At a Glance
- Tasks: Manage high-end residential blocks, ensuring exceptional living experiences and compliance with regulations.
- Company: Join a prestigious Managing Agent in Central London known for outstanding customer service.
- Benefits: Enjoy a £70,000 salary, bonuses, private healthcare, and career development opportunities.
- Why this job: Be part of a dynamic team that values collaboration and offers a chance to make a real impact.
- Qualifications: Experience in property management, strong communication skills, and financial acumen are essential.
- Other info: Full UK driving license preferred; IOSH or NEBOSH qualifications are a plus.
Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.
Location: Central London
Salary: £70,000 per annum
Employment Type: Full-Time, Permanent
About the Company:
Our client is a prestigious Managing Agent based in Central London, specializing in the management of high-end residential blocks. With a strong reputation for delivering outstanding customer service and operational efficiency, the company is looking to expand its team to accommodate growing demand.
Position Overview:
We are seeking a highly skilled and experienced Senior Block Manager to join our team in managing a portfolio of residential properties across Central London. As the Senior Block Manager, you will be responsible for overseeing the day-to-day management of multiple blocks, ensuring that they are well-maintained, compliant with legislation, and offer an exceptional living experience for residents. You will work closely with clients, contractors, and other stakeholders to ensure the smooth running of the properties.
Key Responsibilities:
- Property Management: Manage a portfolio of residential blocks, ensuring they are well-maintained, compliant with regulations, and meet the highest standards of service.
- Client Relations: Build and maintain strong relationships with leaseholders, freeholders, and clients, addressing any concerns and providing exceptional customer service.
- Financial Oversight: Prepare, monitor, and manage service charge budgets for each block. Ensure accurate financial reporting and timely invoicing of clients.
- Staff Supervision: Lead and manage junior staff, including Block Managers and administrative support, ensuring a high level of performance and teamwork.
- Health & Safety: Oversee the health and safety compliance of managed properties, ensuring all necessary risk assessments and audits are completed.
- Vendor & Contractor Management: Procure and manage contractors for maintenance, repairs, and improvements. Ensure the quality and timeliness of their work, and maintain good relationships with all third-party service providers.
- Regulatory Compliance: Stay up to date with all relevant property legislation, ensuring the blocks under your management are compliant with current laws and regulations, including the latest fire safety and building regulations.
- Strategic Planning: Provide input into the long-term strategic planning of property management services, identifying opportunities for improvements, cost-saving initiatives, and enhancing the overall resident experience.
- Reports & Documentation: Prepare and present monthly, quarterly, and annual management reports for clients and stakeholders.
Skills & Experience:
- Proven experience as a Block Manager or Senior Block Manager in residential property management, ideally within a Managing Agent or similar environment.
- Strong knowledge of property management legislation, including health & safety, fire safety, and leasehold law.
- Excellent financial acumen, including budget preparation, financial reporting, and service charge management.
- Outstanding communication skills, with the ability to build and maintain relationships with clients, contractors, and residents.
- Experience managing a team, with the ability to lead, motivate, and develop staff.
- Strong organizational skills, with the ability to manage multiple priorities and meet deadlines.
- IOSH or NEBOSH qualification (desirable but not essential).
- ARMA, RICS, or IRPM qualification (desirable but not essential).
- Ability to work autonomously and make informed decisions in a fast-paced environment.
- Full UK driving license (preferred but not essential, depending on the location of the properties managed).
Benefits:
- Competitive salary of £70,000 per annum.
- Discretionary bonus scheme.
- Comprehensive benefits package, including pension, private healthcare, and annual leave.
- Opportunities for career development and progression within a growing company.
- A dynamic, supportive, and collaborative working environment.
How to Apply:
If you are a dedicated and experienced Block Manager looking for your next challenge, we would love to hear from you. Please submit your CV and cover letter, outlining your relevant experience and why you are the ideal candidate for this role.
Senior Block Manager employer: Hyperion Partners Limited
Contact Detail:
Hyperion Partners Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Block Manager
✨Tip Number 1
Network with professionals in the property management sector, especially those who have experience in managing high-end residential blocks. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into the role.
✨Tip Number 2
Familiarise yourself with the latest property management legislation and best practices, particularly around health and safety and leasehold law. This knowledge will not only boost your confidence but also demonstrate your commitment to compliance during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed budgets and improved service delivery in previous roles. Highlighting your financial acumen and problem-solving skills will set you apart from other candidates.
✨Tip Number 4
Showcase your leadership abilities by discussing your experience in managing teams. Be ready to share how you've motivated staff and fostered a collaborative environment, as this is crucial for the Senior Block Manager position.
We think you need these skills to ace Senior Block Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in property management, particularly as a Block Manager. Emphasise your skills in client relations, financial oversight, and team management, as these are key aspects of the role.
Craft a Compelling Cover Letter: In your cover letter, clearly outline why you are the ideal candidate for the Senior Block Manager position. Mention specific examples from your past experience that demonstrate your ability to manage residential properties effectively and provide exceptional customer service.
Highlight Relevant Qualifications: If you have any qualifications such as ARMA, RICS, or IRPM, be sure to mention them in your application. Even if they are not essential, they can set you apart from other candidates.
Showcase Your Knowledge of Legislation: Demonstrate your understanding of property management legislation in your application. Mention any experience you have with health and safety compliance, fire safety regulations, and leasehold law, as this is crucial for the role.
How to prepare for a job interview at Hyperion Partners Limited
✨Showcase Your Property Management Experience
Be prepared to discuss your previous experience in managing residential properties. Highlight specific examples where you successfully maintained compliance with regulations and improved the living experience for residents.
✨Demonstrate Financial Acumen
Since financial oversight is a key responsibility, be ready to talk about your experience with budget preparation and service charge management. Bring examples of how you've effectively managed finances in past roles.
✨Emphasise Communication Skills
Strong communication is crucial for this role. Prepare to share instances where you've built relationships with clients, contractors, and residents. Show how your communication style has led to successful outcomes.
✨Prepare for Regulatory Questions
Stay updated on property management legislation, especially health and safety regulations. Be ready to discuss how you ensure compliance in your current or previous roles, as this will demonstrate your expertise in the field.