At a Glance
- Tasks: Manage tenancies and deliver outstanding resident services in a supportive environment.
- Company: Join a respected Housing Association committed to creating safe communities.
- Benefits: Competitive hourly rate, flexible contract, and dedicated support from our team.
- Other info: Immediate start available with potential for contract extension.
- Why this job: Make a real difference in residents' lives while developing your housing management skills.
- Qualifications: Experience in housing management and strong communication skills are essential.
- Housing Officer (Temporary Contract)
- Location: London Rate: £28-30 Contract: Temporary Recruitment Partner: Hyperion Partners
Hyperion Partners are currently recruiting on behalf of a respected Housing Association for an experienced Housing Officer to join their team on a temporary basis.
This is an excellent opportunity for a housing professional who is passionate about delivering outstanding resident services, managing tenancies effectively, and contributing to the creation of safe, sustainable communities.
The Role
As a Housing Officer, you will be responsible for managing a designated patch of properties and delivering a comprehensive housing management service.
You will act as the primary point of contact for residents, ensuring tenancy-related matters are handled professionally and efficiently.
Key Responsibilities
- Manage a portfolio of residential tenancies.
- Conduct tenancy sign-ups, reviews, audits, successions, assignments, and mutual exchanges.
- Investigate and manage anti-social behaviour (ASB) cases and tenancy breaches.
- Support residents to sustain their tenancies and access relevant support services.
- Carry out estate inspections and identify opportunities for service improvement.
- Work collaboratively with internal teams, contractors, and external agencies.
- Manage low-level rent arrears and support income recovery initiatives.
- Respond to resident enquiries and complaints in a timely and customer-focused manner.
- Maintain accurate records and case management notes.
About You
- Previous experience working as a Housing Officer or within a housing management environment.
- Strong understanding of housing legislation, tenancy management, and ASB processes.
- Excellent communication and stakeholder management skills.
- Ability to manage a diverse caseload and work independently.
- Strong problem-solving and conflict-resolution abilities.
- Experience using housing management systems and Microsoft Office.
- Full UK driving licence and access to a vehicle is desirable.
Why Apply?
- Opportunity to work with a well-established social housing provider.
- Competitive hourly rate.
- Immediate start available.
- Flexible temporary contract with potential for extension.
- Dedicated support from the specialist Housing team at Hyperion Partners.
If you are an experienced Housing Officer looking for your next contract opportunity, we'd love to hear from you
Housing Officer in St. Charles employer: Hyperion Partners Limited
Hyperion Partners Limited is an excellent employer for those seeking a meaningful role in social housing, offering a supportive work culture that prioritises employee well-being and professional development. Located in vibrant West London, the company provides competitive compensation and opportunities for career growth, making it an ideal place for skilled Repairs Surveyors to thrive and make a positive impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer in St. Charles
✨Get Engaged in Local Politics
Dive into your local council meetings or community boards. These spaces are packed with people who are already in the public sector and might have insider tips on upcoming temporary roles. Plus, you can connect directly with key decision-makers.
✨Stay Alert for Seasonal Recruitment
Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.
✨Leverage Online Job Portals
Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.
✨Tap Into Your University Resources
If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.
We think you need these skills to ace Housing Officer in St. Charles
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at Hyperion Partners Limited
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from Hyperion Partners Limited.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show Hyperion Partners Limited that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.
