At a Glance
- Tasks: Plan and schedule engineers' workloads for efficient service delivery.
- Company: Join a respected facilities management business in Basildon.
- Benefits: Salary between £25,000 - £30,000 and a supportive team environment.
- Other info: 12-month fixed-term contract with opportunities for growth.
- Why this job: Be a key player in ensuring smooth operations and customer satisfaction.
- Qualifications: Experience in scheduling or planning roles with strong organisational skills.
The predicted salary is between 25000 - 30000 £ per year.
Hyperion Partners are delighted to be recruiting on behalf of our client for an organised and proactive Scheduler to join their team in Basildon on a 12-month fixed-term contract.
Overview
This is an excellent opportunity for an experienced scheduler, planner or coordinator to play a key role in ensuring responsive maintenance and facilities management services are delivered efficiently. You'll be responsible for planning and scheduling engineers' workloads, managing appointments and supporting the smooth day-to-day operation of the service.
Key Responsibilities
- Schedule and coordinate engineers' diaries to maximise productivity and meet service level agreements (SLAs).
- Allocate reactive and planned maintenance works to the appropriate operatives.
- Liaise with engineers, subcontractors and customers to arrange and confirm appointments.
- Monitor work progress and adjust schedules to respond to changing priorities.
- Ensure all scheduling information is accurately recorded and updated on the relevant systems.
- Handle incoming telephone and email enquiries professionally and efficiently.
- Work closely with operational teams to ensure jobs are completed within agreed timescales.
- Produce reports and provide administrative support where required.
About You
- Highly organised, customer-focused and able to thrive in a fast-paced environment.
- Excellent communication skills and confident managing multiple priorities simultaneously.
You'll Ideally Have
- Previous experience in a scheduling, planning or coordination role.
- Experience within facilities management, property maintenance, social housing or a similar environment would be advantageous.
- Strong organisational and time management skills.
- Excellent IT skills, including experience using scheduling or job management systems.
- A proactive approach with strong attention to detail.
- The ability to work effectively both independently and as part of a team.
What's on Offer
- Salary of £25,000 - £30,000, depending on experience.
- 12-month fixed-term contract.
- Opportunity to join a well-established and respected facilities management business.
- Supportive team environment.
- Convenient Basildon location.
If you're an organised scheduler looking for your next opportunity with a reputable facilities management organisation, we'd love to hear from you. Apply today or contact Hyperion Partners for a confidential discussion.
