At a Glance
- Tasks: Coordinate high-end residential services and ensure a seamless living experience for residents.
- Company: Prestigious Build to Rent operator transforming London's residential landscape.
- Benefits: Competitive salary, performance bonuses, and clear career progression opportunities.
- Other info: Dynamic role in a fast-paced environment with a focus on innovation.
- Why this job: Be the heartbeat of iconic buildings and create vibrant communities.
- Qualifications: Experience in Facilities Coordination and strong communication skills required.
The predicted salary is between 35000 - 45000 ÂŁ per year.
The Opportunity
Are you a proactive problem-solver with a passion for high-end residential service? We are recruiting on behalf of a prestigious Build to Rent (BTR) Operator looking for a Facilities Coordinator to join one of London’s most iconic residential developments. This isn't your standard back-office maintenance role. You will be the heartbeat of the building, ensuring that the physical environment matches the five-star lifestyle promised to residents. From coordinating reactive repairs to managing major service contracts, you will play a pivotal role in creating a seamless living experience.
Key Responsibilities
- Asset Management: Oversee the day‑to‑day maintenance of apartments, social lounges, gyms, and communal roof terraces.
- Contractor Management: Act as the primary point of contact for external MEP, cleaning, and security contractors, ensuring KPIs and SLAs are met.
- Compliance & Safety: Maintain rigorous health and safety standards (H&S), ensuring the building remains fully compliant with fire safety regulations and statutory inspections.
- Planned Preventative Maintenance (PPM): Assist the Facilities Manager in scheduling and executing the annual PPM calendar.
- Resident Experience: Work closely with the Front of House team to resolve resident maintenance issues swiftly, ensuring minimal disruption to their home life.
- Budgeting: Assist in tracking the service charge budget and raising purchase orders for necessary works.
The Ideal Candidate
We are looking for someone who balances technical understanding with exceptional communication skills.
- Experience: Proven track record in Facilities Coordination, ideally within Residential (BTR/PBSA), Luxury Hospitality, or High‑End Commercial Property.
- Knowledge: A solid understanding of building systems (HVAC, Life Safety Systems) and Health & Safety legislation (IOSH or NEBOSH is a plus).
- Tech‑Savvy: Comfortable using CAFM (Computer‑Aided Facilities Management) systems and resident apps.
- Mindset: A “no task is too small” attitude with the ability to remain calm under pressure and handle multiple priorities in a fast‑paced environment.
Why Join This Client?
Our Client Is At The Forefront Of The UK’s Rental Revolution. They Don’t Just Manage Buildings; They Build Communities. A clear career internal progression path within a rapidly expanding sector. Competitive London‑weighting salary and performance‑related bonuses. Modern, high‑spec working environments. A collaborative culture that values innovation and resident satisfaction above all else.
Facilities Coordinator employer: Hyperion Partners
Contact Detail:
Hyperion Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills in person! If you get the chance, ask for an informal chat or coffee with someone from the company. This is a great way to demonstrate your passion for facilities coordination and get a feel for the company culture.
✨Tip Number 3
Prepare for interviews by researching the company and its values. Be ready to discuss how your experience aligns with their mission of building communities and providing top-notch resident experiences. Tailor your answers to show you're the perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect match for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Facilities Coordinator
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for high-end residential service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating a top-notch living experience for residents.
Tailor Your CV: Make sure your CV highlights relevant experience in Facilities Coordination, especially in luxury settings. We love seeing how your background aligns with our needs, so don’t be shy about showcasing your skills in managing contractors and ensuring compliance.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you the perfect fit for the role. Remember, we’re looking for someone who can communicate effectively!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Hyperion Partners
✨Know Your Stuff
Make sure you brush up on your knowledge of building systems and health & safety legislation. Being able to discuss HVAC, Life Safety Systems, and relevant regulations will show that you’re not just a people person but also technically savvy.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Whether it’s coordinating repairs or managing contractors, having specific stories ready will demonstrate your proactive approach and ability to handle pressure.
✨Emphasise Communication
Since this role involves liaising with residents and contractors, highlight your communication skills. Be ready to discuss how you’ve effectively resolved issues in the past and maintained strong relationships with various stakeholders.
✨Familiarise Yourself with Technology
Get comfortable with CAFM systems and any resident apps mentioned in the job description. Showing that you’re tech-savvy will give you an edge, as it’s crucial for managing the facilities efficiently.