing daily operations and enhance community feel at a Build-to-Rent property.
- Company: Join an innovative Build-to-Rent operator in the heart of London.
- Benefits: Competitive salary, career growth, and a vibrant team culture.
- Other info: Dynamic role with opportunities to inspire and lead a dedicated team.
- Why this job: Make a real impact on residents' lives while developing your leadership skills.
- Qualifications: 2+ years in management within residential or hospitality sectors.
The predicted salary is between 40000 - 50000 £ per year.
Join an innovative Build to Rent (BTR) Operator and dynamic team based in London, as Assistant General Manager – Build-to-Rent.
Core focus of the Assistant General Manager – Build-to-Rent
As the Assistant General Manager, you’ll work closely with the General Manager to oversee all aspects of the property’s daily operations. Your responsibilities will be broad and varied, focusing on both the commercial performance and the community feel of the development.
Day-to-day of the role
- Operational Management: Assist in the day-to-day management of the BTR asset, ensuring smooth and efficient operation of all services, including maintenance, housekeeping, and facilities.
- Team Leadership: Support, coach, and motivate the on-site team (e.g., maintenance, resident services) to deliver outstanding service and achieve performance targets.
- Financial & Commercial: Help manage the property budget, monitor financial performance (occupancy, arrears, revenue), and assist with reporting to ensure optimal asset performance.
- Resident Experience: Be a key driver in fostering a strong sense of community. Oversee the delivery of high-quality resident services, manage move-ins/outs, and handle complex resident inquiries and issues to ensure high retention rates.
- Leasing & Marketing Support: Support the leasing process, ensuring swift turnaround of available homes and assisting with marketing initiatives to drive traffic and meet occupancy goals.
- Compliance: Ensure the property adheres to all relevant legislation, health & safety standards, and company policies.
Skills You Need
You’re a proactive, commercially astute, and people-focused professional with a proven track record in the residential or hospitality sectors.
Essential Requirements
- Experience: Proven experience (2+ years) in a management or senior supervisory role within Build to Rent, residential property management, or high-end hospitality.
- Leadership: Demonstrated ability to lead, develop, and inspire a customer-focused team.
- Commercial Acumen: Strong understanding of property financials, budgeting, and revenue maximisation.
- Customer Focus: Exceptional interpersonal skills and a genuine passion for delivering world-class customer service and building communities.
- Organisation: Excellent organisational and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment.
- Location: Must be eligible to work in the UK and committed to working on-site in London.
Assistant General Manager – Build-to-Rent in London employer: Hyperion Partners
Contact Detail:
Hyperion Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager – Build-to-Rent in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the Build-to-Rent sector. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for community building and customer service shine through. Share stories that highlight your leadership skills and how you've made a positive impact in previous roles. Remember, they want to see the real you!
✨Tip Number 3
Do your homework! Research the company and its values before your interview. Understand their approach to resident experience and community feel. This will help you tailor your answers and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for jobs that match your skills. Plus, it shows you're serious about joining our innovative team. Don’t miss out on the chance to land that Assistant General Manager role!
We think you need these skills to ace Assistant General Manager – Build-to-Rent in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your management experience in Build-to-Rent or hospitality, and don’t forget to showcase your leadership abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the role and how your background makes you the perfect fit for our team. Be genuine and let your personality come through.
Showcase Your Customer Focus: Since we’re all about delivering outstanding service, make sure to include examples of how you’ve gone above and beyond for customers in your previous roles. We love seeing that passion for community building!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Hyperion Partners
✨Know Your BTR Basics
Before the interview, brush up on your knowledge of Build-to-Rent operations. Understand the key aspects of property management, financial performance, and resident experience. This will show that you’re not just interested in the role but also knowledgeable about the industry.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you successfully led a team or improved service delivery. Highlight how you motivated your team to achieve targets and fostered a positive community atmosphere. This is crucial for the Assistant General Manager role.
✨Demonstrate Financial Acumen
Be ready to discuss your experience with budgeting and financial performance. Bring specific examples of how you’ve managed property budgets or improved revenue in previous roles. This will help you stand out as a commercially astute candidate.
✨Engage with Resident Experience
Think about how you can enhance the resident experience in a BTR setting. Prepare ideas on how to handle complex resident inquiries and improve retention rates. Showing your passion for building communities will resonate well with the interviewers.